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Shelter Insurance

39 Shelter Insurance Process Manager Jobs Hiring Near You

Shelter Insurance

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Insurance Customer Service Representative

Jonesboro, AR · On-site

$40K - $65K/yr

At David Kerley's Shelter Insurance Agency, we take pride in serving Jonesboro and surrounding ... Policy Management: Assist clients with policy updates, billing inquiries, claims intake, and ...

Training provided

Shelter Insurance

Be Seen First

Insurance Customer Service Representative

Jonesboro, AR · On-site

$40K - $65K/yr

At David Kerley's Shelter Insurance Agency, we take pride in serving Jonesboro and surrounding ... Policy Management: Assist clients with policy updates, billing inquiries, claims intake, and ...

Training provided

Shelter Insurance

Medical Payments Examiner

Columbia, MO · On-site

$19.28/hr

Investigate, analyze, evaluate, and process insurance claims involving Medical Payments benefits provided by Shelter's Automobile policy. Gather necessary information regarding medical liability ...

Shelter Insurance

Investment Analyst

Columbia, MO

$78K - $101K/yr

It's your career, Shelter it! Investment Analyst $78,949 - $101,055 minimum starting pay Job Level ... responsible for managing $6.5 billion of insurance and pension assets. Ensure accuracy of ...

Shelter Insurance

Arbitration Coordinator

Columbia, MO · On-site

$55K - $69K/yr

Conduct workshops and presentations to promote the arbitration process through visitations to field ... the insurance industry. Shelter Employees enjoy such benefits as: * Health, Dental, Voluntary ...

Shelter Insurance

Casualty Adjuster

Topeka, KS · On-site

$23.82 - $33.38/hr

Efficient in time management to maintain schedules and deadlines * Ability to perform the essential ... the insurance industry. Shelter Employees enjoy such benefits as: * Health, Dental, Voluntary ...

Shelter Insurance

Total Loss Auto Adjuster

Lexington, KY · On-site

$23.27 - $28.84/hr

... processing software, electronic communications, automobile estimating software, and internet ... the insurance industry. Shelter Employees enjoy such benefits as: * Health, Dental, Voluntary ...

Shelter Insurance

Claims Intern

Springfield, MO · On-site

$15.51/hr

It's your career, Shelter it! Claims Intern $15.51 minimum starting pay Job Level: Individual ... This entry-level position is designed to be an introduction to the insurance industry while ...

Shelter Insurance

Payroll Specialist

Columbia, MO

$19.28 - $23.13/hr

Primarily responsible for payroll processing or administering benefit plans with focus on superior ... the insurance industry. Shelter Employees enjoy such benefits as: * Health, Dental, Voluntary ...

Shelter Insurance

Casualty Adjuster

Lawrence, KS · On-site

$23.82 - $33.38/hr

Efficient in time management to maintain schedules and deadlines * Ability to perform the essential ... the insurance industry. Shelter Employees enjoy such benefits as: * Health, Dental, Voluntary ...

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Shelter Insurance Jobs Information

What is it like to work at Shelter Insurance?

Shelter Insurance is a company that values a collaborative and supportive work environment, prioritizing employee well-being and community involvement. As a mutual insurance company, Shelter Insurance operates with a mission-driven approach, focusing on providing excellent service to policyholders while fostering a culture of teamwork and continuous learning among employees. Working at Shelter Insurance may appeal to individuals seeking a stable and rewarding career in the insurance industry, with opportunities for professional growth and development in a company that prioritizes its employees and the communities it serves.

What makes Shelter Insurance an attractive place to work?

Shelter Insurance is a reputable regional insurance company that has been serving policyholders for over 70 years, offering a wide range of insurance products and services. The company's workplace is characterized by a collaborative environment, where employees can engage in innovative projects, develop their skills, and work together to achieve common goals, all while enjoying a stable and secure work setting. By joining Shelter Insurance, individuals can contribute to the company's mission of providing exceptional service to policyholders and enjoy opportunities for professional growth, development, and making a meaningful impact in their communities.

Do workers at Shelter Insurance get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and August 2026.

Does Shelter Insurance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

At Shelter Insurance, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Shelter Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Shelter Insurance?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at Shelter Insurance worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Shelter Insurance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it for Shelter Insurance workers to change shifts?

Some people find it hard to change shifts.
57% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Shelter Insurance?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Shelter Insurance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at Shelter Insurance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
31% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at Shelter Insurance?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Is working at Shelter Insurance good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Shelter Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Shelter Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Shelter Insurance?

Most people feel stressed here.
86% of people say they often feel stressed at work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Shelter Insurance enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Shelter Insurance recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Shelter Insurance?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Shelter Insurance?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think Shelter Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how Shelter Insurance is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Process Manager jobs?

What are the most popular jobs at Shelter Insurance?

What are the most popular categories at Shelter Insurance?

Infographic showing various Process Manager job openings at Shelter Insurance in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Insurance Customer Service Representative

Shelter Insurance

Jonesboro, AR • On-site

Training provided

$40K - $65K/yr

Full-time

Medical, Life, PTO

Posted 24 days ago

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Shelter Insurance rating

7.0

Company rating: 7.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

253rd of 315 rated insurance

Job description

At David Kerley’s Shelter Insurance Agency, we take pride in serving Jonesboro and surrounding communities with top-tier insurance solutions and personal customer service. We offer a comprehensive suite of insurance products, including Auto, Home, Life, Renters, Business, Farm, and Recreational vehicles.

Position Overview

We are seeking an energetic, goal-oriented, and customer-focused individual to join our team as an Insurance Sales & Customer Service Representative. In this role, you will interact with current policyholders and prospective clients to help them find coverage tailored to their needs.

If you do not currently hold an insurance license, we will help guide you through the pre-licensing process and assist with licensing costs for candidates who demonstrate strong ambition and a passion for helping people.

Key Responsibilities

  • Client Engagement: Provide friendly, prompt, and professional service to current and prospective policyholders via phone, email, and in-person visits.
  • Needs-Based Selling: Conduct policy reviews and identify client needs to recommend appropriate coverage across Auto, Home, Life, Renters, and Commercial lines.
  • Prospecting & Lead Generation: Build relationships within the community and follow up on warm leads to grow the agency’s client base.
  • Policy Management: Assist clients with policy updates, billing inquiries, claims intake, and general insurance questions.
  • Team Collaboration: Work alongside Agency Staff and the Principal Agent to achieve personal and team production goals.

Qualifications & Skills

  • Licensing: Active Arkansas Property & Casualty (P&C) or Life & Health license is a plus. If unlicensed, willingness to study and pass the required state exams is required.
  • Communication: Excellent verbal and written communication skills with strong interpersonal presence.
  • Customer-First Mindset: Genuine passion for helping community members protect what matters most.
  • Tech-Savvy: Comfortable navigating CRM databases, online quote systems, and standard office software.
  • Self-Motivated: Strong work ethic, reliable attendance, and a desire to continuously learn and improve.
  • Education: High school diploma or equivalent required (College degree or coursework in business/marketing is a plus).

What We Offer

  • Competitive Compensation: Base pay plus performance-based incentives/commissions.
  • Licensing Assistance: Sponsorship/guidance through the pre-licensing and state exam process for unlicensed candidates.
  • Professional Development: Hands-on mentorship from an established Shelter Insurance Agent and access to corporate training programs.
  • Consistent Hours: Standard business schedule (Monday–Friday, 8:30 AM – 4:30 PM).
  • Community Focus: A rewarding position working right here in the local Jonesboro community.

Company Description

We foster a supportive, team-oriented work environment where personal growth and career development are prioritized. Whether you are an experienced insurance professional or looking to kickstart a rewarding new career path, we offer the training, tools, and mentorship you need to succeed.

What Shelter Insurance employees say

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Benefits

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