International Paper
International Paper

73 International Paper Process Manager Jobs Hiring Near You

Blend Operator

Marysville, OH · On-site

$22.16/hr

International Paper 13307 Industrial Parkway Marysville, OH 43040 The Job You Will Perform: Ink ... If reasonable accommodation is needed to participate in the job application or interview process ...

Blend Operator

Marysville, OH · On-site

$22.16/hr

International Paper 13307 Industrial Parkway Marysville, OH 43040 The Job You Will Perform: Ink ... If reasonable accommodation is needed to participate in the job application or interview process ...

Area Process Manager-Pulp

Selma, AL · On-site

$108K - $144K/yr

" Position Title: Area Process Manager - Pulp Pay Rate : $108,200-$144,300 Multiple factors ... International Paper offers a benefits package that includes health, welfare and retirement plans ...

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International Paper Jobs Information

What is it like to work at International Paper?

International Paper is a company that values innovation, sustainability, and community involvement, fostering a culture that prioritizes collaboration and environmental responsibility.

The company operates in a global setting with a diverse range of teams, including research and development, manufacturing, and sales, working together to deliver a wide range of products such as packaging, pulp, and paper. International Paper's facilities often feature modern equipment and technology, providing a safe and efficient work environment.

Working at International Paper may appeal to candidates who are passionate about contributing to a company that prioritizes sustainability and community development, with opportunities to work on innovative projects and collaborate with a global team of professionals.

Do workers at International Paper get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 111 people who took the Breakroom Quiz between June 2025 and June 2026.

Does International Paper pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 131 people who took the Breakroom Quiz between June 2025 and June 2026.

At International Paper, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
43% of people say they have to use vacation days when they’re out sick.
Based on data from 103 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from International Paper affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 120 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at International Paper?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 139 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 87% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at International Paper worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.

Do International Paper workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 86 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for International Paper workers to change shifts?

Most people find it hard to change shifts.
82% of people report that it’s hard to change shifts if they need to.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at International Paper?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 121 people who took the Breakroom Quiz between June 2025 and June 2026.

Do International Paper managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
34% of people say their manager changes their shift schedule at the last minute.
Based on data from 86 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at International Paper spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
2% of people report that their job takes up time that they don’t get paid for.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at International Paper?

Some people find it hard to take sick days.
36% of people report that it’s hard to take time off if they are sick.
Based on data from 121 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at International Paper good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 51 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at International Paper feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 120 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at International Paper get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 125 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at International Paper?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 131 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at International Paper enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 109 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at International Paper recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 140 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at International Paper?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 132 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at International Paper?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 125 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think International Paper’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 123 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how International Paper is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 117 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Process Manager jobs?
Infographic showing various Process Manager job openings at International Paper in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Complex Customer Service Manager

Complex Customer Service Manager

International Paper

Mount Vernon, OH • On-site

$99K - $124K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


International Paper rating

7.3

Company rating: 7.3 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

299th of 516 rated manufacturers


Job description

Position Title:

Complex Customer Service Manager

Pay Rate:
$99,600 - $124,500 (USCORE) 

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan.

Category/Shift: 
Salaried Full-Time 

Physical Location:

Delaware / Mt. Vernon, Ohio Complex

The Job You Will Perform: 

  • Responsible for providing overall direction and leadership to the customer support team in both facilities.  Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies.  In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals.

  • Act as a front line decision maker, managing major and significant customer accounts, some having enterprise agreements. 

  • Provide significant process and/or product expertise, and be a subject matter expert resource for other team members. 

  • Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations. 

The Skills You Will Bring: 

  • High school diploma or GED

  • Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience.

  • Preferred experience working in a manufacturing environment

  • Preferred computer data-entry experience

    • Preferred eight or more years of customer relations experience in the Corrugated Box Industry 

  • Customer focus

  • Timely decision making

  • Managing and measuring work

  • Motivating others

  • Building effective teams

  • Directing others 

  • Informing and managing conflict

The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets

The Career You Will Build:
Leadership training, promotional opportunities
The Impact You Will Make:
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
The Company You Will Join:
International Paper (NYSE: IP; LSE: IPC) creates sustainable packaging solutions that enable our customers, teammates and shareowners to thrive in an ever-changing world. We are a leader in corrugated packaging, partnering with customers across industries to protect what matters most, strengthen supply chains and create lasting value. Learn more at internationalpaper.com.

International Paper is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.  International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.


What International Paper employees say

Pay

Benefits

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Get the full story on Breakroom


International Paper logo

About International Paper

Sourced by ZipRecruiter

International Paper is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion.

Industry

Paper manufacturing

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1898