Process Manager
Plano, TX · On-site
Process Manager The Process Manager will be a critical driver of organizational efficiency and strategic alignment across our support towers. This role requires an individual who can seamlessly blend ...
Plano, TX · On-site
Process Manager The Process Manager will be a critical driver of organizational efficiency and strategic alignment across our support towers. This role requires an individual who can seamlessly blend ...
Plano, TX · On-site
Process Manager The Process Manager will be a critical driver of organizational efficiency and strategic alignment across our support towers. This role requires an individual who can seamlessly blend ...
Principal Associate, Process Manager As a Principal Process Manager, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your ...
Principal Associate, Process Manager As a Principal Process Manager, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your ...
Irving, TX · On-site
$94K/yr
The Governance & Process Manager acts as the steward of transformation ways of working, ensuring all teams follow established governance, utilize approved tools and methodologies, surface, structure ...
Irving, TX · On-site
$94K/yr
The Governance & Process Manager acts as the steward of transformation ways of working, ensuring all teams follow established governance, utilize approved tools and methodologies, surface, structure ...
Irving, TX · On-site
$94K/yr
The Governance & Process Manager acts as the steward of transformation ways of working, ensuring all teams follow established governance, utilize approved tools and methodologies, surface, structure ...
Irving, TX · On-site
$94K/yr
The Governance & Process Manager acts as the steward of transformation ways of working, ensuring all teams follow established governance, utilize approved tools and methodologies, surface, structure ...
$94K - $122K/yr
The Governance & Process Manager acts as the steward of transformation ways of working, ensuring all teams follow established governance, utilize approved tools and methodologies, surface, structure ...
$94K - $122K/yr
The Governance & Process Manager acts as the steward of transformation ways of working, ensuring all teams follow established governance, utilize approved tools and methodologies, surface, structure ...
Irving, TX · On-site
$94K/yr
The Governance & Process Manager acts as the steward of transformation ways of working, ensuring all teams follow established governance, utilize approved tools and methodologies, surface, structure ...
Irving, TX · On-site
$94K/yr
The Governance & Process Manager acts as the steward of transformation ways of working, ensuring all teams follow established governance, utilize approved tools and methodologies, surface, structure ...
Sr. Associate, Process Manager (Auto) As a Sr. Associate, Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver ...
Sr. Associate, Process Manager (Auto) As a Sr. Associate, Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver ...
As a Procurement Process Manager, you will play a key role in ensuring all components of the Procure-to-Pay lifecycle are fully integrated, aligned, and operating efficiently. This role has a strong ...
As a Procurement Process Manager, you will play a key role in ensuring all components of the Procure-to-Pay lifecycle are fully integrated, aligned, and operating efficiently. This role has a strong ...
Principal Process Manager - SDLC (Enterprise Platforms Technology) As a Principal Associate Process Manager, responsibilities will include documenting, monitoring and controlling critical process ...
Principal Process Manager - SDLC (Enterprise Platforms Technology) As a Principal Associate Process Manager, responsibilities will include documenting, monitoring and controlling critical process ...
Dallas, TX · On-site
As a Procurement Process Manager, you will play a key role in ensuring all components of the Procure-to-Pay lifecycle are fully integrated, aligned, and operating efficiently. This role has a strong ...
Dallas, TX · On-site
As a Procurement Process Manager, you will play a key role in ensuring all components of the Procure-to-Pay lifecycle are fully integrated, aligned, and operating efficiently. This role has a strong ...
Principal Associate, Process Manager- Decision the Deal As a Principal Process Manager in the Decision the Deal Experience, you will be part of a smart, talented team responsible for creating and ...
Principal Associate, Process Manager- Decision the Deal As a Principal Process Manager in the Decision the Deal Experience, you will be part of a smart, talented team responsible for creating and ...
Principal Associate, Process Manager- Auto and Dealer Risk As a Principal Process Manager, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver ...
Principal Associate, Process Manager- Auto and Dealer Risk As a Principal Process Manager, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver ...
Sr. Associate, Process Manager (Auto) As a Sr. Associate, Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver ...
Sr. Associate, Process Manager (Auto) As a Sr. Associate, Process Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver ...
Dallas, TX · On-site
Overseeing and managing the auditing process. Verifying the accuracy of data entered into systems, and implement quality control measures to maintain high data quality standards * Working overtime ...
Dallas, TX · On-site
Overseeing and managing the auditing process. Verifying the accuracy of data entered into systems, and implement quality control measures to maintain high data quality standards * Working overtime ...
Overseeing and managing the auditing process. Verifying the accuracy of data entered into systems, and implement quality control measures to maintain high data quality standards * Working overtime ...
Overseeing and managing the auditing process. Verifying the accuracy of data entered into systems, and implement quality control measures to maintain high data quality standards * Working overtime ...
Business Process Manager (Legal Operations) Location: Onsite - Plano, TX Duration: CTH / Direct Hire Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Job Summary: We are ...
Business Process Manager (Legal Operations) Location: Onsite - Plano, TX Duration: CTH / Direct Hire Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Job Summary: We are ...
The Continuous Improvement and Process Manager serves as a cross functional partner between R amp;D, Operations and Quality departments to ensure new and existing products are meeting specifications ...
New
The Continuous Improvement and Process Manager serves as a cross functional partner between R amp;D, Operations and Quality departments to ensure new and existing products are meeting specifications ...
New
Dallas, TX · On-site +1
Job Overview Pretium Enterprise Services (PES) is seeking a Manager, Process Excellence to join our team in the private equity sector. In this role, you will be responsible for leading initiatives ...
Dallas, TX · On-site +1
Job Overview Pretium Enterprise Services (PES) is seeking a Manager, Process Excellence to join our team in the private equity sector. In this role, you will be responsible for leading initiatives ...
Principal Associate, Process Manager- Decision the Deal As a Principal Process Manager in the Decision the Deal Experience, you will be part of a smart, talented team responsible for creating and ...
Principal Associate, Process Manager- Decision the Deal As a Principal Process Manager in the Decision the Deal Experience, you will be part of a smart, talented team responsible for creating and ...
Manager, Process Management, Emerging Technologies Enablement (Hybrid) Artificial Intelligence (AI) is a powerful new technology that is transforming how we support associates and service customers.
Manager, Process Management, Emerging Technologies Enablement (Hybrid) Artificial Intelligence (AI) is a powerful new technology that is transforming how we support associates and service customers.
$33.6K - $45.5K
7% of jobs
$45.5K - $57.5K
7% of jobs
$57.5K - $69.4K
9% of jobs
$70.2K is the 25th percentile. Wages below this are outliers.
$69.4K - $81.3K
12% of jobs
$81.3K - $93.2K
13% of jobs
The median wage is $94.8K / yr.
$93.2K - $105.1K
12% of jobs
$105.1K - $117K
11% of jobs
$122.1K is the 75th percentile. Wages above this are outliers.
$117K - $129K
11% of jobs
$129K - $140.9K
8% of jobs
$140.9K - $152.8K
5% of jobs
$152.8K - $164.7K
5% of jobs
$33.6K
$100.6K
$164.7K
| Aspect | Process Manager | Operations Coordinator |
|---|---|---|
| Required Credentials | Bachelor's degree, process management certifications (e.g., Six Sigma) | Bachelor's degree, relevant experience in operations |
| Work Environment | Oversees process improvement teams, works in office settings | Supports daily operations, interacts with staff and clients |
| Employer & Industry Usage | Manufacturing, logistics, service industries | Retail, healthcare, corporate services |
The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.
A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

7.7
Based on 146 frontline employees who took The Breakroom Quiz
93rd of 170 rated banks
The Process Manager will be a critical driver of organizational efficiency and strategic alignment across our support towers. This role requires an individual who can seamlessly blend hands-on project management, data-driven analytical rigor, and executive-level communication to influence outcomes, secure leadership buy-in, and deliver complex operational improvements with minimal guidance.
Key ResponsibilitiesStrategic Project Delivery: Lead and manage end-to-end operational projects (e.g., technology integrations, new agent rollouts, organizational change initiatives) from concept development through launch, ensuring objectives are clearly defined and met.
Executive Communication & Influence: Drive senior leadership alignment and secure project funding/approval by developing clear, concise, and compelling data-driven presentations. Tailor complex messages and strategies to resonate with diverse audiences, from frontline associates to C-level executives.
Operational Excellence & Analysis: Independently identify organizational needs and systemic problems using advanced analytical techniques (e.g., capacity modeling, Erlang model generation, and complex data manipulation). Develop and implement innovative, cost-saving technical and process solutions to drive efficiency and strategic objectives.
Planning & Governance: Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs), Objective and Key Results (OKR) planning, and annual budget formulation (e.g., Zero-Based Budgeting or ZBB).
Team & Culture Enablement: Proactively manage cross-functional collaboration, build consensus among stakeholders with varied viewpoints, and actively contribute to a positive, inclusive work environment by mentoring associates and leading diversity and inclusion initiatives.
High School Diploma, GED or equivalent certification
At least 1 years of Process Management or Risk Management experience
Bachelor's Degree
2+ years of Project Management experience
Business Process Management, PMP, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $73,300 - $83,700 for Process ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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