Team Member Relations Specialist

Hometown America is committed to creating and maintaining a workplace in which all team members have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in Company policy and the ways in which we do business at Hometown America, and it is an important principle of sound business management. We’re seeking to create a diverse work culture that closely matches the diversity of our client base.

Hometown America has a unique opportunity available for a Team Member Relations Specialist located in Chicago, IL or Dallas, TX.

General Job Duties, Technical Knowledge, and Skills

• Facilitating discussions in order to resolve manager and team member dissatisfaction or conflicts;
• Maintaining knowledge and understanding of federal, state, and local regulations, laws, and issues related to employment and human resources in order to proactively manage risk;
• Researching and explaining employment related laws and matters to managers and team members;
• Coaching and training others to evaluate and document team member performance in order to maintain or improve results;
• Advising regional leadership on policies and practices related to discipline, terminations and negotiated separations and associated legal compliance issues.
• Providing appropriate documentation in response to unemployment, government agency or other similar third-party claims and legal matters;
• Work collaboratively with HR team to make recommendations for changes and improvements to the policy handbook;
• Assist with special projects, participate in meetings, and perform other duties and responsibilities as directed or assigned.

Required Knowledge, Skills, and Abilities:

• Functional knowledge of applicable employment laws with ability to research, comprehend, interpret, and apply them appropriately.
• Demonstrate sound business ethics and integrity.
• Able to deal with conflict, confront negative behavior, encourage the expression of differing viewpoints, and identify and discuss issues underlining conflict.
• Excellent organizational, customer service and verbal/written communication skills.
• Strong analytical and problem-solving skills.
• Able to clarify information to gain understanding and buy-in.
• Solid organization and time management skills with ability to act with urgency and manage multiple priorities effectively.
• Proficient with MS Office Suite.
• Must have current, valid drivers’ license from the state where the office is located before driving a Company-owned vehicle or driving personal vehicle on Company business.

Education

Undergraduate degree in human resources or related field, or combination of equivalent education, experience, and knowledge, including experience in human resources, employee relations, people management, and/or conflict resolution.

We offer:

• Bonus opportunity
• Benefits package, complete with comprehensive medical, dental, and vision coverage
• Health and dependent care flexible spending accounts
• 401(k) with 20% company match
• Life and disability insurance
• Paid time off (2 weeks of vacation in your first year, plus personal days, sick pay and 9 company-paid holidays)

Why Work at this company?

The culture at Hometown America is one of shared values and vision. The company embodies its core values - accountability, communication, empowerment, integrity, service, and inclusion - each and every day. Hometown America’s fantastic leadership team provides training opportunities, resources to perform the job and continued education to succeed. Each of our employees knows they can impact positive change and make a difference in everything they do. From improving the lives of our residents to directly contributing to the success of the company, we foster an entrepreneurial spirit with a constant focus on our customers and our team.

Hiring Company Description:

Hometown America is a privately held real estate investment firm and is a leader in the manufactured housing sector. Hometown owns and operates over 125 communities in the United States and Australia. Our dynamic, entrepreneurial real estate company has been recognized as a premier operator in the industry.

Hometown's award-winning properties are known nationwide for their quality amenities, professional on-site management, and affordable lifestyle and community living for our residents.

Community teams deliver the highest level of customer service to enhance quality living experiences and create inspiring lifestyles for residents. We are committed to creating long-term value for our residents and through that success, value for our team members. Enriching lives is our business - why not make it yours?

We invite you to learn more about our company and communities by visiting our company website at www.HometownAmerica.com

Hometown America is an equal opportunity employer.