Operations Manager

About Brothers International Food Holdings, LLC:

At Brothers International, we are passionate about creating high-quality food products that enrich lives and bring people together. Our Ingredients division supplies top-quality fruit and fruit juice concentrates to a number of Fortune 100 food companies. Our Consumer Packaged Goods (CPG) division includes Brothers-All-Natural, the #1 Freeze-Dried Snack Brand, and also produces private label freeze-dried fruit snacks for some of the leading retailers in the US.

Headquartered in Rochester, NY, with offices in Florida and China, we are an innovative global leader in the food industry. We take pride in our commitment to excellence, sustainability, and the well-being of our communities. If you are interested in becoming part of a fast-growing, dynamic team environment, read on!

Why Brothers International?

• Innovation: Be part of a company that values creativity and encourages innovation in the ever-evolving food industry.
• Team Collaboration: Join a collaborative work environment where your ideas and contributions are recognized and celebrated.
• Global Impact: Contribute to a company with a global presence, making a difference in the lives of people worldwide through our diverse range of food products.

Position Summary:

Join our dynamic team and be a part of a company dedicated to making a positive impact through delicious and nutritious food offerings. As the Operations Manager, you will be responsible for all operations functions related to Brothers International Food products. In this role, you’ll work closely with external and internal stakeholders to ensure customer satisfaction related to on-time delivery through logistics, contract manufacturing, supplier relations, facilitating shipment flow, etc. You will be a key provider of information and support regarding transportation options and inbound/outbound orders. We are seeking individuals who are passionate, driven, and ready to contribute to our collaborative team environment.

Essential Functions:

• Manage the flow of information within the organization & provide support in all departments.
• Developed internal systems and helps operate the company flow.
• Execution of production planning and coordination of activities related to contract manufacturers.
• Set up, organize, and maintain purchase orders & contracts. Maintain PO List & Close out file folders.
• Address internal problems head-on and develop creative solutions to prevent delays and missed targets. Manage relations with vendors and customers.
• Track Lot approvals to facilitate shipment flow.
• Ensure on time delivery with delivery schedules for contracts and open orders.
• Update internal customer requested shipment/open order logs.
• Ensure the tracking of shipment details, locations, and ETAs while ensuring proper import, export and producer documentation is accurate and received.
• Attend related conferences and participate in customer audits.
• Other duties as assigned.

Minimum Qualifications (Knowledge, Skills and Abilities):

• Bachelor’s degree in operations management or related field with a minimum or 5 years’ experience in a similar role within the food & beverage industry.
• Quality and Customer Service Orientation to ensure customer satisfaction.
• Strong communication skills both written and orally.
• Ability to take initiative, follow up/follow through autonomously.
• Experience with Microsoft Office and Outlook
• Experience with ERP Systems
• Experience with domestic transportation terms and procedures, including freight terms, documentation, claims filing, load planning and shipment tender.
• Experience with international terms and procedures, including INCOTERMS, ISF filing, Commercial Invoices, customs clearance, and Harmonized Tariff classification.
• Experience in Production planning/execution, including Bills of Material, scheduling, and assignment of materials.
• Ability to travel up to 10% of time as needed.
• Ability to work permanently on-site in our Fort Lauderdale, Florida location.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.