Part Time IT Support Specialist

** IMPRIMIS GROUP IS HIRING **

PART TIME IT/TECHNICAL SUPPORT & CUSTOMER SERVICE

With over 30 years of niche industry experience, and with a comprehensive blend of tactical and strategic human capital solutions, Imprimis Group guarantees the highest quality of services and people. With Imprimis Group, you get the "people you need for the future you want”.

Our PART TIME IT/Technical Support position is located in downtown Dallas, TX.  This role is contract to hire with a FUN, TEAM ORIENTED division that offers room for growth. Pay is $20-21/hr. PLUS OT & Benefits & Incentives!!!! ONSITE MON-FRI 11:00 AM TO 5:00 PM

Ideal candidates have a minimum experience in the following (but not limited to):

• Technical expertise in various Mortgage Automation Software
• Skilled in assisting end users with loan account data, helpdesk, customer service and technical support
• Reliable with the highest level of service and support (internal and external customers/staff)
• 2+ years Technical Support or Help Desk experience
• Technical support for Mortgage software. 360 degrees, ticketing systems and various software to assist clients
• Guided clients through steps to installing, running software, and pulling credit
• Provided support for mobile applications to customers updating accounts and applications with applicable information (credit purposes)
• Standard Network Trouble Shooting experience a plus
• Excellent communication skills (written and verbal)

Software experience required: MS Office, Calyx Point/Point Central, various lending/banking software and electronic application and signature system tools, ticketing software and familiar with remote VPN tools. Comfortable knowledge of web conferencing tools, preferably GoToMeeting/ GoToWebinar Familiarity with PointCentral or Point Data Server software.

Technical Agents will work with licensed users in the following areas: Lenders, Brokers, Mortgage Bankers, Community Bankers, Credit Unions, Nonprofits Reps.

If you have the skills and experience, please apply now! All candidates for consideration must be able to pass background, drug testing and E-Verify. Please apply to this job posting or send us your resume for immediate consideration to recruiting@imprimis.com