Technical Writer

Build Your Career as a Technical Writer in a Growing Company

At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist.

You’ll be challenged and rewarded. Make friends and have fun. Improve our customers’ packaging performance and efficiency every day. Help build the future of packaging automation. We’re proud of that and hope you will be too.

Do we have your attention? Keep reading.

We are looking for a talented Technical Writer to create, develop, write, and edit material for manuals, reports, briefs, proposals, instruction books, catalogs, and related technical and administrative publications.

• Creates customer parts manuals for large scale ProMach equipment.
• Assists and revises operations manuals based on redlines provided by the supervisor.
• Works under the supervisor's direction to obtain necessary information for daily tasks.
• Assists in editing and laying out graphics for use in manuals.
• Creates a parts manual using Bill of Materials and Assembly drawings.
• Revises manuals when conversions or upgrades occur.
• Revises published materials based on redlines and recommended revisions from supervisor or others.
• Helps revise Power Point Presentations for executive management within ProMach.
• Organizes material and completes documentation assignment according to set standards regarding order,
• clarity, conciseness, style, and terminology.
• Takes video footage of each machine running in a simulated production mode, prior to machine shipment.
• May take photographs of equipment on shop floor for record keeping and documentation purposes.
• Creates machine-specific videos based on individual requests from the Sales Department; these videos can include graphics, design work, audio, as well as narration.
• Supports other Company initiatives such as Team Boards, 5S Documentation, CIP Escalation Team and safety video editing.
• Updates and records all machine checklists including the electrical data sheets supplied by Manufacturing; maintains records and files of work following ProMach standards and procedures.
• Travel and provide engineering field support for machine installation, setup and service for all Fogg customer base and/or our dealer/agents, maintaining optimum quality customer service, as required.
• Support Fogg customers, Sales Department and Purchasing Department on project control specifications. Answer engineering customer service telephone calls.

Who we’re looking for?

Bachelor of Science in engineering and/or graphic design discipline or equivalent, preferred.

• 1-year engineering and/or technical writing, and/or graphic design experience required, packaging industry preferred.
• May include machine design, tooling, controls or field maintenance, mechanical desktop, 3-D drawing, and/or Internet experience.
• Must possess excellent written and verbal communication skills.
• Must have PC/Computer skills, which include knowledge of word processing, data analysis and spreadsheet applications, including knowledge of integration and manipulation of digitized photographs, charts, tables, etc.
• Must be able to work in a team-oriented environment.

What’s in it for you?

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Pro Mach, Inc.

We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

https://www.foggfiller.com/

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More career opportunities to consider!

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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