Director of Software Engineering (on-site)

Ziosk is revolutionizing the $472 billion restaurant industry by providing a suite of solutions powered by our enterprise grade software stack that serves casual dining, fast casual, polished casual and QSR restaurants.

Key clients include: Yard House, Olive Garden, Bahama Breeze, Cheddar’s, Red Robin, Chili’s, Outback, TGI Friday’s, Smokey Bones, and UNOs, and we are processing over $9 Billion in payments per year.

The cloud-based Ziosk Platform is an omnichannel suite of products that provide safe, secure, contactless dining experiences, operational efficiency and data insights to grow a restaurant’s top and bottom line. Initially known for the Ziosk Original tableside tablet, the Ziosk Platform now includes Ziosk Virtual, Ziosk Pro Server Tablet, Ziosk Mini and Ziosk Tether, all designed to bring convenience, safety and operational efficiency to the restaurant. Ziosk is strengthening guest engagement and operational efficiencies across all 50 states.

In 2024, the Ziosk network is poised for rapid growth and we are seeking A+ team members to expand our team in the areas of development, sales and customer service.

Summary

Ziosk is looking for a highly organized Director of Software Engineering to join our team. This role will be responsible for guiding and managing the software engineers with focus on building team continuity and the professional growth of team.  This role will be working closely with engineering leaders to ensure all team members are properly trained and committed to ensuring software development and content management projects are successful.

Responsibilities

• Coach, mentor and grow a team of success-driven engineers and engineering leads as they design and develop new products and features.
• Develop a cohesive engineering strategy in alignment the company’s objectives and market needs
• Provide continuous performance feedback on their objectives, productivity and learnings.
• Inspire the teams and create a culture of excellence, teamwork and positive attitude.
• Collaborate with CTO, project managers, architects and technical leads to ensure the teams are executing with excellence.
• Establish collaborative and teamwork best practices and behaviors throughout the organization.
• Oversee engineering processes and generate new processes to meet needs.
• Administer, monitor and improve the hiring process to ensure proper mix of experience, fresh thinking and skill sets necessary to execute on product strategy.
• Track and measure individual and team performance to assess overall success
• Create a learning culture for teams and promote periodic training of relevant and new technologies.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree is preferred.
• Minimum of 10 years of experience in software engineering with a proven track record in a leadership role
• Exceptional managerial skills with experience leading large-scale software projects and teams
• Must be able to professionally interact with Engineers and Executives
• Advanced knowledge of Software Development Life Cycle (SDLC)
• Exceptional leadership abilities and strategic management skills with considerable tact, diplomacy and people skills
• Strong sense of personal accountability towards team’s success
• Must have coached, mentored and built strong work culture and high efficiency engineering team.
• Working Knowledge of C++, C#, React Native, .NET, Javascript, Atlassian Tools, MS Project, Smartsheet or other project management systems
• Must be willing to document work effort and track project status on an ongoing basis
• Must be able to motivate the team and lead them to higher performance.

Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to North Dallas. No agencies or third party recruiters, please.