Veteran and Financial Aid Assistant (Work Study)

Position Summary

We believe in challenging the boundaries of traditional education and in liberating the innate greatness in people. The Veteran and Financial aid assistant will participate in this vision by working closely with the Veterans Coordinator and the Department of Financial Aid in order to help engage and maintain both new and existing veteran students within the university. This position is available for all veteran students to apply for and is on an approved contract basis by the VA. Applicants do not need to be a student of Bryan University in order to apply.

Pay

• Applicable State Minimum Wage (paid by the VA)

• The worksite supervisor will monitor timecards to help budget hours and report to VA for payment

Performance Outcomes

Student Success:

• Veteran student inquiries are answered with the highest level of professionalism and excellence

• Veteran students are provided with general information about their eligibility and responsibilities as it pertains to veteran’s benefits and financial aid programs

Staff:

• Employee excellence is achieved through inspiring others with professionalism, effort, and results-centered trust

• Effective use of collaboration within the department as well as interdepartmentally

Administrative:

• Veteran student files are accurately maintained and up-to-date

• Clear, well-written communication with applicants, inter- and intra-departmentally

• Timely attendance and adherence to company policies

Organizational:

• Interdepartmental activities are effectively coordinated through collaboration with peers and associates

• Appropriate confidentiality is maintained when working with students, instructors, and administrative staff

• All federal, state, accreditation, and institutional regulations, policy, and procedures are met

General Duties

• Working closely with the admissions department to answer veteran student questions

• Assist veteran students in applying for Veteran’s benefits and Title IV funding (FAFSA)

• Interfacing with potential veteran students via email, phone, and/or instant messaging to respond to inquiries

• Inform and advise veteran students in regards to their eligibility and responsibilities as it pertains to veteran’s benefits and financial aid programs

• Assist in establishing and maintaining veteran student files

• Assist in reviewing veteran student enrollments for compliance

• Input of veteran student information and documentation into information management systems, including the student file system and VAOnce

• Outreach to veteran students to obtain any required documentation

• Assist in review of institutional veterans’ grants with Business Office

• Assist with debt management remittance

• Assisting veteran students with tuition breakdowns

• Other general office/clerical duties and responsibilities as assigned

Physical Demands/Work Environment

• Ability to work in a virtual environment using advanced software technology

• Ability to sit for 6-8 hours

• Ability to work up 25 hours per week

Minimum Qualifications

• You must be a current/active college student, using VA education benefits, at an educational institution

• You must be enrolled in college at least ¾ time

• You must reside in the State of Arizona and live within a reasonable traveling distance from Bryan University located in Tempe, AZ

• Will be required to complete the VA form 22-8691 after the position is offered and be approved before starting

• Proficient in MS Office Programs, including Excel

• Strong interpersonal, communication, and writing skills

• Strong critical thinking and problem-solving skills

• Ability to manage multiple tasks in a collaborative environment