Resource Development & Communications Assistant

Resource Development and Communications Assistant

Reports to Resource Development & Communications Director

30 hours/week

All applicants are required to submit both a resume and a cover letter in order to be considered for any position at SRC.

Purpose: This individual will support the growth and development of SRC’s fundraising and communication goals. Reports to the Resource Development and Communications Manager.

ESSENTIAL JOB FUNCTIONS

• Supports the Resource Development & Communications Director as needed.
• Engages all aspects of Donor Perfect, specifically, correctly entering donor data and running reports specific to varying tiers of giving.
• Confidently assists with calling and conversating with donors as needed.
• Assists with cultivating and managing relationships with donors, treatment centers and sponsors.
• Will maintain confidentiality with regards to our CRM and our donors.
• Assists with facilitating fundraising campaigns and related events from start to finish.
• Assists in providing ongoing and timely donor recognition and appreciation as directed by RD&C Director through Constant Contact.
• Assists with training and managing volunteers who help with fundraising initiatives and events.
• Compiles and didacts donor reports to include those needed for annual report and coordinate mail merge information for bulk mailing of donor correspondence.
• Coordinate materials needed for fund development and donor appeals with Marketing Specialist.
• Coordinate weekly newsletter and other donor correspondence in Constant Contact as directed.
• Support development of print materials for fundraising events and written appeals with Marketing Specialist.
• Attends weekly and monthly SRC meetings.
• Assists with management of Charity Navigator and GuideStar profiles as directed.
• Assists with advocacy and anti-stigma efforts to include Recovery Hero project and advocacy committees.
• All other duties as assigned.

EDUCATION

• High school diploma or graduate equivalent degree required.
• Associate’s degree preferred.
• Certificate of completion of the Recovery Coach Academy (30 hours) within two months after hire.
• HIPAA Training within one week after hire.

OTHER QUALIFICATIONS

• Must be a person with lived experience with substance use disorder or be a family member in recovery from having been directly affected by substance use disorder. If the applicant has direct lived experience, they must have continuous sustained recovery of three years or more. 
• Excellent verbal, written and communication abilities.
• Ability to collaborate with a team and maintain a positive attitude.
• Experience with social media marketing (Facebook, Instagram, TikTok, Twitter, LinkedIn for nonprofits).
• Experience with digital content creation to include video content and graphic software such as Canva.
• Understanding and effective utilization of recovery language as it pertains to all pathways to recovery.
• High proficiency with Excel, PowerPoint, and Word.
• Familiarity with basic office equipment.
• 2+ years of relevant work experience with resource development and/or sales experience
• 2+ years of experience with CRM’s, such as Constant Contact, Data Entry and customer service.
• Demonstrate an awareness of critical SUD topics/vocabulary engaged by SRC participants:

Harm Reduction, Naloxone Training, Syringe Exchange, Disease Model of Addiction, Disease Prevention, MAT, and well versed in multiple pathways to recovery. 

• Must possess knowledge and understanding of SRC’S mission, participant engagement model, and programs.
• Work well independently and in a team environment.
• Perform job duties and responsibilities in a professional manner at all times and comply with the Code of Ethics, standards, and agency norms established for the profession as set forth by Serenity Recovery Connection.

PHYSICAL REQUIREMENTS 

• High comfortability with computer-based programs and able to enter and retrieve data utilizing SRC’s computer system application, printers or other office equipment, ZOOM and telephone.

ADDITIONAL INFORMATION

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected.