Customer Service Representative - Remote and In-Office

CUSTOMER SERVICE REPRESENTATIVE POSITIONS

Opportunity to earn $1,500 Sign On Bonus!!!

Our contact center is looking for charismatic people with excellent phone and communication skills who are looking to work from home or in an office.

Salary: $14.00 to $17.00/hour

Benefits Eligible

Hours: Full Time

Start Date: August 29th, 2022

Location: Springfield, MO

Our contact center is a low pressure, no rebuttal environment with no telemarketing! All schedules are full-time. We offer great hours including no nights and every other weekend off! This is a team environment that is training, and development focused. If you want to be part of something special, this is it!

Come join our goal-oriented culture where everyone shares a vision, and we promote helping each other achieve goals. Grizzly is an employee focused company that appreciates employees. We host multiple employee events throughout the year and provide a fun atmosphere where employees look forward to coming to work!

Device & Connectivity Requirements for Remote:

• Broadband Internet with download speed ≥ 25mbps and upload speed ≥ 5mbps

Job Responsibilities:

• Answering inbound calls
• Place customer orders and optimize customer satisfaction
• Sell additional accessories
• General clerical duties

Job Requirements:

• At least 2 years of applicable customer service is required
• Inbound call center experience preferred
• Computer literate
• Ability to demonstrate typing proficiency
• Diploma or General Education Degree

Benefits:

• Medical, dental, and vision insurance plans
• Paid vacation and holidays
• 401(k) plan
• Employee discount
• FSA/HSA
• Disability and life insurance
• EAP

About Grizzly:

www.grizzly.com

Grizzly Industrial, Inc. was founded in 1983 and has become one of the largest providers of woodworking and metalworking machinery, tools, and related accessories. We provide high-quality products at the lowest possible prices through a strong internet and catalog presence. Grizzly was the first tool and machinery company to have a website over two decades ago.

As a company, we value a strong work ethic and promote a corporate structure that is professional, collaborative, and organized. We place a strong value on respect, ethics and integrity and promote a positive, cooperative, and fast-paced environment.

Grizzly is a drug-free and equal employment opportunity employer.