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Customer Service Contact Center Jobs (NOW HIRING)

Northwest

Contact Center Supervisor

Buffalo, NY

Provide excellent customer service and demonstrate high level of listening skills Provide real time management support within the Contact Center. Provide daily direction and communication to Contact ...

LifeBridge Health

UC CONTACT CENTER AGENT I

Baltimore, MD · On-site

$16.25 - $21.75/hr

Baltimore, MD Be the First Connection to Exceptional Care Are you passionate about helping others and delivering outstanding customer service? Join the LifeBridge Health Contact Center team and ...

Northwest Bank

Contact Center Supervisor

Buffalo, NY · On-site

Provide excellent customer service and demonstrate high level of listening skills • Provide real time management support within the Contact Center. • Provide daily direction and communication to ...

United Airlines

ND

$160K/yr

Deep handson experience with contact center and customer service platforms * Strong expertise in Dynamics 365 Customer Service and Omnichannel * Proven experience architecting conversational AI and ...

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Customer Service Contact Center information

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$10

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$26

How much do customer service contact center jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for customer service contact center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are Customer Service Contact Center jobs?

Customer Service Contact Center jobs involve assisting customers by phone, email, chat, or other communication channels. Employees in these roles answer questions, resolve issues, process orders, and provide information about products or services. The aim is to ensure a positive customer experience and to address any concerns efficiently. These positions require strong communication skills, patience, and the ability to handle challenging situations professionally.

Is CSR a stressful job in BPO?

Customer Service Representatives (CSRs) in BPO environments often face stress due to high call volumes, performance targets, and dealing with difficult customers. The job requires strong communication skills, patience, and the ability to handle repetitive tasks, which can contribute to stress levels, especially during peak hours or challenging interactions.

What are the key skills and qualifications needed to thrive as a Customer Service Contact Center representative, and why are they important?

To thrive as a Customer Service Contact Center representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, multi-line phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively managing diverse customer interactions. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall customer satisfaction and retention.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as Customer Service Director or Customer Experience Manager, with salaries exceeding $70,000 annually. Advanced skills, industry experience, and certifications can lead to higher compensation in these positions.

What is the difference between Customer Service Contact Center vs Customer Support Specialist?

AspectCustomer Service Contact CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma; certifications in customer service or product knowledge often preferred
Work EnvironmentCall centers, inbound/outbound calls, fast-pacedOffice or remote, handling customer inquiries via phone, email, or chat
Employer & Industry UsageRetail, telecom, banking, healthcareTechnology, software, consumer electronics, retail
Search & Comparison IntentCustomer Service Contact Center vs Customer Support Specialist

The Customer Service Contact Center typically involves handling high volumes of calls in a fast-paced environment, focusing on resolving customer issues efficiently. Customer Support Specialists often provide more in-depth assistance, troubleshooting, and product-specific support. Both roles require strong communication skills and customer service experience, but the contact center role emphasizes volume and speed, while support specialists focus on detailed problem-solving.

How can I make 2000 a week working from home?

A Customer Service Contact Center representative can potentially earn $2,000 weekly by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Achieving this income may also involve working overtime, earning performance-based bonuses, or securing roles with higher pay rates, often requiring strong communication skills and familiarity with customer service tools. However, typical pay rates for customer service roles vary and reaching this level consistently may require advanced positions or additional income sources.

What jobs pay 4000 a week without a degree?

In customer service contact centers, high-paying roles such as team leaders or specialized support agents can reach $4,000 weekly with experience and performance bonuses. These positions often require strong communication skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earning this level may also depend on the company, location, and the ability to handle high-volume or complex customer issues.

What are some common challenges faced by Customer Service Contact Center representatives, and how can they be managed effectively?

Customer Service Contact Center representatives often encounter challenges such as handling high call volumes, dealing with difficult customers, and managing multiple tasks simultaneously. To manage these effectively, it's important to develop strong communication and active listening skills, maintain patience under pressure, and use available resources such as knowledge bases or escalation protocols when needed. Many organizations provide ongoing training and support to help representatives address these challenges and maintain high service quality.
More about Customer Service Contact Center jobs
What states have the most Customer Service Contact Center jobs? States with the most job openings for Customer Service Contact Center jobs include:
What job categories do people searching Customer Service Contact Center jobs look for? The top searched job categories for Customer Service Contact Center jobs are:
Customer Service Contact Center jobs near you
Infographic showing various Customer Service Contact Center job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES - PART-TIME

Micro Center

Hilliard, OH

$17.50/hr

Part-time

Retirement, PTO

Re-posted 20 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation’s leading computer and electronics bigbox retailer, offering more than 40,000 of the industry’s best technology products. For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating longterm customer relationships and cultivating a workplace where associates are supported, empowered, and valued.

We are seeking selfmotivated, resultsdriven PART-TIME CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES to join our team. In this role, you will contribute to a bestinclass customer experience while helping customers find the right technology solutions for their needs. This role is based in our Corporate Office located in Hilliard, OH. 

This role is ideal for individuals who thrive in a fast-paced retail environment, enjoy learning new skills, and are passionate about delivering exceptional customer service. We’re seeking candidates who are available to work between 10:00 a.m. and midnight, with weekend availability. The starting pay for this position is $17.50 per hour.

What You'll Do 

  • Handle high volumes of inbound customer interactions efficiently through phone, chat, text, and email channels
  • Maintain a strong working knowledge of consumer electronics, devices, and related technology
  • Assess customer needs, gather and clarify information, troubleshoot concerns, and provide effective solutions
  • Deliver personalized support to enhance the overall customer experience and satisfaction
  • Accurately document customer interactions and update records within the appropriate systems and databases
  • Build and maintain positive working relationships to support collaboration and team success
  • Consistently achieve individual and team performance goals

What We're Looking For

  • High school diploma required; one year of experience in customer service or a related field preferred
  • Strong listening, critical thinking, and problem-solving abilities
  • Excellent verbal and written communication skills
  • Accurate and efficient typing proficiency
  • Ability to multitask effectively while managing priorities
  • Flexible and adaptable when working with diverse customer needs and personalities
  • Passion for technology, including computers & electronics is a definite plus - have fun at work with products you love! 

Benefits That Support Your Growth and WellBeing

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • IndustryLeading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

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