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Customer Call Center Jobs (NOW HIRING)

Razzari Auto Center

Customer Call Center

Merced, CA

$16.25 - $21/hr

Previous experience in a similar position (administrative, clerical, call center, customer service, etc. * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly ...

Razzari Auto Center

Customer Call Center

Merced, CA · On-site

$16.50 - $21.25/hr

Previous experience in a similar position (administrative, clerical, call center, customer service, etc. * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly ...

Razzari Auto Center

Customer Call Center

Merced, CA · On-site

$16.50 - $21.25/hr

Previous experience in a similar position (administrative, clerical, call center, customer service, etc. * Enthusiastic with high energy throughout the sales workday * Outgoing with a friendly ...

Razzari Ford

Customer Call Center

Merced, CA · On-site

$16.50 - $21.50/hr

Job Title Qualifications High school diploma or equivalent is required Previous experience in a similar position (administrative, clerical, call center, customer service, etc.) Enthusiastic with high ...

A2z Builders

Call Center Representative

Denver, CO

$16.50 - $20.50/hr

In this role, you will take inbound and outbound calls, communicate with customers to identify ... Call Center Representative or in a similar role is preferred Excellent phone and verbal ...

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How much do customer call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Call Center Representative, and why are they important?

To thrive as a Customer Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic data entry tools is typically required. Patience, active listening, and resilience are crucial soft skills that help you handle challenging situations and build rapport with customers. These skills and qualities are vital for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

What are customer call center jobs?

Customer call center jobs involve handling incoming or outgoing calls to assist customers with their inquiries, resolve issues, and provide information about products or services. Employees in these roles are often called customer service representatives or call center agents. They typically work in a fast-paced environment, using communication and problem-solving skills to ensure customer satisfaction. Call centers may be located in dedicated offices or operate remotely, and can serve a variety of industries such as retail, telecommunications, and banking.

What is the difference between Customer Call Center vs Customer Service Representative?

AspectCustomer Call CenterCustomer Service Representative
Primary RoleHandle inbound/outbound calls for multiple clients or productsAssist customers with inquiries, issues, and product support
Work EnvironmentCall centers, often in a team settingOffice or retail settings, sometimes remote
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Common CertificationsCustomer service training, call center certificationsCustomer service certifications, product-specific training

While both roles involve assisting customers, a Customer Call Center typically refers to a centralized facility handling high call volumes for multiple clients, whereas a Customer Service Representative usually works directly for a specific company, providing personalized support. Understanding these differences helps job seekers identify the right career path in customer support roles.

What are some common challenges faced by Customer Call Center representatives, and how can they be managed effectively?

Customer Call Center representatives often encounter high call volumes, handling irate or frustrated customers, and staying updated on product or service changes. To manage these challenges, it's important to develop strong communication and problem-solving skills, use available support tools efficiently, and rely on teamwork for complex issues. Many call centers also provide ongoing training and mentorship, which can help representatives build confidence and resilience in challenging situations.
More about Customer Call Center jobs
What cities are hiring for Customer Call Center jobs? Cities with the most Customer Call Center job openings:
What states have the most Customer Call Center jobs? States with the most job openings for Customer Call Center jobs include:
Customer Call Center jobs near you
Customer Call Center REP

Customer Call Center REP

Global Channel Management

Concord, NH

$15.50 - $20.25/hr

Other

Posted 11 days ago

Job description

Customer Call Center Rep

Concord, NH, United States

$ 16.00 - 17.00 (US Dollar)

About the job Customer Call Center Rep

Customer Call Rep needs 1+ years experience

Customer Call Rep requires:

  • Monday to Friday 8am to 4:30pm
  • Call center
  • Clerical/customer service experience
  • Must pass preemployment, drug test
  • Communicate well with team
  • Grammar accuracy

Customer Call Rep duties:

  • Responds to telephone inquiries and complaints using standard scripts and procedures
  • Gathers information, researches/resolves inquiries and logs customer calls
  • Communicates appropriate options for resolution in a timely manner
  • Informs customers about services available and assesses customer needs
  • Prepares standard reports to track workload, response time and quality of input
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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