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Customer Call Center Jobs (NOW HIRING)

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

We are seeking an experienced customer call center employee with excellent customer service skills and a winning attitude. This individual will receive inbound phone calls to schedule service ...

Call Center Representative

Pineville, LA · On-site

$14.75 - $18.50/hr

The Call Center Representative is an entry level professional with knowledge of Customer Service ... Provides answers to customer inquiries, resolves problems, promotes and sells company products ...

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Role: Customer Call Center Representative - Call Center Agent Start date: Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to enhancing the revenue of the ...

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Customer Call Center information

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$10

$18

$26

How much do customer call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a customer call center?

Customer call center jobs involve handling incoming or outgoing calls to assist customers with their inquiries, resolve issues, and provide information about products or services. Employees in these roles are often called customer service representatives or call center agents. They typically work in a fast-paced environment, using communication and problem-solving skills to ensure customer satisfaction. Call centers may be located in dedicated offices or operate remotely, and can serve a variety of industries such as retail, telecommunications, and banking.

What are the key skills and qualifications needed to thrive as a customer call center representative?

To thrive as a Customer Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic data entry tools is typically required. Patience, active listening, and resilience are crucial soft skills that help you handle challenging situations and build rapport with customers. These skills and qualities are vital for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by customer call center representatives, and how can they be managed effectively?

Customer Call Center representatives often encounter high call volumes, handling irate or frustrated customers, and staying updated on product or service changes. To manage these challenges, it's important to develop strong communication and problem-solving skills, use available support tools efficiently, and rely on teamwork for complex issues. Many call centers also provide ongoing training and mentorship, which can help representatives build confidence and resilience in challenging situations.

What is the difference between Customer Call Center vs Customer Service Representative?

AspectCustomer Call CenterCustomer Service Representative
Primary RoleHandle inbound/outbound calls for multiple clients or productsAssist customers with inquiries, issues, and product support
Work EnvironmentCall centers, often in a team settingOffice or retail settings, sometimes remote
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Common CertificationsCustomer service training, call center certificationsCustomer service certifications, product-specific training

While both roles involve assisting customers, a Customer Call Center typically refers to a centralized facility handling high call volumes for multiple clients, whereas a Customer Service Representative usually works directly for a specific company, providing personalized support. Understanding these differences helps job seekers identify the right career path in customer support roles.

More about Customer Call Center jobs

What cities are hiring for Customer Call Center jobs?

Cities with the most Customer Call Center job openings:

What states have the most Customer Call Center jobs?

States with the most job openings for Customer Call Center jobs include:

What are popular job titles related to Customer Call Center jobs?

For Customer Call Center jobs, the most frequently searched job titles are:

Infographic showing various Customer Call Center job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Call Center Representative/Canvasser

Enola, PA • On-site

$15/hr

Part-time

Re-posted 9 days ago


Job description

Benefits:
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development

Benefits/Perks
  • Competitive Compensation
  • Commission
  • Career Growth Opportunities 
Job Summary
We are seeking a friendly and professional Call Center Representative/ Canvasser to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to go door to door. As a Canvasser, you will be given routes to canvas. We are looking to build a Canvassing team that is willing to put in the time to go door to door and speak with home owners. NO SOLICITING! NO COLD CALLING! 
Responsibilities 
  • Receive inbound calls and place outbound calls 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Upsell products and services when appropriate
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • Previous experience as a Call Center Representative or in a similar role
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Highly organized with the ability to manage time effectively
  • Able bodied to canvas surrounding areas
  • Personable and compassionate