ZipRecruiter

Log In

1

Customer Call Center Jobs (NOW HIRING)

Simmons Bank

Customer Call Center Specialist I

Pine Bluff, AR · On-site

$15.25 - $20.25/hr

The Customer Contact Center Specialist I passionately performs a full range of customer service via multimedia communication as directed by the management of the Contact Center. "Builds Loyalty" with ...

Data Ticket Inc.

Be Seen First

Customer Services Representative - Call Center Agent

Irvine, CA · On-site

$18 - $20/hr

Role: Customer Call Center Representative - Call Center Agent Start date: Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to enhancing the revenue of the ...

CUSTOMER CONNEXX LLC

Call Center Agent

Las Vegas, NV

$16 - $16.50/hr

Customer Connnexx is hiring Bilingual and Non-Bilingual Call Center Agents to join our World Class Team! No Upselling! No Selling at All! No Cold Calling! No Nights! No Holidays! Our Call Center ...

Betances Health Center

Call Center

Manhattan, NY · On-site

$17.75 - $22/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center ... This role is critical in delivering excellent customer service, scheduling appointments, and ...

Betances Health Center

Call Center

Manhattan, NY · On-site

$19 - $21/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center ... This role is critical in delivering excellent customer service, scheduling appointments, and ...

Sew Eyes Inc

Call Center Representative

Bronx, NY

$16.25/hr

Competitive Compensation Job Summary We are seeking a friendly and professional Call Center ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...

next page

Showing results 1-20

People also search for

All JobsCustomer Call Center Jobs

Customer Call Center information

See salary details

$10

$18

$26

How much do customer call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Call Center Representative, and why are they important?

To thrive as a Customer Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic data entry tools is typically required. Patience, active listening, and resilience are crucial soft skills that help you handle challenging situations and build rapport with customers. These skills and qualities are vital for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction.

What are customer call center jobs?

Customer call center jobs involve handling incoming or outgoing calls to assist customers with their inquiries, resolve issues, and provide information about products or services. Employees in these roles are often called customer service representatives or call center agents. They typically work in a fast-paced environment, using communication and problem-solving skills to ensure customer satisfaction. Call centers may be located in dedicated offices or operate remotely, and can serve a variety of industries such as retail, telecommunications, and banking.

What is the difference between Customer Call Center vs Customer Service Representative?

AspectCustomer Call CenterCustomer Service Representative
Primary RoleHandle inbound/outbound calls for multiple clients or productsAssist customers with inquiries, issues, and product support
Work EnvironmentCall centers, often in a team settingOffice or retail settings, sometimes remote
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Common CertificationsCustomer service training, call center certificationsCustomer service certifications, product-specific training

While both roles involve assisting customers, a Customer Call Center typically refers to a centralized facility handling high call volumes for multiple clients, whereas a Customer Service Representative usually works directly for a specific company, providing personalized support. Understanding these differences helps job seekers identify the right career path in customer support roles.

What are some common challenges faced by Customer Call Center representatives, and how can they be managed effectively?

Customer Call Center representatives often encounter high call volumes, handling irate or frustrated customers, and staying updated on product or service changes. To manage these challenges, it's important to develop strong communication and problem-solving skills, use available support tools efficiently, and rely on teamwork for complex issues. Many call centers also provide ongoing training and mentorship, which can help representatives build confidence and resilience in challenging situations.
More about Customer Call Center jobs
What cities are hiring for Customer Call Center jobs? Cities with the most Customer Call Center job openings:
What states have the most Customer Call Center jobs? States with the most job openings for Customer Call Center jobs include:
Customer Call Center jobs near you

Call Center Representative

A2z Builders

Denver, CO

$20 - $25/hr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Health insurance

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
Job Summary
We are seeking a friendly, professional, and reliable Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.
Responsibilities
  • Receive inbound calls and place outbound calls
  • Identify the reason for the customers call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Call Center Representative or in a similar role is preferred
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively