IT Project Manager

Role and Responsibilities

The IT Project Manager oversees IT integration and new office start-up projects, assists with diligence efforts, policy creation and documentation, and support triage.

Initial Project:

• As a part of a team, manage the IT components of a nationwide Practice Management software rollout.
• Travel will be every other week for on-site go-lives, while off weeks will be spent prepping subsequent sites.

Long-term Role:

• Assist with IT diligence efforts for acquisition targets.
• Manage IT integration projects for new and existing acquisitions, to include procurement for on-premises IT systems, practice management/EHR systems, email/communications, ISPs, and telephones.
• Set and track project milestones in partnership with acquisition resources; manage and account for unforeseen delays, then realign schedules and expectations as needed.
• Training and onboarding for IT systems during integration projects.
• Manage design, procurement, and implementation for all IT aspects of new practice deployments.
• Communicate/coordinate project deadlines and milestones with participants and stakeholders.
• Audit and document solutions for business continuity, disaster recovery, and security best practices.
• Coordinate efforts and timelines between project engineers, vendors, end users, and IT leadership.
• Build trusting relationships with acquired practices.

Education and Experience

• Bachelors degree in related field required.
• At least 3 years in a technical role required.
• Project management experience a plus.
• HIPAA experience a plus.
• Medical or Dental experience preferred, but not required.

Skills and Abilities

• Proficient in managing Microsoft 365 tenants, to include Exchange, Azure AD, SharePoint, Teams, and security.
• Thorough understanding of IT network design, hardware components, and protocols.
• IT support knowledge, including Helpdesk or networking engineering.
• Proficient with Microsoft Server architecture, Active Directory, and relevant protocols.
• Experience with Disaster recovery design and policy creation.
• Working knowledge of change management principals.
• Thorough understanding of project management principles and planning.
• Ability to stay on-time and on-budget, and to identify risks and opportunities across multiple projects.
• Excellent verbal and written communication skills.
• Proactive and independent with the ability to take initiative.
• Exceptional time management, facilitation, and organizational skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills, and the ability to multitask effectively.
• Valid driver's license and the ability to accommodate business travel.