Accounts Receivable Representative

Rezolut Imaging is seeking an A/R/ Customer Service Representative to join our team!

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology — to achieve better health outcomes.

Job Summary

The medical Accounts Receivable/Collections Rep position is responsible for updating patient information and handling all third-party billing appropriately; responsible for following up on accounts receivable and resolving delinquent accounts; and responsible for performing all duties per Practice policies and procedures.

Essential Functions of an Accounts Receivable Specialist

• Responsible for all aspects of follow-up and collections, including making telephone calls, and accessing payer websites.
• Identify issues or trends and provide suggestions for resolution.
• Accurately and thoroughly documents the pertinent collection activity performed.
• Review the account information and necessary system applications to determine the next appropriate work activity.
• Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone or letter contact with patients to obtain additional information as needed.
• Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers.
• Edit claims to meet and satisfy billing compliance guidelines for electronic submission.
• Manage and maintain desk inventory, complete reports, and resolve high-priority and aged inventory.
• Participate and attend meetings, training seminars, and in-services to develop job knowledge. Participate in the monthly, quarterly, and annual performance evaluation process with their Supervisor.
• Respond timely to emails and telephone messages as appropriate.
• Communicate issues to management, including payer, system, or escalated account issues.

Competencies/Skills

• Experience with clearinghouse
• Experience with practice management software and workflows

Required Education and Experience

• HS/Diploma GED equivalent
• 6mo- 1+ years of Healthcare Insurance posting

What We Offer

• Health, Dental, & Vision Insurance
• 401(k)
• Basic Life/AD&D
• Disability Insurance
• Paid Time Off
• Employee Assistance Program

Position Type/Expected Hours of Work

• Full time/40

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.