Customer Account Representative Must-Have Resume Skills and Keywords
Are you interested in improving your job outlook and increasing your salary? How can you demonstrate that you are the most qualified candidate for a Customer Account Representative position? Of course continuing to gain experience working as a Customer Account Representative may be your best qualification, but there are other ways you can also develop your skills, like continuing education or volunteer opportunities. More immediately, however, you can be ready for your next opportunity or promotion by educating yourself about the duties, responsibilities, and required skills of a Customer Account Representative and making sure your resume reflects your experience properly. In order to do so, you’ll want to know that employers commonly feature Client Acquisition and Sales and Marketing as the most prominent terms in their Customer Account Representative job descriptions, yet those who have held the position of Customer Account Representative and list it on their resume indicate Invoicing and Outlook more predominantly. Do you know what you would list? We designed the ZipRecruiter Career Keyword Mapper to help you solve this problem and hopefully improve your resume. Using machine learning tools paired with industry research, our Marketplace Research Team helped analyze millions of job postings and resumes to identify the most important keywords related to Customer Account Representative jobs. Our goal is to help you discover opportunities to improve your resume or to help you understand what skills and qualifications you need to be a Customer Account Representative or to advance your career into beyond this role.
Top Skills Mentioned in Job Descriptions
Employers require a broad range of skills and qualifications in their descriptions of Customer Account Representative positions. The top three keywords make up 36.59% of the total set of top terms. Look to the Resume Checklist below to see how Client Acquisition, Sales and Marketing, and Sales Experience shares stack up against the share from resumes. Lead Generation, Customer Acquisition and Public Relations represent an additionally healthy share of the employer Customer Account Representative job postings with their combined total of 29.83%. At 33.58%, Renewable Energy, Telecommunications, Retail Experience, and Restaurant Experience appear far less frequently, but are still a significant portion of the 10 top Customer Account Representative skills and requirements according to employers.
Top Skills Mentioned in Resumes
Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Customer Account Representative positions. The top three keywords represent 36.81% of the total set of top resume listed keywords. Look to the Resume Checklist below to investigate how Invoicing, Outlook, and Data Entry match up to employer job descriptions. Database, Vendor Management, and Customer Relationship Management represent a very decent share of skills found on resumes for Customer Account Representative with 29.63% of the total. At 33.55%, Reconciling, Deposits, Compliance, and Business Administration appear far less frequently, but are still a significant portion of the 10 top Customer Account Representative skills and qualifications found on resumes.
Most Important Skills Required to Be a Customer Account Representative as Listed by Employers and Employees
Here is a simple table of the top 10 skills and qualifications as listed by employers in Customer Account Representative job postings since January of 2018, followed by the top 10 skills and qualifications most commonly listed by people who held the title of Customer Account Representative on their resumes.
Top Customer Account Representative Skills
|Skills Required by Employers
|Sales and Marketing
|Skills Listed by Employees
|Customer Relationship Management
Customer Account Representative Resume Checklist
Our Resume Keyword Checklist is based upon an analysis of the most commonly found terms within both job descriptions and resumes for Customer Account Representative positions. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. Various heuristic methodologies are then applied to ultimately create two top 20 lists of the most important and significant skills, certificates and requirements found within Customer Account Representative job postings and resumes. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. Our hope is that knowing this information can help you make your best impression with your next potential employer.
Uncommon Keywords on Customer Account Representative Resumes
Employer job listings tend to list Sales Experience, Management Training, Telecommunications, Sales and Marketing, Host/Hostess, Renewable Energy or Public Relations as requirements in Customer Account Representative job descriptions; however, candidates mention them far less frequently on their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Customer Account Representative position may help you stand out more to hiring managers.
Common Keywords on Customer Account Representative Resumes
Both employer job listings and resumes from people who’ve held the position of Customer Account Representative tend to always include skills and requirements found in this list. Whether you’ve only got Inside Sales, Account Management, Business Administration or Cashier in your background and experience, make sure to highlight the term prominently on your resume. As a candidate you’ll be competing with many others who are bound to have as many as you (or more!) of these common resume keywords highlighted in their application for a job as a Customer Account Representative.
Uncommon Keywords on Customer Account Representative Job Descriptions
Employer job listings infrequently list Customer Relationship Management or Receptionist as important skills or qualifications in Customer Account Representative job descriptions. Nevertheless, candidates mention them much more commonly in their resumes. If you possess any or all of these experiences, including these keywords prominently on your resume when applying for a Customer Account Representative position may go unnoticed or even discounted by hiring managers.
The most common important skills required by employers are Inside Sales, Account Management, Business Administration and Cashier. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a position as a Customer Account Representative, suggesting that having these keywords on a resume are important for success as a Customer Account Representative. Additionally, employer Customer Account Representative job descriptions list Sales Experience as a desirable experience, even though Sales Experience appears 7.82 times less on resumes, suggesting that it's worth considering including this skill if you possess the experience.
Although you'd probably love to load up your resume with every possible keyword you can, employers tend to look for the things they specify in the job description. Our analysis suggests that highlighting too prominently terms like Customer Relationship Management and Receptionist may be something to reconsider. These two terms appear 0.40 and 0.24 times less often than in job descriptions for a Customer Account Representative position. This implies that highlighting either of these keywords on your resume may not be a great way to get noticed by a potential employer.
Unless your resume has a good density of the following skills and experience listed, you may not be considered for the role of Customer Account Representative. Make sure to include a strong showing for the following keywords on your resume:
- Inside Sales
- Account Management
- Business Administration
Additionally employers frequently list the following as desirable qualities in a Customer Account Representative candidate, but they are far less common on most resumes:
- Sales Experience
- Management Training
- Sales and Marketing
- Renewable Energy
- Public Relations
Finally people who held the position of a Customer Account Representative and list it on their resume are adding these terms that are less likely to be noticed by employers. You may want to consider downplaying these terms on your Customer Account Representative application:
- Customer Relationship Management
Before applying for a Customer Account Representative job
At ZipRecruiter, we understand better than anyone the importance of using the right keywords to describe your experience — it’s crucial to attracting the right employers! We built our business on the ability to effectively match job seekers with employers using AI-technology that understands your resume and how likely you are to be noticed by a potential future employer. Having a ZipRecruiter profile that showcases your most relevant skills and abilities can help you get recruited into a new role as a Customer Account Representative. Get started on your journey
with a new ZipRecruiter Profile today!