Principal Developer - Hyland OnBase Technical Consultant

Job Description: Who We Are Enterprise Content Services (ECS) is a program at the Colorado Governor's Office of Information Technology's (OIT) Enterprise Applications team within the Chief Technology Office. What We Do Our program provides governance and support of Content Services platforms across the State of Colorado. Building solutions on Hyland's OnBase and Perceptive platforms, our team of experts help our customers solve information management challenges and deliver value to their employees and constituents.How We Do It We help customers achieve their information management goals by leveraging Hyland's Content Services platform to... Reduce operating costsIncrease user productivityMinimize compliance riskImprove customer service and satisfactionStandardize processes and improve workflowIncrease information transparencyBetter document management controlsLower archive and paper costs This Principal Developer position will be part of and support the OIT Enterprise Content Services (ECS) Program. The Principal Developer will be responsible for the technical design, development and delivery of various content service applications and innovative technology solutions. This position works closely with team members to ensure alignment across each service application, system and service, including implementation of coding standards, version control, security standards, and application optimization. This position is also responsible for ensuring each solution is managed following the System Development Life Cycle. This is a fantastic opportunity with OIT to work closely with business partners to provide oversight and instill best practices on all ECS agency projects. Essential Duties and Responsibilities Solution ManagementImplement business requirements into functional solutions.Evaluate commercial products that may support business process flows for the Office of Information Technology and/or customer agencies.Submit recommendations for final product selection to OIT leadership.Proceed with product development and transition to production as solutions are approved. Request Management Handle simultaneous requests of varying complexity from within OIT.Manage staff assignments across a matrix supervisory environment.Adhere to Change Management policies and protocols established by OIT, particularly related to implementing production system changes. Technical Evaluation Use development and testing tools for application management; prepare reports; streamline business processes; explain and document project plans and processes.Request infrastructure resources required to support development or testing platforms for applications. Resources will include servers, storage, networking, etc. Project Coordination Coordinate project reporting and tracking through standardized tools.Provide assistance to the project managers, development managers, and technical teams. Application Development and Support Collaborate with Business Analysts, Customers, Project Managers, and others as appropriate to assist in the creation of estimates and timelines.Develop applications in line with business requirements using Agile or Waterfall methodologies as needed.Perform coding (in-house applications) or configuration management (COTS applications) in accordance with standards and best practices and further minimize defects through disciplined unit testing.Coordinate update releases and other system changes, contribute to the implementation of break/fix solutions, and update documentation and configuration information related to changes as needed throughout the life cycle.Organize, build, and validate all segments of the code related to a specific build (release) for final User Acceptance Testing.Ensure development activities within the position's scope of responsibility are consistent with established service portfolio policies, procedures, standards and guidelines.Determine the best approach in the development of an application's code to meet the customer's current requirements and anticipate future enhancement needs.Identify and recommend changes to development policies, processes, templates and standard operating procedures to improve the overall quality of work being delivered.Collaborate across a matrix management environment with other developers and other OIT department staff as needed. Must understand lines of authority and follow protocol to engage other resources.Find unique ways to resolve issues in the development process to meet the requirements of the customers and lead to the most efficient implementation possible. Tracking and Reporting of Work AssignedWorking with the supervisor, develop estimates of the work effort necessary to deliver application solutions based on the project specifications provided. Record time spent on work activities into the approved project tracking system. Provide appropriate progress reports to the supervisor or project manager as requested.Determine reasonable and accurate estimates for the completion of assigned work activities. Perform all other duties assigned. Our Candidate must possess the necessary skills to:Lead Solution Design and DeliveryLead the solution design, implementation and optimization of technical solutions at client sites.Design solutions in which basic best practice knowledge is applied; compose and deliver design documentation outlining detailed requirements.Consult with Solution Architects, Solution Engineers, Vendor(s) and others as appropriate to design solutions in line with OIT strategies (e.g., Cloud First, Mobile First, Secure Colorado, etc.).Ensure design and implementation activities within the position's scope of responsibility are consistent with established program/service portfolio policies, procedures, standards and guidelines. Determine the best approach in solution design and development to meet the customer's current requirements and anticipate future enhancement needs.Collaborate with Business Analysts, Customers, Project Managers, Vendor, and others as appropriate to assist in the creation of budgetary estimates, proposals and timelines.Supports multiple projects with overlapping timelines.Manage problem identification and resolution activities. Escalate problems/issues according to OIT/Agency policy. Recommend work standards by studying operational requirements and methods, identifying improvements, and communicating suggestions to customers or team members. Understands and abides by customer/vendor change management requirements.Assists in developing best practices, solution guides, and job aids.Collaborates across a matrix management environment with other program team members, developers and other OlT department staff as needed.Enforces OIT Change Management policies and procedures.Recommends changes to program policies, processes, templates and standard operating procedures for continuous improvement. Execute on Program InitiativesAssist in Executing ECS program initiatives to completion.Be a Program Evangelist – be a proponent of ECS services, clearly articulating services and capabilities.Assist in executing on platform consolidation efforts across the enterprise.Coordinate education and training for both staff and agency teams. Communicate and collaborate effectively, such as:Effectively manage and grow customer relationships.Collaborate effectively across functions in a matrixed organization to set and manage agency priorities, drive consensus, manage risks and resolve blocking issues along the way.Drive visibility of the program at the agency level, working closely with agency IT Directors, IT Portfolio Managers, and Application Service ManagersCommunicate ECS program and service capabilities and benefits to new and existing customers.Summarize and present information related to products, services, and program successes to leadership.Work closely with other platform teams at the State, identifying areas of cross-platform collaboration. Solid communication and operational stability, such as:Work closely with business partners to provide oversight and instill best practices on all ECS agency projects.Handles simultaneous service design and implementations of varying complexity.Manage customer expectations and deliver uniform satisfaction.Adhere to Incident Management & Change Management policies and protocols established by OIT, particularly related to incident resolution and implementing production system changes.Manage project schedules, identify risks and clearly communicate them to project stakeholders.Take responsibility for schedules and milestones, keeping up a high velocity in a fast-paced environment. Implement technical solutions that include:Create advanced workflows, processes, validation rules and automating business processes.Participate in the identification and resolution of complex Enterprise Content Management system business and technical problems, utilizing product knowledge and structured troubleshooting tools and techniques.Configure ECM platforms and applications.Demonstrate proficiency implementing integrations with the OnBase and Perceptive platforms, to include web services and apply integration technologies such as SOAP and REST API's.Provide delivery of application prototypes and pilots. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights: A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis. Work Experience 8 years of hands on programming experience in applications development. Education/Training Undergraduate degree from an accredited college or universit