Hotel Front Desk Clerk
Comfort Inn
SeaTac, WA
- $16 to $18 Hourly
- Full-Time
Job Description
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$15.75 - $17.50 hourly
Responsibilities:- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Connect with the housekeeping department to ensure guest accommodations are ready
- Mitigate customer complaints as needed
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Bookkeeping: keep accurate records of all hotel guest account information
- Must have graduated high school, received a GED or equivalent
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- Has experience answering telephone calls and troubleshooting stressful situations
- Exhibits working knowledge of Microsoft Office and reservation management systems
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Come and enjoy the fun crew at Comfort Inn!
Address
Comfort Inn
SeaTac, WA
USA
Industry
Tourism
Posted date
Over a month ago
View All Comfort Inn Jobs
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