Director of Facilities & Operations

ORGANIZATION OVERVIEW

FACES SF envisions a future where all families have what they need to live, grow, and thrive in San Francisco. In our vision, every child will reach their unique potential within a safe and joyful learning environment and every family will access a network of support that promotes well-being, opportunity, and community. Visit our website www.facessf.org to learn more.

Position Summary

The Director of Facilities & Operations will lead the design and implementation of processes, policies, and procedures to ensure beautiful and safe learning and working environments for our families, children, clients, and staff. In partnership with the COO, the Director also will develop the longer term operations and facilities plan and vision, including minor and major renovations, to forward our strategic priorities and potential growth.

What You’ll Do

Facilities Management (40%)

• Oversee facilities planning and maintenance of 3 early childhood education centers and 2 administrative spaces, including outdoor space, playgrounds, and landscaping

• Evaluate and develop effective building maintenance protocols, manuals, ticket systems, etc., to ensure quality, thoroughness, and timely completion of work

• Coordinate maintenance and compliance of all building systems, including fire/life safety, plumbing, HVAC, and electrical

• Oversee emergency management plan (mitigation, preparedness, response, recovery); develop processes to assess and address safety issues

• Oversee security systems and personnel at child-care centers

• Develop and oversee project plans for minor and major renovation projects, including overseeing architects, contractors, and other consultants and partnering with landlord

• Research and select vendors and contract services, negotiate service agreements, and oversee vendor performance to assure full compliance with service agreements

• Review monthly vendor costs and prepare budget variance analyses and forecasts

• Lead the development/oversight of leases through terms negotiation, maintenance planning, compliance and requirements, and ongoing landlord relationship development

• Develop facilities growth plan for property acquisitions, lease, and purchase, as needed

• Develop plan to increase environmental management and increase green/eco practices

Operations (35%)

• Develop, implement, and monitor day-to-day operational systems and processes to ensure efficient and timely completion of tasks

• Analyze current operational processes and performance, set goals and systems for increased efficiency and productivity, and recommend solutions for improvement where necessary

• Adhere to the organization's funding and contract compliance policies and standards and ensure that laws and regulations are followed

• Oversee annual insurance review and renewal process; ensure coverage compliance

• Partner with the People and Culture team on new staff onboarding, including coordinating necessary paperwork, workstation and system set-up, office orientation, safety training, etc.

Information Technology (15%)

• Oversee workflow, contract, and management of outside IT consulting company

• Maintain inventory and allocate technology (equipment, emails, phone extensions, etc.

• Provide “guide-by-the-side” support for staff on IT issues, setup, etc.

• Oversee IT security policies and procedures, as well as cyber security coverage compliance

Leadership (10%)

• Coordinate and lead monthly meetings with center-based operations and facilities staff

• Work with Senior Director of Finance and COO on budget planning and monitoring

• Serve as a member of the Leadership Team, supporting organization-wide initiatives

Qualifications

You have a solid mix of the following knowledge, ability, skills, and experience:

• Minimum of 10 years of experience leading operations and facilities functions; minimum of 3 years working in operations and facilities in a school setting

• Knowledge of county, state, and federal laws, statutes, and ordinances related to infrastructure construction and maintenance activities

• Familiarity with construction, architecture, and various systems, such as HVAC and electrical

• Strong communication skills, including negotiation and report writing

• Ability to meet required state, federal, local, and CDC standards (including but not limited to fingerprint clearance, negative TB test, First Aid, and CPR)

• Must be able to lift or move up to 50 pounds and climb stairs

• A deep commitment to aligning with FACES SF values, especially around equity, inclusion, and belonging for all our stakeholders

• Strong passion for and a desire to humbly reflect and grow in pursuit of our mission

• A sense of humor- we believe joy and justice go hand in hand!

What We Offer

• Annual salary between $105-115k based on experience

• Healthcare premiums 100% paid for employees and 25% paid for dependents

• Three weeks of vacation, twelve sick days, paid holidays, including one-week winter closure between Christmas and New Year’s

• A retirement plan with employer match up to 7% of your salary

• A chance to positively impact the lives of young children and their families

• A fun, dynamic, and collaborative working environment

• Opportunity to join a movement to achieve educational, economic, and racial justice!

FACES SF is a welcoming space for all. We embrace diversity in all forms- race, gender identity, sexuality, country of origin, religion, or ability. Candidates with diverse backgrounds are strongly encouraged to apply.

FACES SF is an Equal Employment Opportunity Employer.