Network Navigator

Network Navigator

About StriveTogether
StriveTogether is a national movement with a clear purpose: helping every child succeed in school and in life from cradle to career, regardless of race, ethnicity, zip code or circumstance. We work to break down barriers, change systems and improve outcomes with the Cradle to Career Network, made up of nearly 70 communities across the country. StriveTogether provides resources, best practices and processes to give every child every chance for success.

The StriveTogether team is passionate, talented and dedicated to achieving our mission. We seek and value all kinds of diversity and work hard to eliminate inequities in ourselves, our organization and our communities. Our goals are bold, so we support each other to try new things, have tough conversations and push for change. As we work, we share learning and progress, use data to make decisions and celebrate our wins.

About you

You are a champion of race equity, committed to ensuring all children succeed regardless of race, socioeconomic status or zip code. You’re a connector. You are dedicated to learning and engagement, with time and attention to deeply learning about and from StriveTogether Cradle to Career Network members. You are tool and tech savvy, have a strong eye for detail, are comfortable with data and can whip up a quick PowerPoint deck to share learning from member to member. You enjoy working closely with data and people to understand indicators, needs, and progress towards transforming systems and outcomes improvement.

About the position

Reporting to the Director of Network Membership, the Network Navigator will serve as the primary point of contact, connection to information, resources, tools and peer connections to StriveTogether’s Emerging and Sustaining network members. The Network Navigator will also identify and efficiently codify learning, bright spots and emerging best practices from network members. The successful candidate will possess a strong desire to know network members, drive to proactively provide support and resources for their success to transform systems and improve cradle-to-career outcomes.

Responsibilities and duties

Network Navigation

• Build deep connections with assigned network members, regularly connecting with, studying their internal and external materials, landscape and assessments with a focus on historic, current and future needs it will take to transform systems, move along the Theory of Action and improve cradle-to-career outcomes.
• Remain well-informed of individual and collective Emerging and Sustaining network member partnership status and progress, at both the individual network member level and collective trends at the network level.
• Meet regularly with Emerging and Sustaining network members virtually, with potential for limited but key travel for network member site visits as needed or determined as aligned with network strategy.
• Stay up to date on and provide network members concierge-level direction and connections to relevant internal StriveTogether resources, tools, offerings, training and technical assistance.
• Connect network members to one another across all network member levels to facilitate peer and mentor connections and learning.
• Respond to network members’ needs and requests with an eye for customer service and network members experience, enrolling relevant team members as necessary.
• Coordinate with StriveTogether’s training, coaching and technical assistance offerings to both set up connections to relevant training to support network members progress and influence ongoing individual and universal network training needs.
• Collect, maintain, synthesize and share data and learning on Sustaining and Emerging network members, including but not limited to SalesForce input, team and cross-functional meetings.
• Work closely with Network Advisors and Senior Director of Network Impact on network status and learning to support the creation of relevant and integrated programmatic supports.

Curation, Learning and Facilitation

• Identify and efficiently codify learning, bright spots and emerging best practices from network members related to shared community vision, data-driven decision-making, collaborative action, partnership sustainability and outcomes improvement.
• Synthesize, package and share this learning among and between network members and internally with team members in ways that are specific and actionable.
• Organize and upload all created content into the designated cross-team sharing spot or virtual learning platform.
• Create and contribute to learning, bright spot and best practice live-sharing across network members via casual connections or facilitated events.

General Network Support

• Provide support as needed to general network needs including the Cradle to Career Convening and typical network offerings.
• Engage in organizational team meetings, retreats, cross-functional work, internal planning and strategy, learning and development, and responsive needs that arise throughout the year.
• Other duties as assigned.

Qualifications and skills

• Bachelor’s degree or five years of lived, related experience.
• Experience in the social service, educational and/or public sector, results orientation and strong orientation to racial equity required.
• Three to five years of experience in community engagement with some client services experience.
• Strong relational and interpersonal skills; ability to build and maintain supportive relationships.
• Synthesis skills – ability to take in both broad or specific data points and curate relevant main themes and pertinent details ensuring usability.
• Strong oral and written communication skills, including experience communicating complex topics to audiences with differing levels of familiarity.
• Technical skills — experience with Salesforce, Microsoft PowerPoint is helpful.