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Member Navigator Jobs (NOW HIRING)

Liberty Health

MEMBER NAVIGATOR

Wilmington, NC · On-site

$18 - $23.25/hr

MEMBER NAVIGATOR JOB SUMMARY: * Assists with access to care for CSNP members in collaboration with an RN case manager and nurse practitioner. * Obtains information for members based on the model of ...

Liberty Health

MEMBER NAVIGATOR

Wilmington, NC · On-site

$18 - $23.25/hr

MEMBER NAVIGATOR JOB SUMMARY: * Assists with access to care for CSNP members in collaboration with an RN case manager and nurse practitioner. * Obtains information for members based on the model of ...

Center for better aging

Member Navigator

Chicago, IL · On-site

$75K/yr

Member Navigator Position Category: Non-Exempt, Full-Time Reports to: Director of Member Engagement and Growth Strategy Flexible Hybrid: On-site/Hybrid Direct reports: N/A Annual Salary: $75,000 ...

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Center for Better Aging

Member Navigator

Chicago, IL · Hybrid

$75K/yr

Member Navigator Position Category: Non-Exempt, Full-Time Reports to: Director of Member Engagement and Growth Strategy Flexible Hybrid: On-site/Hybrid Direct reports: N/A Annual Salary: $75,000 ...

Center for Better Aging

Member Navigator

Chicago, IL · On-site

$75K/yr

Member Navigator Position Category: Non-Exempt, Full-Time Reports to: Director of Member Engagement and Growth Strategy Flexible Hybrid: On-site/Hybrid Direct reports: N/A Annual Salary: $75,000 ...

Moda Health

Social Health Member Navigator

Portland, OR · Remote

Reviews requests from outside entities, triages member needs, and directs to care coordination. * Manages HRSN requests to ensure members are offered and receive medically necessary services.

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Saviance

Membership Representative II

Union City, CA · On-site

Serves as an advocate to ensure members are well informed about plan benefits, provider options and how to use their new plan benefits. • Serve as the member's navigator during the onboarding ...

Sanford Health

Member Experience Navigator

Sioux Falls, SD · On-site

$19.75 - $25.75/hr

Health Navigators triage and research individual member situations to ensure they receive the best experience and care. They establish trust and provide support through outreach initiatives including ...

Sanford Health

Member Experience Navigator

Sioux Falls, SD · On-site

$19.75 - $25.75/hr

Health Navigators triage and research individual member situations to ensure they receive the best experience and care. They establish trust and provide support through outreach initiatives including ...

Community Family Advocates

Resource Navigator

Pittsburgh, PA · On-site

$18.50 - $24.25/hr

They therefore need to be excellent collaborators--imagining what another staff member needs to ... Resource Navigators also will be attuned to issues they see in the Engagement Center and other ...

Community Family Advocates

Resource Navigator

Pittsburgh, PA · On-site

$50K - $55K/yr

They therefore need to be excellent collaborators--imagining what another staff member needs to ... Resource Navigators also will be attuned to issues they see in the Engagement Center and other ...

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cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

The Lead Navigator's primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator ...

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

The Lead Navigator's primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator ...

cbi

Lead Navigator

Phoenix, AZ

$19.50 - $25.75/hr

The Lead Navigator's primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator ...

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

The Lead Navigator's primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator ...

cbi

Lead Navigator

Phoenix, AZ

$19.50 - $25.75/hr

The Lead Navigator's primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator ...

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

The Lead Navigator's primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator ...

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Member Navigator information

See salary details

$13

$22

$33

How much do member navigator jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for member navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What are Member Navigators?

Member Navigators are professionals who assist individuals in navigating complex health care or insurance systems. They help members understand their benefits, connect them to appropriate resources, and guide them through processes like enrollment, referrals, and claims. Member Navigators often work for health insurance companies, hospitals, or community organizations, and provide personalized support to ensure members receive the care and services they need. Their goal is to remove barriers and improve members' experience with the healthcare system.

What is the difference between Member Navigator vs Member Services Coordinator?

AspectMember NavigatorMember Services Coordinator
Required CredentialsHigh school diploma or equivalent; experience in customer serviceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice setting, interacting directly with members and staffOffice or call center, handling member inquiries and support
Employer & Industry UsageHealth plans, insurance companies, government programsHealth insurance providers, community health organizations
Common Search & Comparison IntentUnderstanding roles in member support and navigationCustomer service roles in health insurance

The Member Navigator and Member Services Coordinator roles both focus on assisting members within health insurance or healthcare organizations. While they share similar credentials and work environments, Member Navigators often have a more specialized role in guiding members through complex processes, whereas Member Services Coordinators handle general inquiries and support. Both positions are essential for effective member engagement and support in the healthcare industry.

What jobs pay 4000 a week without a degree?

For a Member Navigator or similar customer service roles, earning $4,000 weekly typically requires high-level experience, commissions, or bonuses, as standard salaries are lower. Jobs in sales, real estate, or certain freelance consulting can reach this income level without a degree, especially with strong skills and client networks. These roles often involve flexible schedules and self-employment components.

What qualifications do you need to be a patient navigator?

To be a patient navigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some positions may require experience in medical or social work environments.

What qualifications do I need to be a care navigator?

To be a care navigator, candidates typically need a high school diploma or equivalent, along with experience in healthcare, social services, or case management. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some roles may require relevant certifications such as Certified Care Manager or similar credentials.

What are the key skills and qualifications needed to thrive as a Member Navigator, and why are they important?

To thrive as a Member Navigator, you need a solid understanding of healthcare systems, benefit programs, and care coordination, often supported by a background in social work, public health, or a related field. Familiarity with case management software, electronic health records, and customer relationship management (CRM) tools is typically required. Outstanding communication, empathy, problem-solving, and organizational skills help build trust and effectively guide members through complex healthcare processes. These skills are crucial for ensuring members receive appropriate support and resources, leading to improved health outcomes and satisfaction.

How do Medicare navigators get paid?

Medicare navigators are typically paid through federal grants or contracts, such as those from the Centers for Medicare & Medicaid Services (CMS). Their compensation can include salaries, stipends, or hourly wages, and they often work for government agencies, non-profit organizations, or insurance companies to assist beneficiaries with enrollment and plan choices.

How does a Member Navigator typically coordinate care and support across different departments or service providers?

Member Navigators often act as a bridge between members and various healthcare or service providers, ensuring that each member receives comprehensive support. This involves regular communication with medical professionals, social workers, and administrative teams to help members access resources, schedule appointments, and resolve issues efficiently. Navigators must be proactive in following up on referrals and advocating for members’ needs, which requires strong organizational and interpersonal skills. Collaboration and adaptability are key, as each day may bring unique challenges and opportunities to make a positive impact.
More about Member Navigator jobs
What cities are hiring for Member Navigator jobs? Cities with the most Member Navigator job openings:
What states have the most Member Navigator jobs? States with the most job openings for Member Navigator jobs include:
What job categories do people searching Member Navigator jobs look for? The top searched job categories for Member Navigator jobs are:
Member Navigator jobs near you
Infographic showing various Member Navigator job openings in the United States as of June 2026, with employment types broken down into 10% As Needed, 15% Full Time, 10% Temporary, 60% Contract, and 5% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

MEMBER NAVIGATOR (Wilmington)

Liberty Health

Wilmington, NC

$17 - $22.25/hr

Part-time

Posted 4 days ago

Job description


MEMBER NAVIGATOR

There’s no place like Liberty Health

Come explore career opportunities with Liberty Health, a dynamic leader in the healthcare industry. Join us!

We are currently seeking an experienced:

MEMBER NAVIGATOR

JOB SUMMARY:

  • Assists with access to care for CSNP members in collaboration with an RN case manager and nurse practitioner.
  • Obtains information for members based on the model of care requirements.
  • Obtains information to assist with evaluation of member needs.
  • Communicate effectively with individuals across the care continuum.
  • Documents member information in the electronic medical record.
  • Reviews appointments and communicates pertinent information to the RN Case Manager(s) and nurse practitioner(s) for additional interventions.
  • Collaborate with IDT for coordination of care
  • Communicate with members and/or families obtaining and providing information regarding care and needs.
  • Strong communication skills and focus on customer needs and services.
  • Assists with any member emergency as needed.
  • Recommends and/or conducts specific areas of in-service or continuing education with patients and caregivers as appropriate.
  • Assists with compliance of quality measures for CSNP program
  • Assist with HEDIS measures and collection of data
  • Assist with collection and presentation of QA data for the CSNP program
  • Participates in ICT meetings for CSNP members
  • Assist with Medication Adherence
  • Performs other duties as assigned.

JOB REQUIREMENTS:

  • Must be a high school graduate, or equivalent
  • Must be able to demonstrate computer skills, including use of e-mail, Microsoft Office Word and Excel.
  • Must be able to demonstrate effective written communication skills, including but not limited to, writing reports and correspondence.
  • Must be able to demonstrate effective verbal communication skills, including, but not limited to, speaking effectively to members, providers, families and staff and listening to members, providers and families
  • Demonstrated ability to meet deadlines, and use time effectively and efficiently.
  • Demonstrated successful experience working in an environment of change. Effectively copes with change and uncertainty; responds and shifts gears comfortably
  • Dedicated to meeting the expectations and requirements of both external and internal customers
  • Demonstrated ability to establish and maintain effective relationships with customers, and gain their trust and respect
  • Uses logical methods to solve problems with effective solutions; looks beyond the obvious to solutions
  • Action oriented and sees challenges as opportunities.
  • Must meet company driving standards
  • Must have a valid state driver’s license and be able to drive a car
  • Must meet company's automobile liability insurance standards and provide proof of coverage
  • Must be able to independently travel to assigned locations
  • Knowledge of community resources
  • Previous experience working with behavioral health populations
  • Experience working with low income and disadvantaged populations
  • Previous work with vulnerable adults or senior population

Visit www.libertycareers.com for more information.
Background checks/drug-free workplace.
EOE.


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