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Member Navigator Jobs (NOW HIRING)

UNION COMMUNITY CARE

Treatment Navigator (61673)

PA · On-site

$19.75 - $26.75/hr

  • Medical

  • Vision

  • Life

  • PTO

Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center. JOB SUMMARY The Treatment Navigator's are responsible for delivery of excellent customer ...

UNION COMMUNITY CARE

Treatment Navigator (61673)

Lebanon, PA · On-site

$19.75 - $26.75/hr

  • Medical

  • Vision

  • Life

  • PTO

Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center. JOB SUMMARY The Treatment Navigator's are responsible for delivery of excellent customer ...

Ravenwood Health

Crisis Navigator

Ashtabula, OH

$18 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Participating with other clinical staff as a member of our interdisciplinary treatment team Crisis Navigator Education and Experience: * Bachelor's degree in psychology, social work, or related field ...

Justicelink LLC

Resource Navigator

Tulsa, OK · On-site

$18 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Resource Navigator is a key member of the JusticeLink team, providing individualized, ongoing support to people involved in the criminal legal system in Tulsa County. Resource Navigators build ...

New

Epicured

Member Retention Navigator

Glen Cove, NY · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Position Overview Epicured is hiring a Member Retention Navigator to support our member retention efforts for the New York State 1115 Waiver by proactively engaging participants enrolled in Health ...

Union Community Care

Treatment Navigator (61673)

Lebanon, PA · On-site

$20.75 - $26.50/hr

  • PTO

Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center. Qualifications The Treatment Navigator's are responsible for delivery of excellent ...

Epicured, Inc.

Member Retention Navigator

Glen Cove, NY · On-site +1

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Position Overview Epicured is hiring a Member Retention Navigator to support our member retention efforts for the New York State 1115 Waiver by proactively engaging participants enrolled in Health ...

University of Olivet

First Year Success Navigator

Olivet, MI · On-site

$19 - $25/hr

... a member of the Student Transition Team, under the supervision of the Director of Student ... The First-Year Navigators Team will implement and sustain a wide range of data-driven, forward ...

JVS Boston

Career Navigator

Boston, MA · On-site

$21.50 - $28.25/hr

WIOA Career Navigator FLSA: EXEMPT Status: Full-Time REPORTS TO: WIOA PROGRAM MANAGER POSITION ... As a public facing team member, demonstrates a professional demeanor with strong customer service ...

JVS Boston

Career Navigator

Boston, MA · On-site

$21.50 - $28.25/hr

POSITION: Career Navigator FLSA: Exempt Status: Full-Time REPORTS TO: Lead Career Navigator ... This staff member will also provide high quality facilitation of the Career Center Seminar and ...

McPherson Hospital

Patient Navigator RMA

Mcpherson, KS

$18 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Triage staff member will support providers in triaging all walk in patients. Candidates should have a strong community health/public health orientation. RMA Patient Navigator Shift Availability ...

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Member Navigator information

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$13

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$33

How much do member navigator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for member navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is a member navigator?

Member Navigators are professionals who assist individuals in navigating complex health care or insurance systems. They help members understand their benefits, connect them to appropriate resources, and guide them through processes like enrollment, referrals, and claims. Member Navigators often work for health insurance companies, hospitals, or community organizations, and provide personalized support to ensure members receive the care and services they need. Their goal is to remove barriers and improve members' experience with the healthcare system.

What is the difference between Member Navigator vs Member Services Coordinator?

AspectMember NavigatorMember Services Coordinator
Required CredentialsHigh school diploma or equivalent; experience in customer serviceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice setting, interacting directly with members and staffOffice or call center, handling member inquiries and support
Employer & Industry UsageHealth plans, insurance companies, government programsHealth insurance providers, community health organizations
Common Search & Comparison IntentUnderstanding roles in member support and navigationCustomer service roles in health insurance

The Member Navigator and Member Services Coordinator roles both focus on assisting members within health insurance or healthcare organizations. While they share similar credentials and work environments, Member Navigators often have a more specialized role in guiding members through complex processes, whereas Member Services Coordinators handle general inquiries and support. Both positions are essential for effective member engagement and support in the healthcare industry.

What are the key skills and qualifications needed to thrive as a member navigator, and why are they important?

To thrive as a Member Navigator, you need a solid understanding of healthcare systems, benefit programs, and care coordination, often supported by a background in social work, public health, or a related field. Familiarity with case management software, electronic health records, and customer relationship management (CRM) tools is typically required. Outstanding communication, empathy, problem-solving, and organizational skills help build trust and effectively guide members through complex healthcare processes. These skills are crucial for ensuring members receive appropriate support and resources, leading to improved health outcomes and satisfaction.

How does a member navigator typically coordinate care and support across different departments or service providers?

Member Navigators often act as a bridge between members and various healthcare or service providers, ensuring that each member receives comprehensive support. This involves regular communication with medical professionals, social workers, and administrative teams to help members access resources, schedule appointments, and resolve issues efficiently. Navigators must be proactive in following up on referrals and advocating for members’ needs, which requires strong organizational and interpersonal skills. Collaboration and adaptability are key, as each day may bring unique challenges and opportunities to make a positive impact.
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Member Navigator jobs near you
Infographic showing various Member Navigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.