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Member Navigator Jobs (NOW HIRING)

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

The Lead Navigator's primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator ...

cbi

Lead Navigator

Phoenix, AZ

$19.50 - $25.75/hr

The Lead Navigator's primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator ...

Umpqua Health

Care Navigator

Roseburg, OR · On-site

$54K - $62K/yr

CARE NAVIGATOR ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua Health At Umpqua Health, w ... Through member engagement, education, coordination, and barrier reduction, this role supports ...

cbi

Lead Navigator

Phoenix, AZ · On-site

$19.50 - $25.75/hr

The Lead Navigator's primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator ...

Umpqua Health

Care Navigator

Roseburg, OR · On-site

$54K - $62K/yr

CARE NAVIGATOR ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua Health At Umpqua Health, w ... Through member engagement, education, coordination, and barrier reduction, this role supports ...

Apply Early

Umpqua Health

Care Navigator

Roseburg, OR · On-site

$20.25 - $26/hr

CARE NAVIGATOR ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua Health At Umpqua Health, w ... Through member engagement, education, coordination, and barrier reduction, this role supports ...

The GEO Group

COMMUNITY NAVIGATOR

Concord, CA

$28.50/hr

Responsibilities Summary The Community Navigator is responsible for developing and maintaining a ... member of a multi-disciplinary team, and assess ongoing participant needs. * Ability to work with ...

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The GEO Group

COMMUNITY NAVIGATOR

Fresno, CA · On-site

$27.81/hr

The Community Navigator is responsible for developing and maintaining a network of region wide ... member of a multi-disciplinary team, and assess ongoing participant needs. * Ability to work with ...

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The GEO Group

COMMUNITY NAVIGATOR

Fresno, CA · On-site

$27.81/hr

The Community Navigator is responsible for developing and maintaining a network of region wide ... member of a multi-disciplinary team, and assess ongoing participant needs. * Ability to work with ...

Apply Early

The GEO Group

COMMUNITY NAVIGATOR

Concord, CA · On-site

$28.50/hr

Responsibilities Summary The Community Navigator is responsible for developing and maintaining a ... member of a multi-disciplinary team, and assess ongoing participant needs. * Ability to work with ...

Apply Early

Multi-Assistance Center at Morgan's

Navigator

San Antonio, TX · On-site

$17.75 - $23.50/hr

The Navigator serves as the primary liaison for individuals of all ages with special needs ... Family member of an individual with special health care needs with successful and extensive ...

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Morgan's Multi-Assistance Center

Navigator

San Antonio, TX · On-site

$17.75 - $23.50/hr

The Navigator serves as the primary liaison for individuals of all ages with special needs ... Family member of an individual with special health care needs with successful and extensive ...

AbsoluteCARE Inc

Patient Navigator

Philadelphia, PA · On-site

$20.25 - $27.50/hr

The SNN operates using a status-neutral, stigma-free approach, meeting each member exactly where ... The Patient Navigator will be the in-market point of contact for all external partners to ...

UNION COMMUNITY CARE

Treatment Navigator (61673)

Lebanon, PA · On-site

$19.75 - $26.75/hr

Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center. JOB SUMMARY The Treatment Navigator's are responsible for delivery of excellent customer ...

JVS Boston

Career Navigator

Boston, MA · On-site

$21.50 - $28.25/hr

WIOA Career Navigator FLSA: EXEMPT Status: Full-Time REPORTS TO: WIOA PROGRAM MANAGER POSITION ... As a public facing team member, demonstrates a professional demeanor with strong customer service ...

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UNION COMMUNITY CARE

Treatment Navigator (61673)

Lebanon, PA

$19.75 - $26.75/hr

Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center. JOB SUMMARY The Treatment Navigator's are responsible for delivery of excellent customer ...

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All JobsMember Navigator Jobs

Member Navigator information

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How much do member navigator jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for member navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What are Member Navigators?

Member Navigators are professionals who assist individuals in navigating complex health care or insurance systems. They help members understand their benefits, connect them to appropriate resources, and guide them through processes like enrollment, referrals, and claims. Member Navigators often work for health insurance companies, hospitals, or community organizations, and provide personalized support to ensure members receive the care and services they need. Their goal is to remove barriers and improve members' experience with the healthcare system.

What is the difference between Member Navigator vs Member Services Coordinator?

AspectMember NavigatorMember Services Coordinator
Required CredentialsHigh school diploma or equivalent; experience in customer serviceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice setting, interacting directly with members and staffOffice or call center, handling member inquiries and support
Employer & Industry UsageHealth plans, insurance companies, government programsHealth insurance providers, community health organizations
Common Search & Comparison IntentUnderstanding roles in member support and navigationCustomer service roles in health insurance

The Member Navigator and Member Services Coordinator roles both focus on assisting members within health insurance or healthcare organizations. While they share similar credentials and work environments, Member Navigators often have a more specialized role in guiding members through complex processes, whereas Member Services Coordinators handle general inquiries and support. Both positions are essential for effective member engagement and support in the healthcare industry.

What jobs pay 4000 a week without a degree?

For a Member Navigator or similar customer service roles, earning $4,000 weekly typically requires high-level experience, commissions, or bonuses, as standard salaries are lower. Jobs in sales, real estate, or certain freelance consulting can reach this income level without a degree, especially with strong skills and client networks. These roles often involve flexible schedules and self-employment components.

What qualifications do you need to be a patient navigator?

To be a patient navigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some positions may require experience in medical or social work environments.

What qualifications do I need to be a care navigator?

To be a care navigator, candidates typically need a high school diploma or equivalent, along with experience in healthcare, social services, or case management. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some roles may require relevant certifications such as Certified Care Manager or similar credentials.

What are the key skills and qualifications needed to thrive as a Member Navigator, and why are they important?

To thrive as a Member Navigator, you need a solid understanding of healthcare systems, benefit programs, and care coordination, often supported by a background in social work, public health, or a related field. Familiarity with case management software, electronic health records, and customer relationship management (CRM) tools is typically required. Outstanding communication, empathy, problem-solving, and organizational skills help build trust and effectively guide members through complex healthcare processes. These skills are crucial for ensuring members receive appropriate support and resources, leading to improved health outcomes and satisfaction.

How do Medicare navigators get paid?

Medicare navigators are typically paid through federal grants or contracts, such as those from the Centers for Medicare & Medicaid Services (CMS). Their compensation can include salaries, stipends, or hourly wages, and they often work for government agencies, non-profit organizations, or insurance companies to assist beneficiaries with enrollment and plan choices.

How does a Member Navigator typically coordinate care and support across different departments or service providers?

Member Navigators often act as a bridge between members and various healthcare or service providers, ensuring that each member receives comprehensive support. This involves regular communication with medical professionals, social workers, and administrative teams to help members access resources, schedule appointments, and resolve issues efficiently. Navigators must be proactive in following up on referrals and advocating for members’ needs, which requires strong organizational and interpersonal skills. Collaboration and adaptability are key, as each day may bring unique challenges and opportunities to make a positive impact.
More about Member Navigator jobs
What cities are hiring for Member Navigator jobs? Cities with the most Member Navigator job openings:
What states have the most Member Navigator jobs? States with the most job openings for Member Navigator jobs include:
What job categories do people searching Member Navigator jobs look for? The top searched job categories for Member Navigator jobs are:
Member Navigator jobs near you
Infographic showing various Member Navigator job openings in the United States as of June 2026, with employment types broken down into 10% As Needed, 15% Full Time, 10% Temporary, 60% Contract, and 5% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.
Lead Navigator

Lead Navigator

cbi

Phoenix, AZ • On-site

$19.50 - $25.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Lead Navigator

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of both behavioral health and mental health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.


Job Summary

A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year) and has at least 90 days experience as a Navigator or Peer Support Specialist. The Lead Navigator’s primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator serves as the bridge for the patient, in coordinating and monitoring RBHA and Non-RBHA community-based services and facilitates delivery of these services by supporting the individual. The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities, and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services to the individual. The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements. The Lead Navigator has mastered the following processes: coordinated entry, housing referral, leasing up, wrap around services, and discharge. The Lead Navigator works as part of a multi-disciplinary team including specialty positions through the CBI continuum, such as, Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads. The Lead Navigator serves as a nexus, coordinating care with community providers and stakeholders.



Skills/Requirements

  • Highschool diploma or GED is required.  Associate degree (or higher) in a field related to behavioral health is preferred but not required of this position.
  • recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year)
  • 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
  • Or equivalent combination of education and experience.
  • Current AZ Driver's License
  • Clear 39-month Motor Vehicle Record
  • Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures
  • Arizona Fingerprint Clearance card, site specific 

CBI Offers an excellent benefits package!

  • Generous PTO accrual (5 weeks!),
  • Medical, Dental, Vision, Disability, Life, Supplemental plans
  • Hospital indemnity/ Critical Illness,
  • Pet Insurance,
  •  Dependent Care Savings, Health Care Savings,
  • 401K with employer match - 100% vested upon enrollment,
  • Wellness programs,
  • Tuition Reimbursement and Scholarship Programs, incentives, and more!
  • Very Competitive pay rates

CBI is growing and expanding our services!

  • We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
  • *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

  • We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
  • We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities.

Our locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

 

 

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

Apply