Assistant Grille Manager

**Temporary Position with the potential of Full Time**

Oversee daily food and beverage service in the Club restaurant operations. Assure all Food and Beverage operations and Member services are coordinated to exceed Member expectations, while ensuring the standards of service and safety guidelines are met.

The benchmarks for a successful Assistant Grille Manager are: The maintenance of all quality standards for service, cleanliness, and safety. Training and guiding employee relations and staff development. Assisting in the development, and training of all service personnel, to maintain a high level of service.

Directly Supervises all front of house food staff.

Day to Day:

• Responsible for the service of food and beverage to the Members and Guests as scheduled, adhering to the Food & Beverage steps of service.
• Directly or indirectly supervise, as directed, service staff to ensure consistent service and execution of Member/Guest experience.
• Responsible for possessing clear knowledge of all various liquors, beer and wines available by the Club.
• Accurately execute Member/Guest orders and requests in a timely fashion.
• Ensure that room is bussed and cleaned. Keeping the room looking clean and presentable at all times.
• Start opening procedures for breakfast, lunch or dinner (depending on shift). Including completing closing procedures as applicable.
• As applicable, attend, and/or participate in all staff meetings, as well as participate in daily pre-meals, service training and special training sessions when requested.
• As directed, assist in the implementation of various training programs to the service personnel in order to maintain a well-trained staff to drive Member satisfaction and retention.
• Responsible for seeing that daily assignments and side work is completed in their respective areas (i.e. orderly/organized work areas, consistently sanitary work areas, refill/stock containers and supplies, etc.).
• Assist in following the steps of service set by the F&B Department
• Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recovery to resolve any complaints as soon as possible.

Job Type: Full-time

Salary: $25.00 per hour

Restaurant type:

• Casual dining restaurant
• Fine dining restaurant

Shift:

• 8 hour shift

Weekly day range:

• Weekends as needed

Work Location: In person