Director of Employee Relations

It is the primary responsibility of the Director of Employee Relations to coordinate and direct the Employee Relations programs and functions while maintaining a positive work environment. The Director maintains accountabilities for all facets of labor management, employee relations, policy interpretation and grievance administration. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

Specific Job Functions:

• Create and maintain a work environment that promotes teamwork, performance, feedback, recognition, mutual respect, and employee satisfaction.
• Ensure departmental practices are compliant with company policies, legal requirements, and collective bargaining agreements.
• Effectively develop, mentor, and manage supervisory staff and hourly employees to ensure all departmental standards and goals are understood and met.
• Manage assigned labor and employee relations functions to ensure they are consistent with the strategic plan and vision for the department, the division, and the property.
• Provide input in the research, development, evaluation, and implementation of new products, services, technology, and processes to ensure the property’s competitive position within the dynamic hospitality and gaming environment.
• Manage the delivery and measurement of service within Employee Relations consistent with the company’s core service standards and brand attributes.
• Develop and write policies and procedures and provide guidance to management on the interpretation of policies as well as local, state, and federal laws.
• Ensure the company complies with union contracts, local, state, and federal laws.
• Provide information to support grievances, prepare for board of adjustments and arbitrations.
• Oversee the execution of the board of adjustments and arbitrations process.
• Manage and provide direction to employees in areas of investigations, disciplinary actions, suspension pending investigations, Family Medical Leave Act (FMLA), Americans with Disability Act (ADA), and Workers' Compensation.
• Oversee the property’s Workers’ Compensation process.
• Participate in due process meetings, investigations, and suspension pending investigations.
• Review summaries and prepare support documentation for separation files.
• Provide property training on Employee Relations and Labor Management topics.
• Property Unemployment administrator.
• Performs all duties as deemed necessary for the success of the department.

Qualifications

• Bachelor’s degree in Human Resources, Business or related field preferred.
• Five to seven years’ experience in a similar capacity required.
• At least two years’ experience running successful Human Resources teams.
• Utilize superior, effective, and consistent communication and interpersonal skills.
• Ability to interact with all levels of management and employees in a consulting and counseling capacity.
• Knowledge of all federal, state, and local regulations and compliance requirements.
• Expert knowledge of common HRIS systems.
• Excellent computer skills including Microsoft Office Word, Excel, and Outlook a must.
• Excellent organizational skills and attention to detail required.
• The ability to demonstrate independence in work related projects necessary.
• Must have excellent customer service skills.
• Professional appearance and demeanor a must.