Operator
Birch Gold Group
Burbank, CA
Operator
Birch Gold Group
Burbank, CA
- Vision , Medical , Dental , Paid Time Off , Retirement
- Full-Time
Job Description
Company Info
Job Description
Description
Key Responsibilities
Skills Knowledge and Expertise
Benefits
The Operator will primarily answer phones in a pleasant and professional manner and provide information and assistance to other departments as needed. In addition to administrative duties including implementing administrative systems, procedures, and policies, and monitoring administrative projects.
Key Responsibilities
- Answer multi-line telephone system, determine caller’s needs and route to appropriate department/person
- Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information
- Work independently and within a team on special nonrecurring projects
- Type and design general correspondences such as memos
- Assist with other related clerical duties as needed
- Data entry into CRM system
- Provide leads for sales representatives
- Assist with other related clerical duties as needed
Skills Knowledge and Expertise
Communications - Exhibit good listening and comprehension. Express ideas and thoughts in written form. Express ideas and thoughts verbally. Keep others adequately informed. Select and use appropriate communication methods.
Dependability - Commit to doing the best job possible. Follow instruction. Keep commitments. Meet attendance and punctuality guidelines. Respond to requests for service and assistance. Take responsibility for own actions.
Planning & Organization - Integrate changes smoothly. Plan for additional resources. Prioritize and plan work activities. Set goals and objectives. Use time efficiently. Work in an organized manner.
Planning & Organization - Integrate changes smoothly. Plan for additional resources. Prioritize and plan work activities. Set goals and objectives. Use time efficiently. Work in an organized manner.
Quality - Foster quality focus in others. Improve processes. Measure key outcomes. Set clear quality requirements. Solicit and apply customer feedback.
Use of Technology - Adapt to new technologies. Demonstrate required skills. Keep technical skills up to date. Troubleshoot technological problems. Use technology to increase productivity.
Work Environment - The working conditions of this position include working in a remote fashion and autonomous environment. The environment must be free of distractions and provide a space to conduct business in a confidential manner. Able to work autonomously as well as collaboratively with team in a remote environment.
Work Environment - The working conditions of this position include working in a remote fashion and autonomous environment. The environment must be free of distractions and provide a space to conduct business in a confidential manner. Able to work autonomously as well as collaboratively with team in a remote environment.
Benefits
Medical, Dental, Vision, 401k
Vacation: 2 weeks paid annually, up to 3
Paid Holidays
Annualized Performance Bonus
Work From Anywhere
Paid Holidays
Annualized Performance Bonus
Work From Anywhere
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