Automotive Technical Writer

Client is an on-demand, autonomous ride-hailing company hire a Technical Writer to author and maintain BaseOps technical documentation to support technicians/engineers with managing our autonomous vehicle fleet.

In this role, you will work cross-functionally to define and obtain the necessary information for the successful delivery of the required service documentation.

The ideal candidate has 5+ years experience as an Automotive Repair or Diagnostic Technician as well as 2+ years experience with technical documentation in the automotive field, including proficiency with topic-based writing concepts and markup language.

As a Technical Writer, you will:

• Create and update technical documentation associated with the following:
• Service remove/replace and vehicle maintenance procedures.
• Diagnostics/troubleshooting and wiring harness information
• Software programming and post-repair bring-up.
• Fleet upgrade and rework procedures.
• Technical service bulletins, first responder documentation and vehicle owner's manual

Requirements

• 3+ years hands-on experience as an Automotive Repair or Diagnostic Technician
• 2+ years experience with technical documentation in the automotive field (e.g. documenting automotive engineering processes and procedures related to vehicle maintenance, diagnostics, troubleshooting, programming, etc.)
• Experience with topic-based writing concepts and markup language (e.g. HTML, XML or DITA XML)
• Proficiency with Google suite and Microsoft Office suite
• Strong written/verbal communication skills and cross-functional teamwork skills
• Exhibit high attention to detail and safety acumen
• Ability to multi-task and manage workload to achieve project deliverable deadlines
• Self-starter and ability to approach the role with a can-do, team player attitude

Bonus Qualifications:

• Bachelor's degree with a focus in Automotive Technology or Technical Writing
• 5+ years experience as an Automotive Repair or Diagnostic Technician
• 2+ years experience as a Technical Writer in the automotive field
• Automotive OEM service manual authoring experience
• Experience with any of these software programs: Oxygen XML (DITA), JIRA, Github, Confluence, Adobe Creative Suite or CATIA 3DX

Benefits

• Pre-tax commuter benefits
• Employer Subsidized healthcare benefits
• Flexible Spending Account for healthcare-related costs
• Employer covers all costs for short and long term disability and life insurance
• 401k package