Inside Sales Representative

Starting pay: $18-$20 hour

An Inside Sales Representative job in Gratz, PA, is available at MI Windows and Doors. You should have two years of experience in a customer service enterprise setting. You will be responsible for providing superior customer service and support to MI Dealers, acting as the primary contact for assigned territory orders and inquiries. This position acts as a business liaison for the window distribution channel. The hourly compensation is between $18.00 to $20.00 per hour, depending on experience.

MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands is one of the largest suppliers of precision-built and energy-efficient windows and doors, with more than ten manufacturing facilities throughout the United States servicing thousands of dealers. More than the name of a parent company, MITER Brands establishes a way of doing business. With optimized manufacturing, valued relationships, and dedicated team members coast to coast, MITER Brands instills confidence and drives quality customer experiences with an owner-operated, family-first approach.

Why work at Miter Brands?

Inside Sales Representative job responsibilities Include:

• Responsible to work directly with customers from assigned accounts to provide information and take orders to meet customer’s needs.
• Answers telephone responds correctly to customer questions, and processes orders in a timely manner.
• Serves as liaison between internal and external customers (including sales, plant management & engineering) as needed to resolve any issues related to orders.
• Expedites the processing of special orders to satisfy customer deadlines.
• Collects and distributes new information about updated products, markets, procedures and/or management processes.
• Remain flexible, open, and positive when faced with challenging needs and customer demands.
• Performs clerical work including any additional administrative duties as assigned.

Qualifications:

• Minimum H.S. diploma or equivalent
• Ability to communicate concisely in a written or verbal manner and to present a valid argument and support conclusions based on that argument
• Ability to manage multiple tasks within tight timetables
• 2 - 3 years previous experience in customer service preferred
• Proficient in MS office (Word, Outlook, Excel)
• Must be detailed oriented

MITER is growing with a track record of strong financial performance, which creates opportunities for team members. A great opportunity to learn our business and show what you can do to build a great team and organization.

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents.  We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life.  Our medical plans include Health Savings Account (HSA) option to help you save on healthcare costs. Below is a list of benefits you will enjoy while working with our company.

• Medical plans HSA options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO), including Vacation, Personal, and eight paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Tuition Reimbursement
• Yearly Wellness Clinic

MITER Brands is an equal-opportunity employer. MI Windows and Doors does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.