Sales Coordinator

JOB TITLE: Sales Coordinator

DEPARTMENT: Sales Department

SUPERVISOR: Director of Sales

PURPOSE OF POSITION:

Assists Area Director of Sales in all facets of the sales/marketing/service process by typing, copying, faxing, mailing, distributing and filing related correspondence as well as answering and responding appropriately to incoming telephone calls.

ESSENTIAL FUNCTIONS:

1. 50% Enters data to produce contracts, correspondence, forms, memorandums, sales software and property management system updates, and other documents.

1. 25% Answers telephone and responds to caller inquiries. Exercises decision-making skills to direct callers based on requests. Accurately records and distributes messages. Communicates with other hotel associates to relay pertinent sales related information.

1. 15% Organizes, files, distributes, emails, faxes, and other essential functions necessary in the daily department operation.

1. 5% Act's as liaison between Area Director of Sales and clients in Area Director of Sales absence.

1. 5% Performs supportive functions as needed.

1. Knowledgeable of brand standards, service standards, guest expectations.

MANDITORY JOB REQUIREMENTS:

1. Good communication skills, both written and oral.
2. Excellent organizational skill, multitasking skill.
3. Working knowledge of Microsoft Office.
4. Ability to input data into computer at a minimum rate of 40 w.p.m.
5. Basic secretarial knowledge such as business letters, formats, and telephone etiquette.
6. Perform other duties as assigned.

ACCOUNTABILITY:

1. Error-proof correspondence.
2. Work completed in a timely fashion.

EXPERIENCE OR TRAINING REQUIRED:

Any combination of education and experience that provides the required knowledge, typing, and communication skills and abilities. High school diploma required. Bilingual English/Spanish preferred but not required.

MARGINAL JOB FUNCTIONS:

1. Ability to assist in other departments when necessary.

NON-MANDATORY JOB REQUIRMENTS:

1. Driver's license

1. Average hours per week: 40

1. Tools and equipment used in this position:

Occasionally

Frequently

Continuously

Computer

XX

Telephone

XX

Fax

xx

1. Percentage of time during the normal work day the employee is required to:

Sit:

90%

Twist:

Stand:

Crawl:

Walk:

10%

Kneel:

Lift:

Drive:

Squat:

Climb:

Bend:

Reach:

1. Maximum consecutive time during the normal workday for each activity:

Sit:

80%

Twist:

Stand:

Crawl:

Walk:

20%

Kneel:

Lift:

Drive:

Squat:

Climb:

Bend:

Reach:

1. The weight required to be lifted each normal workday. (Occasionally 1-33%,

Frequently 34-66%, Continuously 67-100%)

Weight

Not Required

Occasionally

Frequently

Continuously

Up to 10 lbs.

X

Up to 20 lbs.

X

Up to 35 lbs.

X

Up to 50 lbs.

X

Up to 75 lbs.

X

Up to 100 lbs.

X

Over 100 lbs.

X

Lifting and carrying requirements:

1. Repetitive use of hands:

Simple grasping:

x

Normal weight:

x

Frequency:

occasionally

Pushing and pulling:

x

Normal weight:

x

Frequency:

occasionally

Fine manipulation:

1. Sensory requirements (speech, vision, smell, touch, hearing):

Speech, vision, hearing

1. Environmental factors of each normal workday:

Time spent:

Inside:

100%

Outside:

Atmosphere:

Fumes:

Odors:

Dust:

Gas:

Special Hazards:

Mechanical:

Electrical:

Chemical:

Other:

Temperature:

Humidity: