Transaction Coordinator

The Roberts Williams Team is currently looking for a Transaction Coordinator to join their team. The right candidate is a highly organized, detail-oriented self-starter who is quick and efficient on a computer and has superb customer service skills to make customers feel at ease. If you thrive behind the scenes, ensuring every detail is perfect, and enjoy a fast-paced, growth-minded work environment, continue reading!

The role will comprise two parts: listing management and closing coordination. You will also be working alongside another Transaction Coordinator wearing the same two hats; this will enable you to share workloads and learn from and support one another.

As listing manager, you will be instrumental in preparing real estate listings, managing paperwork, coordinating vendors, and ensuring legal compliance. From gathering data to coordinating photographers and staging, you'll be the driving force behind our pre-listing process. Once listings are on the market, you will ensure a seamless experience for our sellers by managing showing requests and collecting feedback.

As closing coordinator, you will manage real estate transactions from pending to closing. You’ll work to ensure offers and counteroffers are approved, coordinate home inspections and appraisals, schedule inspection repairs, track deadlines, and keep all parties informed during the contract-to-closing period.

Applicants should enjoy helping people and continually learning how to streamline our processes. They will relish the opportunity to take on greater responsibilities and will be eager to demonstrate their ability to push the team closer to achieving its goals, as well as being deeply committed to the team achieving greater levels of success. As you succeed in the role, you may have opportunities to grow and increase your responsibility and income.

Compensation:

• Salary Base: $41,000-$49,000 (depending upon experience)
• Bonus Potential
• Paid Time Off (after a 90-day probationary period)

$41,000 - $49,000

Essential Duties & Responsibilities:

• Coordinate pre-listing activities and prepare marketing materials
• Coordinate photographers, stagers, contractors, and other vendors
• Attend listing consultations and photoshoots as needed
• Collect feedback from showings and communicate to the listing agent or seller
• Supervise all administrative duties for home buyer and seller transactions from contract to close
• Track transaction activities and submit documentation to the office broker for file compliance
• Communicate and follow up with our sales staff, title/escrow, lenders, appraisers, contractors, and others to ensure a timely closing for each customer
• Review purchase & sale agreements and other real estate forms for correct signatures and dates, obtain approval, and send to the appropriate parties
• Aid real estate agents, customers, lenders, and title companies with paperwork and ensure the completion of all contractual obligations
• Ensure inspections and appraisals are scheduled, track and report completion of necessary repairs
• Deliver weekly updates to customers, lenders, agents, and any other pertinent parties during the transaction
• Inform lead agents regarding any problems or issues that need to be handled
• Enter customer information into the customer database system and ensure information is up to date, including updating mailing addresses after closing
• Maintain organized files and elevated the team office organization and logistics
• Implement special projects from team leaders as needed
• Ensure unity of brand, messaging, and style across all communication mediums
• Always have a good attitude and foster customer loyalty through exceptional customer interactions

Management Responsibilities:

• Manage yourself and your schedule. Find ways to improve the team’s systems.
• Create & maintain the manual on “How to be a Transaction Coordinator.” This may lead to future leadership opportunities.

• Team player with a positive attitude and strong work ethic
• Excellent communication and interpersonal skills
• Highly organized with the ability to manage multiple transactions and prioritize daily workload
• Computer proficiency – experience with Google Sheets and Airtable is a plus!
• Detail-oriented with a focus on accuracy and timeliness – must be thorough and LOVE checklists!
• Strong problem-solving skills and a proactive, growth/learner mindset
• Service-based attitude with the ability to handle strong personalities
• Willingness to earn a Florida real estate license if needed (will come with a raise)
• Must have a CAN and WILL DO attitude. This person will be willing to help out wherever needed to help the team succeed

The Roberts Williams Team is an ambitious group of top-producing real estate sales professionals focused on The Villages® community and surrounding areas. Led by Matt Roberts, Guy Wiliams Jr, and Debbie Roberts, we have been the top-selling REALTOR® team in The Villages® community since 2020. The team’s Mission is “to provide service so great, customers can’t help but tell everyone they know about us.” To that end, we are looking for like-minded support staff to help streamline our processes and ensure the best possible experience for our customers.

The right candidate will exhibit our Core Values of “Excellence, Integrity, Friendliness, and Fun.” They will be the kind of people who enjoy a challenging and fast-paced work environment where each member holds themselves and each other to a high standard. We work hard, actively seek constructive feedback, and care deeply about one another. And when we meet our goals, we celebrate together.