Business Analyst

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years.

We're looking for talented business analysts to join our cross-functional implementation teams. Our exceptional team has led to our company's incredible growth in all of the industries we service. A business analyst is critical to linking our client's business objectives with the technical capabilities of the implementation team. We need someone who is a team player with solid knowledge of Scrum and Agile, who can create a development-ready product backlog and who can help out wherever necessary in order to hit project deadlines.

Responsibilities:

• Support the development of custom web solutions by owning the product backlog, ensuring all user stories are fully elaborated, prioritized and estimated
• Research, gather, analyze, document, develop and validate functional requirements for web solutions with project stakeholders
• Translate user requirements into system requirements, process flows, wireframes, mockups, etc.
• Understand how system capabilities can be used to meet our client's business objectives
• Facilitate requirement review and approval with stakeholders
• Act as a liaison between business experts and development teams
• Understand the needs of multiple stakeholders
• Understand current and desired state business processes
• Analytical thinking and project issue resolution
• Build structured approaches for decision making

Requirements:

• Ecommerce and PIM experience is a plus
• Strong organizational skills
• Strong spoken and written communication skills
• Experience with software development projects
• Must thrive in a team environment
• Desire to learn new technologies
• Bachelor's degree in Computer Science or related field
• Ability to clearly document, test, and validate requirements
• Able to manage own workload, take initiative, and assume responsibility for tasks
• Ability to multi-task and work on multiple projects
• Ability to meet internal and client deadlines
• Experience with user interface designs and mockups
• A range of previous experience as a business analyst in a client facing position
• Experience working with government clients is a plus
• Experience working in an Agile environment and with Agile User Stories
• Preferred experience with JIRA, Smartsheet, or other project management software
• Experience with CMS or ecommerce platforms like Sitefinity, Sitecore, WordPress, Kentico and BigCommerce is a plus

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. We offer a generous compensation and benefits package.