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Web Support Jobs (NOW HIRING)

INT Technologies

Web Support Technician

Colorado Springs, CO · On-site

$21.25 - $29/hr

The Web Support Technician fields all web support calls, documents all issues, and reviews all websites for accuracy and functionality. This involves researching, analyzing, resolving, and responding ...

InterSources

Web Support Associate

New Hudson, MI

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities: * Processing health care provider requests for access to Provider Secured Services at client site * Working independently with minimum ...

Youthvillages

Supports digital campaigns, including recruitment, fundraising, and awareness efforts through web updates and optimization * Maintains site structure, navigation, page hierarchy, and redirects to ...

Qualis LLC

Web Development Technician

NE · On-site

The Web Development Technician shall support development, maintenance, and updating of web content, web applications, and database-driven systems using current web technologies and development tools.

Youth Villages, Inc

Web Manager

Memphis, TN

Supports digital campaigns, including recruitment, fundraising, and awareness efforts through web updates and optimization * Maintains site structure, navigation, page hierarchy, and redirects to ...

nLogic

n Logic is hiring for a Senior Webmaster / Web Developer to support web development and content management for Army programs at Fort Lee, VA.. This position is contingent upon contract award. This ...

Uasys

Web Experience Manager

Fayetteville, AR · On-site

Communication & Web Support Department's Website: Summary of Job Duties: The Web Experience Manager serves as the primary webmaster and digital experience lead for the Graduate School and ...

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How much do web support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for web support in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What are Web Support specialists?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a Web Support professional, and why are they important?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

What are some common challenges faced by Web Support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.
More about Web Support jobs
What cities are hiring for Web Support jobs? Cities with the most Web Support job openings:
What states have the most Web Support jobs? States with the most job openings for Web Support jobs include:
What job categories do people searching Web Support jobs look for? The top searched job categories for Web Support jobs are:
Web Support jobs near you
Infographic showing various Web Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $44,313 per year, or $21.3 per hour.
Web Support Technician

Web Support Technician

INT Technologies

Colorado Springs, CO

$21.25 - $29/hr

Contractor

Posted 3 days ago

Job description

Company Description

The premier Colorado Springs automotive dealer group.

Job Description

The Web Support Technician fields all web support calls, documents all issues, and reviews all websites for accuracy and functionality. This involves researching, analyzing, resolving, and responding to intermediate-to-complex problems via telephone, e-mail, and callbacks. This position has frequent contact with end-users and Managers from all internal Departments; also may have contact with third-party software, network and hardware vendors, resellers, or distributors.
Essential Duties and Responsibilities: Initial point of contact for all web and CRM related support phone calls into IT department.
Log workorder's and ensure timely follow-up of projects before and after completion.
Actively review all Phil Long websites for functionality and accuracy.
o Ensure Inventory Specials are posted and accurate.
o Monitor inventory pictures and pricing accuracy.
o Ensure all links are functional and routed properly.
o Ensure all advertising is compliant and current.
o Test lead forms and phone numbers including 3rd Party sources
o Ensure sites render and function properly on all web enabled devices (e.g. iPhone, Android, Tablets, PC, Mac)
Work with 3rd party hosting and application providers to install, remove, and troubleshoot web related products.
Proactively test all lead providers, including phone, for all Phil Long and partner sites (e.g. Autotrader.com, Cars.com).
Ensure leads are received and processed within the CRM, and manage auto-response emails and templates. Additional Responsibilities:
Provide administrative support to CTO, IT Director, and staff.
Proactively research most effective and professional web methods and designs with regard to dealership and affiliate sites.
Assist IT Support Desk.  respond to common inquiries or complaints from customers, management and partners.

Qualifications

Qualifications include:

2-year degree in computer related field preferred.
Needs 2 years customer support experience in IT help desk environment.
Understanding of Automobile Dealership operations and procedures a plus
Strong listening skills with ability to empathize, focusing on customer service; exceptional oral and written communication skills with all levels of customer, peers and managers via documentation, telephone and email.
Ability to respond to common inquiries or complaints from customers, management and partners.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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