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Web Support Jobs in Washington (NOW HIRING)

Web Partners

Web Developer

Columbia, MD · On-site

... support (we support IE9) Advanced knowledge of Javascript and jQuery Experience with AJAX ... Web Partners, LLC and its affiliates are Equal Opportunity/Affirmative Action employers. All ...

Web Partners

Web Developer

Columbia, MD · On-site

Cross-browser support (we support IE9) * Advanced knowledge of Javascript and jQuery * Experience ... Web Partners, LLC and its affiliates are Equal Opportunity/Affirmative Action employers. All ...

BLN24

Web Designer (Web/Digital)

Mclean, VA · On-site

The Web Designer supports the design, development, and optimization of digital content and user interfaces for federal websites and campaign platforms. This role applies established design principles ...

Meridian Systematics

Web Developer

Springfield, VA · On-site

$135K - $150K/yr

The Web Analytics Developer provides mission-critical support to the organization's enterprise web analytics program within a secure Intelligence Community environment. The incumbent partners with ...

Meridian Systematics

Web Developer

Springfield, VA · On-site

$135K - $150K/yr

The Web Analytics Developer provides mission-critical support to the organization's enterprise web analytics program within a secure Intelligence Community environment. The incumbent partners with ...

BLN24

Web Designer (Web/Digital)

Mclean, VA · On-site

The Web Designer supports the design, development, and optimization of digital content and user interfaces for federal websites and campaign platforms. This role applies established design principles ...

Electrosoft

Web Designer

Arlington, VA

Support the design, maintenance, and enhancement of ColdFusion-based web applications and supporting components. * Develop and maintain web content, landing pages, and user experiences within IPG ...

New

Electrosoft

Web Designer

Arlington, VA · On-site

Support the design, maintenance, and enhancement of ColdFusion-based web applications and supporting components. * Develop and maintain web content, landing pages, and user experiences within IPG ...

New

Quevera LLC

Web Developer

Annapolis Junction, MD · On-site

$118K - $147K/yr

Quevera is seeking a Web Developer I to support mission-critical programs in Annapolis Junction, Maryland . This position requires a TS/SCI clearance with polygraph and supports the design ...

Meridian Systematics

Web Developer

Springfield, VA · On-site

$135K - $150K/yr

The Web Analytics Developer provides mission-critical support to the organization's enterprise web analytics program within a secure Intelligence Community environment. The incumbent partners with ...

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All JobsWeb Support JobsWeb Support Jobs in Washington

Web Support information

See Washington salary details

$13

$24

$38

How much do web support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for web support in Washington is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $27.79 per hour, depending on experience, location, and employer.

What is a web support professional?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a web support professional?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

What are some common challenges faced by web support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.
What are popular job titles related to Web Support jobs in Washington? For Web Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Web Support jobs in Washington look for? The top searched job categories for Web Support jobs in Washington are:
What cities in Washington are hiring for Web Support jobs? Cities in Washington with the most Web Support job openings:
Web Support jobs near you
Infographic showing various Web Support job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,189 per year, or $24.1 per hour.

Web Designer/Technical Writer - DOJ ATR - Remote

ITC Federal, Inc.

Washington, DC • On-site, Remote

$150K - $158K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Overview
JOB TITLE: Web Designer & Technical Writer
GOVERNMENT AGENCY: DOJ ATR (Antitrust Division)
POSITION INFORMATION: Full-Time Position; Government contractor supporting DOJ ATR
LOCATION: Fully remote
POSITION TIMING: Position requires DOJ clearance; candidate can start once complete (4-6 weeks)
BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending Account (FSA), 11 Paid Federal Holidays, PTO, education reimbursement
ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
POSITION OVERVIEW:
We are seeking a versatile Web Designer & Technical Writer who combines strong visual design skills with the ability to write, edit, and review technical content. This role will support digital communications by improving clarity, usability, and visual quality across announcements, websites, and other digital assets.
The ideal candidate is detail-oriented, comfortable working across design and content, and able to translate complex information into clear, accessible, and engaging materials.
Responsibilities
RESPONSIBILITIES:
Web Designer Responsibilities:
  • Design, re-design, code, test, implement, and maintain new web pages and sections of agency Internet and intranet websites.
  • Create prototypes (including graphic design, navigation, and layout options) of new web pages and site areas.
  • Collaborate with content providers (including attorneys, economists, senior management, administrative, and IT support staff) and key web team members on project goals, audiences, schedules, and other aspects of project planning and deliverables.
  • Establish layout, design, formatting and style guidelines for websites.
  • Review and track web metrics and analytics.
  • Research, evaluate, and report on new and emerging developments and trends in web design and web services.
  • Effectively communicate orally and in writing when presenting ideas and recommendations to a wide range of audiences, including senior management staff.
  • Train end users, web staff, and agency trainers, regarding various aspects of agency web services.
  • Ensure that new web pages and sections comply with:
    • Section 508 and 504 requirements for accessibility.
    • Best practices in usability and information architecture.
    • Federal and agency policies and requirements.
  • Implement, code, and test prototypes using technologies such as HTML, CSS, XHTML, dynamic HTML (JavaScript), ASP, JSP, and PHP in a multi-browser, multi-operating system, and multi-device environment.
  • Comply with best practices for "plain writing" when creating, organizing, and editing content.
  • Support and assist web content administrators, quality assurance analysts when requested.

Technical Writer Responsibilities:
  • Effectively communicate orally and in writing when presenting ideas and recommendations to a wide range of audiences, including technical, non-technical, junior, and senior staff.
  • Prepare and edit technical documentation including: User Manuals, Job Aids, "Help," What's New, FAQs, policies, procedures, guidance, and other technical information (in print and web media) as requested.
  • Prepare other written documentation including: organization charts, flow charts, brochures, newsletters, information sheets, and other documentation (in print and web media) as requested.
  • Comply with best practices for "plain writing" when creating, organizing, and editing content.
  • Support and assist government and contract staff including: web content analysts, web software developers, web quality assurance analysts, managers and other web support staff when requested.
  • Prepare multimedia training and guidance tutorials.

Qualifications
REQUIRED QUALIFICATIONS:
  • Experience with Section 508 / accessibility compliance
  • Familiarity with web analytics and reporting (e.g., Google Analytics or similar tools)
  • Experience designing for government, enterprise, or regulated environments
  • Strong attention to detail and ability to manage multiple tasks
  • Strong collaboration and communication skills
  • Ability to explain design and content decisions clearly to non-technical audiences
  • Comfort working independently in a fast-paced environment

SECURITY CLEARANCE REQUIREMENTS:
  • Ability to obtain a US DOJ public trust clearance
  • For the purposes of obtaining a federal security clearance, all applicants must be a US Citizen

WORK ENVIRONMENT AND PHYSICAL DEMANDS:
This position is fully remote. The employee will primarily work in a home office environment and must be able to remain in a stationary position for extended periods of time.
ITC Federal, LLC is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

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