ZipRecruiter

Log In

1

Web Support Jobs in Washington (NOW HIRING)

Web Partners

Web Developer

Columbia, MD

... support (we support IE9) Advanced knowledge of Javascript and jQuery Experience with AJAX ... Web Partners, LLC and its affiliates are Equal Opportunity/Affirmative Action employers. All ...

Web Partners

Web Developer

Columbia, MD · On-site

Cross-browser support (we support IE9) * Advanced knowledge of Javascript and jQuery * Experience ... Web Partners, LLC and its affiliates are Equal Opportunity/Affirmative Action employers. All ...

BLN24

Web Designer (Web/Digital)

Mclean, VA · On-site

The Web Designer supports the design, development, and optimization of digital content and user interfaces for federal websites and campaign platforms. This role applies established design principles ...

BLN24

Web Designer (Web/Digital)

Mclean, VA · On-site

The Web Designer supports the design, development, and optimization of digital content and user interfaces for federal websites and campaign platforms. This role applies established design principles ...

The One 23 Group

Web Developer

Herndon, VA · On-site

The position supports the development and sustainment of web-based dashboards and monitoring interfaces used by the operational stakeholders. This role contributes to the development, integration ...

Red Gate Group

Web Developer

Washington, DC · On-site

Description The Red Gate Group is seeking a Web Developer to support the Defense Intelligence Agency (DIA). This position serves as the senior web development authority across the CIO enterprise ...

AUI Fine foods

Web Developer

Gaithersburg, MD

The candidate will be responsible for development, maintenance and support of AUI's e-commerce website and associated web applications. The developer will need to collaborate closely with AUI ...

Integrated Resources INC

Web Developer

Sterling, VA · On-site

... support scalability and flexibility Develop, Refactor and optimize our NodeJS /Express code for ... Web Development Server side JavaScript development, NodeJS and/or Scala Play Experience with ...

next page

Showing results 1-20

All JobsWeb Support JobsWeb Support Jobs in Washington

Web Support information

See Washington salary details

$13

$24

$38

How much do web support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for web support in Washington is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $27.79 per hour, depending on experience, location, and employer.

What are Web Support specialists?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a Web Support professional, and why are they important?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

What are some common challenges faced by Web Support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.
What are popular job titles related to Web Support jobs in Washington? For Web Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Web Support jobs in Washington look for? The top searched job categories for Web Support jobs in Washington are:
What cities in Washington are hiring for Web Support jobs? Cities in Washington with the most Web Support job openings:
Web Support jobs near you
Infographic showing various Web Support job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $50,189 per year, or $24.1 per hour.
Web Development Support

Web Development Support

Info Gain Consulting

Alexandria, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

Info Gain Consulting is currently seeking an exceptional Web Development Support specialist to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services contract.
To be eligible for this position, candidates must have a TS/SCI clearance and possess U.S. Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of U.S. Citizenship will not be considered due to the position's security clearance requirements.
The Job Duties and Responsibilities include but are not limited to the following:
  • Develop code and test web-based software using Hypertext Markup Language (HTML) 5.0, JavaScript, Cascading Style Sheets (CSS), and Content Management System (CMS) systems
  • Create documentation for user information, site maps, privacy policies, security functionality, and usability
  • Work with quality assurance team to resolve issues resulting from pre-live testing
  • Provide support, customizations, workspace creation, and modification for DoD OIG ticketing system
  • Provide SharePoint customization and development
  • Modify, develop, write, and implement software programming applications and components
  • Coordinate with user interface designers to develop site architecture
  • Create client-side applications and web sites that meet customer requirements
  • Support software development utilizing established development tools, guidelines, and conventions including ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#.NET
  • Design, code, and test new applications
  • Enhance existing systems by analyzing business objectives, preparing an action plan, and identifying areas for modification and improvement
  • Maintain existing software systems by identifying and correcting software defects
  • Ensure all software and code created complies with DoD and DoD OIG standards and policies
  • Follow all DoD OIG Change Management and Engineering Review processes
  • Meet DoD OIG established service level metrics
  • Travel may be required within the Continental United States (CONUS) and the National Capital Region (NCR)
Required Qualifications:
  • Minimum 4 to 6 years of experience in web development and web-based application development
  • Experience developing code and testing web-based software using HTML 5.0, JavaScript, CSS, and CMS systems
  • Experience with ASP.NET, SQL, and C#.NET programming languages
  • Experience creating technical documentation including user information, site maps, privacy policies, and security functionality documentation
  • Experience working with quality assurance teams to resolve testing issues
  • Experience with SharePoint customization and development
  • Experience developing client-side applications and websites that meet customer requirements
  • Experience coordinating with user interface designers and site architecture development
  • Strong understanding of web development best practices and software development lifecycle methodologies
  • Experience with version control systems and code repositories
  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field, or equivalent combination of education and experience
  • Active Top Secret with Sensitive Compartmented Information (SCI) Eligibility clearance or ability to obtain one
  • United States Citizenship required
Preferred Qualifications:
  • Experience supporting DoD or federal government customers
  • Experience with Microsoft Dynamics Customer Relationship Management (CRM) customization and development
  • Experience developing and enhancing user interfaces and custom web applications through the use of JavaScript, C#, and other browser-based technologies
  • Experience with ticketing system customization and workspace creation
  • Experience with web accessibility standards including Section 508 compliance
  • Experience with Office of Management and Budget (OMB) and DoD web site compliance policies and directives
  • Familiarity with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs)
  • Experience with Agile and Waterfall software development methodologies
  • Experience working in classified environments
  • Relevant certifications such as Microsoft Certified Solutions Developer (MCSD) or similar web development certifications
Benefits:
•Health (Preferred Provider Organization (PPO) & High-Deductible Health Plan (HDHP)) Insurance, Dental, Vision, Short-Term Disability (STD) & Long-Term Disability (LTD), Basic Life Insurance, 401k Company Match, & Voluntary Products.
Info Gain Consulting is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.

Apply