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Web Support Jobs in Remote, OR (NOW HIRING)

Purple Rain

Customer Support Quality Manager

OR · On-site

... web-based customer support tools - Not a requirement, but a decent sense of humor doesn't hurt :) - Experience with SaaS - 3+ Years experience in Customer support Additional Information Please ...

Project Sapiens

Software Developer

OR · Remote

... support. This position will also have responsibilities, including: * Designs, develops and modifies software products and/or customer applications using object-oriented web development utilizing C# ...

Sapiens

Software Developer

OR · On-site +1

... support. This position will also have responsibilities, including: * Designs, develops and modifies software products and/or customer applications using object-oriented web development utilizing C# ...

Lumen Technologies

Lead IT Systems Engineer - PUB SEC

OR · Remote

$103K - $138K/yr

Deploy, configure, and administer systems in Google Cloud and Amazon Web Services. Support and troubleshoot Kubernetes clusters and containers. Designs requirements-based technical solutions in ...

Lumen Technologies

Lead Software Developer

OR · Remote

$118K - $148K/yr

Support continuous integration, deployment, configuration, and maintenance activities across ... Knowledge of web application security best practices, OAuth/JWT authentication, and enterprise ...

Purple Rain

Content strategist

OR · On-site

Our editors and other teammates are here to support you. Work from anywhere, any hours (we just ... Web design & development * Podcasting Qualifications -Passion for writing and art -A dual-minded ...

Purple Rain

Content strategist

OR · Remote

Our editors and other teammates are here to support you. Work from anywhere, any hours (we just ... Web design & development * Podcasting Qualifications -Passion for writing and art -A dual-minded ...

Inizio Engage

Bilingual Virtual Clinical Educator

OR · On-site

$81K - $150K/yr

... web-based, telephone) education and training to assigned patients prescribed client product and have opted into the clinical educator program * Provide education, training, and support to English ...

Lumen Technologies

Senior Lead DevOps Engineer

OR · Remote

$133K - $170K/yr

... that support business growth. Collaborating across executive leadership, product management ... Familiar with the whole web stack, including protocols and web server optimization techniques.

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Web Support information

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How much do web support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for web support in Remote, OR is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.47 per hour, depending on experience, location, and employer.

What is a web support professional?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a web support professional?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What are some common challenges faced by web support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

What are popular job titles related to Web Support jobs in Remote, OR?

For Web Support jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Web Support jobs in Remote, OR look for?

The top searched job categories for Web Support jobs in Remote, OR are:

Web Support jobs near you
Infographic showing various Web Support job openings in Remote, OR as of August 2026, with employment types broken down into 66% Full Time, 22% Part Time, and 12% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,269 per year, or $21.3 per hour.

Customer Support Quality Manager

OR • On-site

Purple Rain
See more jobs at Purple Rainexternal

Full-time

Re-posted 17 days ago

Job description

Company Description
MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries.
Job Description
Our team is very small and friendly.
Hours: Extremely flexible - you can work any weekdays/weekends.
All we ask is that you stay for at least 2 hours at a time. We are currently offering up to 20 hours of work per week.
We have a team of 8 who's handling customer support. We are seeking a senior support specialist to head, monitor and improve the support delivery.
Primary Responsibilities
- Manage a team of customer support executives
- Train them in best practices
- Making sure all support tickets are handled as per SLA
- Developing new training modules
- Understanding issues and improving knowledgebase
- Maintain metrics & documentation
In addition you will also be handling direct support queries
- Use online software to answer customer questions via email & chat
- Help customers solve a wide variety of issues
- Solve problems creatively
Qualifications
- Excellent written communication skills
- Strong sense of empathy
- Previous experience with web-based customer support tools
- Not a requirement, but a decent sense of humor doesn't hurt :)
- Experience with SaaS
- 3+ Years experience in Customer support
Additional Information
Please specify if you are can handle a multi role.
This is a remote position.
Mandatory information to be sent during application
  1. Expected Hourly rate
  2. Number of hours available per week
  3. Timezone and schedule of availability (example 10 am est to 2 pm est)
  4. How soon can you get started
  5. Any additional skills which we should know about
  6. What support software have you had experience with?

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