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Web Support Jobs (NOW HIRING)

Wyrestorm

Technical Support Associate

Round Lake, NY · On-site

Provide telephone, E-mail and web support for customers and prioritize multiple issues effectively. * Offer design assistance to customer via phone, chat and email. * Continually develop product ...

DIGITAL ELEMENTS LLC

Web Content Publisher

Aston, PA · Remote

$45K - $50K/yr

Select and place images that support SEO best practices (relevance, alt text, file size ... Web Development & Site Support (Secondary) * Support the web development team with WordPress tasks ...

Dayton Freight

Customer Support Supervisor

Dayton, OH · On-site

The Customer Support Supervisor is intended to supervise and coordinate the Customer Support ... Monitor staffing levels based on phone/email/web chat reporting and admin requirements * Maintain ...

VML

Account Director

Detroit, MI · On-site

Support delivery across the core web support workstreams, including strategic and technical consulting, digital marketing support, UX/UI design, creative direction, and content production.

VML

Account Director

Detroit, MI

Support delivery across the core web support workstreams, including strategic and technical consulting, digital marketing support, UX/UI design, creative direction, and content production.

Dayton Freight

Customer Support Supervisor

Dayton, OH · On-site

Overview The Customer Support Supervisor is intended to supervise and coordinate the Customer ... Monitor staffing levels based on phone/email/web chat reporting and admin requirements * Maintain ...

Web Partners

Web Developer

Columbia, MD · On-site

... support (we support IE9) Advanced knowledge of Javascript and jQuery Experience with AJAX ... Web Partners, LLC and its affiliates are Equal Opportunity/Affirmative Action employers. All ...

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Web Support information

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$12

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$34

How much do web support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for web support in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is a web support professional?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a web support professional?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What are some common challenges faced by web support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

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Web Support jobs near you
Infographic showing various Web Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,313 per year, or $21.3 per hour.

Software Developer / Application & Web Support Lead with Security Clearance

Scott Air Force Base, IL • On-site

Computer World Services Corp
IT Services • 51 - 200 employees
Learn more about Computer World Services Corpexternal

$110K - $140K/yr

Other

Re-posted 15 days ago

Job description

Leads full-lifecycle support of the U.S. Army Transportation Command (ARTRANS) C4ISR SharePoint Online environment and custom application portfolio, spanning Tier 1/2 user support, Tier 3 sustainment, and Tier 4 new development. Key Tasks & Responsibilities * Provide Tier 1/2 user and content support for the web environment * Deliver Tier 3 sustainment for custom applications (e.g., Command Task Tracker/Power Apps, Equipment Readiness Dashboard/Power BI, Nintex workflows, Java/Oracle CPA, ColdFusion/Oracle ITS,.NET/SQL JECD and IRRIS), and diagnose/ deploy code fixes * Manage Tier 4 new development prioritized backlog * Ensure Section 508 compliance, deliver Accessibility Conformance Reports, and deliver source code/technical data packages; enforce work authorization/tracking controls * Deliver all custom source code and technical data under the Source Code & Technical Data Delivery Package Education & Experience * 5+ years of SharePoint Online / web application development and sustainment experience * DoDM 8140.03 foundational qualification prior to start and Residential Qualification for privileged access * Hands-on experience with Microsoft Power Platform, SharePoint Online, Nintex, Java/Oracle, ColdFusion, and.NET/SQL * Experience delivering accessible (508-conformant) applications with ACR documentation * Prior DoD/Army web-application sustainment in a ticket-governed environment Certifications * DCWF Work Role 212 - Software Developer, Intermediate proficiency. Common qualifying certifications: Security+, GSSP (Java/.NET), or CSSLP Security Clearance * Secret clearance $110,000 - $140,000 a year The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position. IND1 Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected] . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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