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Web Support Jobs (NOW HIRING)

Wyrestorm

Technical Support Associate

Round Lake, NY · On-site

Provide telephone, E-mail and web support for customers and prioritize multiple issues effectively. * Offer design assistance to customer via phone, chat and email. * Continually develop product ...

Sia

Web Marketing Manager (Contract)

Manhattan, NY

$70 - $75/hr

Support decisions around site structure, content types, and user journeys (e.g., landing page strategy, SEO considerations, content formats) * Ensure web experiences align to broader campaign and ...

Sia

Web Marketing Manager (Contract)

San Francisco, CA · On-site

$70 - $75/hr

Support decisions around site structure, content types, and user journeys (e.g., landing page strategy, SEO considerations, content formats) * Ensure web experiences align to broader campaign and ...

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How much do web support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for web support in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What are Web Support specialists?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a Web Support professional, and why are they important?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

What are some common challenges faced by Web Support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.
More about Web Support jobs
What cities are hiring for Web Support jobs? Cities with the most Web Support job openings:
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What job categories do people searching Web Support jobs look for? The top searched job categories for Web Support jobs are:
Web Support jobs near you
Infographic showing various Web Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $44,313 per year, or $21.3 per hour.
OPS Web Administrator

OPS Web Administrator

University of South Florida

Tampa, FL • On-site

$30 - $35/hr

Part-time

Medical, Dental, Life, Retirement

Posted 8 days ago

University Of South Florida rating

7.5

Company rating: 7.5 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

263rd of 536 rated colleges and universities

Job description

Job Description
This appointment is expected to last approximately 14 weeks at 20 hours a week for $30 - $35 an hour.
The University of South Florida College of Education is seeking a temporary part-time Web Administrator to support website updates, digital content management and web-related projects. This temporary OPS position will provide front-end web support to help maintain the college's web presence and ensure content is accurate, accessible and aligned with university brand standards.
Responsibilities
Duties/ Responsibilities
  • Update and maintain the USF College of Education's website within the university content management system, modern campus
  • Assist with webpage creation, formatting and organization
  • Review webpages for accuracy, accessibility, broken links and outdated information
  • Coordinate with communications and marketing staff on web updates and digital projects
  • Optimize content for usability, readability and SEO best practices
  • Assist with image uploads, document management and basic troubleshooting
  • Support ongoing website improvement initiatives and special projects as assigned

Qualifications
Minimum Qualifications
  • High school diploma and relevant web or digital communications experience
  • Experience working with content management systems and website editing
  • Strong attention to detail and organizational skills
  • Ability to manage multiple projects and meet deadlines independently
  • Experience resizing photos and videos to properly fit the CMS requirements for content

Preferred Qualifications
  • Basic knowledge of HTML and web formatting
  • Experience with higher education
  • Familiarity with accessibility standards and SEO best practices
  • Experience working with Adobe Creative Suite, Canva or similar design platforms
  • Strong written communication and proofreading skills

About Us
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws:
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.

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About University of South Florida

Sourced by ZipRecruiter

The University of South Florida (USF), located in Tampa, FL, US, is a highly respected, long-standing institution specializing in teaching, research, and public service. It operates within the higher education industry and offers over 180 undergraduate, graduate, specialist, and doctoral degree programs, across disciplines ranging from arts and sciences to business, engineering, and healthcare. Founded in the year 1956, USF has relentlessly strived to develop an environment conducive to learning and research, which over the years, has earned it a preeminent status among public universities across the globe. USF's mission is to foster a vibrant, student-centric learning environment that instills an expansive intellectual foundation to drive success. USF is known for its considerable impact on regional and state economies, contributing $5 billion annually.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Tampa, FL, US

Year founded

1956

Social media

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