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Web Support Jobs in New York (NOW HIRING)

S27a

Web Designer

Manhattan, NY · On-site

Web Developer Classification: Exempt Job Type: Full-Time Location: NYC Hybrid This is a hybrid ... Support the in-house graphic designers and video editor across a range of digital and print ...

Kollins Communications Inc

Be Seen First

Digital Signage Technical Support Agent

Ramsey, NJ · On-site

$45K - $65K/yr

Our services include experiential video, e-media, digital signage systems, web support, photography, printed materials, retail point-of-sale displays, and trade show and event support. Learn more at ...

Kollins Communications Inc

Be Seen First

Digital Signage Technical Support Agent

Ramsey, NJ · On-site

$45K - $65K/yr

Our services include experiential video, e-media, digital signage systems, web support, photography, printed materials, retail point-of-sale displays, and trade show and event support. Learn more at ...

ConsultAdd, Inc.

Web Developer

Jersey City, NJ · On-site

Support Business Continuity/Disaster Recovery planning and testing. Web designers might also be responsible for the maintenance of an existing site. Continuous performance optimization of our RoR ...

Mondo

Web Developer

Manhattan, NY · Remote

$50 - $60/hr

Marketing Web Developer (WordPress / Elementor), Remote. Start date is ASAP for this 2-month ... Support website performance optimization when building or updating pages, and assist with QA and ...

Harvey

Staff Web Engineer

New York, NY · On-site

$146K - $201K/yr

We have strong product-market fit and world-class investor support. We're scaling fast and defining ... Role Overview The Staff Web Developer joins Harvey's Web team as the senior technical leader for ...

B12

Web Designer

New York, NY · On-site +1

Being a web designer at B12 is being a main contributor to the success of the company! At B12, our ... support for custom HTML5/CSS overrides) to put an initial website together for the customer in ~4 ...

Service Global, Inc

Web Developer III

New York, NY · On-site

For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services. Job Title: Web ...

AI Chopping Block

Staff Web Engineer

Manhattan, NY · On-site

We have strong product-market fit and world-class investor support. We're scaling fast and defining ... Role Overview The Staff Web Developer joins Harvey's Web team as the senior technical leader for ...

OpenAI

Web Designer

Manhattan, NY · On-site

Evolve and apply our web design system, creating reusable patterns that support both consistency ... and expressive storytelling. * Stay involved through implementation and design QA, paying close ...

OpenAI

Web Designer

New York, NY · On-site

$216K - $240K/yr

Evolve and apply our web design system, creating reusable patterns that support both consistency ... and expressive storytelling. * Stay involved through implementation and design QA, paying close ...

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How much do web support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for web support in New York is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $26.83 per hour, depending on experience, location, and employer.

What is a web support professional?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a web support professional?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What are some common challenges faced by web support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

What are popular job titles related to Web Support jobs in New York?

For Web Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Web Support jobs in New York look for?

The top searched job categories for Web Support jobs in New York are:

Web Support jobs near you
Infographic showing various Web Support job openings in New York as of August 2026, with employment types broken down into 65% Full Time, 24% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,480 per year, or $23.3 per hour.

Web Development Support Specialist - Capstone

NY • On-site, Remote

Crimson Education
See more jobs at Crimson Educationexternal

$640/day

Contractor

Re-posted 19 days ago

Job description

Crimson Education is the world's leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world's top universities through expert-led guidance and proven, data-driven strategies. Crimson students are 7x more likely to get into the Ivy League than their peers. We were recently featured on the front page of the Wall Street Journal.
Crimson is the only college admissions consultancy that brings together:
  • Former Ivy League and Top 20 admissions officers to rigorously review and refine applications
  • Professors and PhD teaching fellows from leading universities to guide students through original, independent research - with pathways to selective peer-reviewed publication or conference presentation
  • Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards
  • Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation

We're backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.
About Crimson Capstone
Crimson Capstone helps high-achieving students design, build, and launch real-world projects that demonstrate leadership, initiative, and impact for top university admissions. Many Capstone projects culminate in a public-facing website-whether that's a startup landing page, nonprofit site, portfolio, campaign hub, or app frontend.
We're hiring a Web Development Support Specialist to help students execute professionally, without turning Capstone into a coding bootcamp or overburdening mentors whose expertise is strategic rather than technical.
What You'll Do
This role is hands-on, student-facing, and outcomes-driven.
You will:
  • Support Capstone students in building, polishing, and launching websites tied to their projects.
  • Help students translate a project concept into a clean, admissions-credible web presence
  • Provide guidance on:
    • Site structure & UX
    • Frontend implementation
    • Deployment & hosting
    • Best practices for performance, accessibility, and professionalism
  • Troubleshoot bugs, layout issues, and deployment problems efficiently
  • Recommend appropriate tools and stacks based on student skill level (e.g. Webflow vs React)
  • Collaborate with Capstone mentors and ops to ensure web deliverables align with project milestones
  • Step in during Classic & Elite packages where web/marketing support hours are included

This is not just about building sites for students from scratch. It's about helping students learn just enough, build correctly, and ship something real.
Typical Student Use Cases
You might help a student:
  • Build a landing page for a nonprofit or social impact initiative
  • Launch a basic MVP site for a student startup
  • Create a portfolio site (research, art, media, CS projects)
  • Deploy a simple web app frontend
  • Improve the design and credibility of an existing site before public launch or press
Required Skills & Experience
Technical
  • Strong frontend fundamentals: HTML, CSS, JavaScript
  • Experience with at least one modern framework or tool (e.g. React, Next.js, Vue, Webflow)
  • Comfort with no-code / low-code tools when appropriate (e.g Wix)
  • Experience deploying sites (Vercel, Netlify, basic hosting setups)
  • Bachelor degree from a Top 30 U.S. university (strongly preferred)
  • Ability to debug quickly and explain clearly
  • Experience explaining technical concepts to non-technical users
  • Patient, structured, and student-centered communication style
  • Ability to guide without taking over execution

Nice to Have
  • UX/UI sensibility (especially for landing pages)
  • Familiarity with student projects, startups, nonprofits, or portfolios
  • Experience mentoring or tutoring students
  • Understanding of what makes a site "admissions-credible" vs. amateur

Please note that this is a part-time hourly rate role and this role will be under independent contractor, and we don't sponsor any kind of visas for this role.
Department Enrichment Locations United States, Remote - USA Remote status Fully Remote Employment type Contract

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