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Web Support Jobs in Hawaii (NOW HIRING)

Direct Support Professional

Kahului, HI · On-site

$15 - $18.25/hr

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Direct Support Professional

Honolulu, HI · On-site

$14.75 - $18/hr

Our Direct Support Professional promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Direct Support Worker

Waimea, HI

$17.50 - $21.25/hr

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Direct Support Worker

Ewa Beach, HI · On-site

$17.50 - $18.50/hr

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Direct Support Worker

Waimea, HI · On-site

$17.50 - $21.25/hr

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Direct Support Professional

Honolulu, HI · On-site

$14.75 - $18/hr

Our Direct Support Professional promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Direct Support Professional

Kahului, HI · On-site

$15 - $18.25/hr

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Direct Support Professional

Kahului, HI · On-site

$15 - $18.25/hr

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Direct Support Professional

Honolulu, HI · On-site

$14.75 - $18/hr

Our Direct Support Professional promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

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Showing results 1-20

Web Support information

See Hawaii salary details

$12

$22

$35

How much do web support jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for web support in Hawaii is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $25.48 per hour, depending on experience, location, and employer.

What are Web Support specialists?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a Web Support professional, and why are they important?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

What are some common challenges faced by Web Support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.
What are popular job titles related to Web Support jobs in Hawaii? For Web Support jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Web Support jobs in Hawaii look for? The top searched job categories for Web Support jobs in Hawaii are:
Infographic showing various Web Support job openings in Hawaii as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $46,039 per year, or $22.1 per hour.
IT Specialist/Java Web Applications Developer (0081043)

IT Specialist/Java Web Applications Developer (0081043)

University of Hawaii

Honolulu, HI

Other

Posted 23 days ago


University Of Hawaii System rating

7.8

Company rating: 7.8 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

204th of 555 rated colleges and universities


Job description

Description Title: IT Specialist/Java Web Applications Developer Position Number: 0081043 Hiring Unit: Information Technology Services, Enterprise Systems Location: UH System Offices - Manoa Date Posted: June 25, 2026 Closing Date: July 31, 2026 Band: B Salary : salary schedules and placement information Full Time/Part Time: Full-time Month: 11-month Temporary/Permanent: Permanent Duties and Responsibilities (* denotes essential functions): *Analyze and define various system requirements; provide logical workflows and data structures for new systems; and define interface specifications in accordance with overall system design. *Work with subject matter experts and stakeholders to understand business needs, source data structures, data item definitions, and document key findings. Analyze source metadata, profile source data, and develop data mapping and transformation rules.

*Communicate and work with managerial, administrative, and technical staff to determine system information needs, data flows, and definitions. Document what is learned to develop materials which match processes, system features and functionalities as indicated. *Develop and determine system specifications, including timelines and functional specifications, translate specifications into programming requirements including program modules and data element dictionaries.

*Determine software, integrations, and other tools necessary to implement system specifications. *Develop and document functional descriptions of assigned features and modules that describe the system and the problems that it solves. *Develop and document technical documentation aligned with established system designs and specifications.

*Develop, test and maintain software applications, ensuring code quality and adherence to best practices. *Program, evaluate, and test web-based applications using Java, HTML, JSP (JavaServer Pages), and JSTL (JavaServer Pages Standard Tag Library), and/or any other programming or scripting languages to meet project requirements. *Develop and design software test procedures; design system test; coordinate system and parallel and quality assurance testing; evaluate test results determine whether programs are production ready.

Monitor and review system performance and user problems to determine if system adjustments or enhancements are necessary. *Participate in peer code reviews and refactoring efforts. *Work directly with customers and development staff to ensure that the necessary testing, bug fixes, and programming modifications are completed by project deadlines.

*Keep abreast of advances in information technology and assess the feasibility of incorporating into project plans and specifications to deliver better value to the customer. *Assess and evaluate the capabilities and limitations of emerging Java frameworks, tools, and best practices. *Provide project implementation and post-implementation support for web-based applications supported or developed by Enterprise Systems (ES).

*Work with users and stakeholders to resolve technical issues. *Assist in monitoring and tuning software performance and suggesting optimizations. *Follows directives and guidance related to best practices from University of Hawai'i System Information Technology Services.

*Keeps abreast of recommendations issued through University of Hawai'i System Information Technology Service, and takes timely action as needed. Other duties as assigned. Minimum Qualifications Possession of a pertinent baccalaureate educational degree in Management Information Systems, Computer Science, Information & Computer Sciences, and/or related field and 3 years of progressively responsible professional information technology experience with responsibilities for applications development, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Considerable working knowledge of applications development as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodologies. Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with applications development. Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in an effective and timely manner.

Demonstrated ability to comprehend and interpret administrative directives and guidance to ensure IT operations align with organizational standards and industry best practices. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.

For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. Considerable working knowledge of Java and JSP. Considerable working knowledge of HTML, CSS, XML and JSON.

Considerable working knowledge of one or more Database Management Systems (DBMS) such as MySQL or Oracle. Considerable working knowledge of coding practices necessary for developing enterprise-wide, web-based applications; prototyping and iterative development techniques; and systems development methodology and techniques. Demonstrated strong problem-solving skills and ability to troubleshoot technical issues.

Demonstrated ability to develop and revise system plans, design documents, implementation plans, training material, and to conduct user group sessions and related interviews. Demonstrated ability to develop clean, structured programs and conduct thorough testing; define, design, and develop efficient customized reports and ad hoc queries; and recognize problems, identify possible causes, and resolve routine problems. Demonstrated ability to speak, read, comprehend, interpret, and write fluently in English.

Demonstrated ability to learn and apply new technologies independently and in a timely manner using books, manuals, and other resources. Ability to work a variable work schedule; and work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed. Desirable Qualifications Considerable working knowledge of the Spring Framework and Spring Boot.

Considerable working knowledge of web service protocols such as SOAP (Simple Object Access Protocol) or REST (Representational State Transfer). Working knowledge of Struts MVC, Spring MVC and/or Spring WebFlow. Working knowledge of Apache Web Server and the Tomcat servlet container.

Working knowledge of JavaScript and related technologies such as jQuery, React, AngularJS and Node.js. Working knowledge of Maven. Working knowledge of a testing framework such as JUnit or DbUnit

Working knowledge of an IDE such as Eclipse or IntelliJ. Working knowledge of a source control system such as Git. Working knowledge of SQL (Structured Query Language).

Working knowledge of usability concepts and disability requirements for web-based applications. Working knowledge of deploying applications to Amazon Web Services or other cloud providers. Working knowledge of SaaS cloud applications and enterprise interfaces and integrations.

Ability to design and develop dynamic prototypes and websites, development of online forms, and web user interfaces. To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Note: If you have not previously applied for a position using NeoGov, you will need to create an account.

Applicants must submit the following: Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met, Resume, The names and contact information (telephone number and email addresses) of at least three (3) professional references, Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA

Expense of the evaluation shall be borne by the applicant. Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.

Please redact references to social security numbers and birthdate on submitted documents. Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check. Inquiries: (808) 956-9098, itsadmin@hawaii.edu EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status

For more information, visit: https://www.hawaii.edu/offices/eeo/policies/ Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies

As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/


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About University of Hawaii

Sourced by ZipRecruiter

The University of Hawaii, located in Honolulu, HI, US, is an internationally recognized institution of higher learning. Spanning across ten campuses, including one online university, it represents the public system of higher education in the state of Hawaii. Established in 1907, the university operates in the educational services industry, its mission rooted in quality and affordable education for all. It offers over 600 different study programs, including undergraduate, graduate, and professional degrees in a broad spectrum of disciplines. Some of its unrivaled specialties encompass tropical agriculture, tropical medicine, oceanography, astronomy, electrical engineering, volcanology, and Pacific Islands and Asian area studies.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Honolulu, HI, US

Year founded

1907