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Web Support Jobs in Hawaii (NOW HIRING)

Catalight

Direct Support Professional

Honolulu, HI · On-site

$14.75 - $18/hr

Our Direct Support Professional promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Catalight

Direct Support Worker

Honolulu, HI · On-site

$17.50 - $18.50/hr

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Easterseals Hawaii

Direct Support Worker

Waimea, HI

$17.50 - $21.25/hr

Our Direct Support Workers promote the individual growth of program participants in a safe and ... web-based platform. * Accurately submit timesheets, leave requests, required credentialing ...

Bank of Hawaii

Digital Experience Specialist

Honolulu, HI · On-site

$56K/yr

Content Initiative Support: Assists with translating website and digitalexperience strategy into actionable web initiatives aligned to defined business goals by executing assigned content ...

Cymertek

React.js / Node.js Developer

Honolulu, HI · On-site

Design and develop responsive web applications using React.js * Build and maintain scalable ... From employee and family events to career-long support, we create a community you'll never want to ...

U.S.VETS

Veteran Peer Specialist

Kapolei, HI

$22.47/hr

Provide non-clinical support around access to substance use and mental health services * Ensure timely and accurate filing of progress notes using a web-based data system * Assist Veteran challenged ...

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Web Support information

See Hawaii salary details

$12

$22

$35

How much do web support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for web support in Hawaii is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $25.48 per hour, depending on experience, location, and employer.

What is a web support professional?

Web Support specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing websites or web-based applications. They handle technical issues, respond to user inquiries, and ensure websites run smoothly and securely. Their responsibilities may include diagnosing website errors, assisting with content updates, and working with developers to resolve complex problems. Web Support plays a crucial role in maintaining a positive online experience for users and supporting business operations.

What are the key skills and qualifications needed to thrive as a web support professional?

To thrive as a Web Support professional, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by a degree in IT or a related field. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, problem-solving abilities, and patience help you effectively assist users and resolve issues. These skills ensure prompt, accurate support and a positive user experience, which are critical for maintaining website functionality and customer satisfaction.

What are some common challenges faced by web support professionals, and how are they typically addressed?

Web Support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, managing urgent requests from multiple stakeholders, and staying updated with evolving web technologies. These challenges are typically addressed through strong problem-solving skills, effective communication with both technical and non-technical users, and continuous learning. Many teams also rely on robust documentation and collaboration tools to streamline issue resolution and share knowledge efficiently.

What is the difference between Web Support vs Web Developer?

AspectWeb SupportWeb Developer
Required SkillsBasic HTML, troubleshooting, customer serviceAdvanced coding, programming languages, design
Work EnvironmentHelp desks, client support, technical assistanceDevelopment teams, coding projects, design studios
CertificationsIT support certifications, basic web certificationsWeb development certifications, coding bootcamps
Industry UsageCustomer support, technical assistance rolesDesign, programming, web application development

Web Support primarily focuses on assisting users with website issues, troubleshooting, and providing technical help. Web Developers are responsible for creating, coding, and maintaining websites and web applications. While Web Support requires basic technical skills and customer service experience, Web Developers need advanced programming knowledge. Both roles are essential in the web industry but serve different functions within the web development lifecycle.

What are popular job titles related to Web Support jobs in Hawaii?

For Web Support jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Web Support jobs in Hawaii look for?

The top searched job categories for Web Support jobs in Hawaii are:

Web Support jobs near you
Infographic showing various Web Support job openings in Hawaii as of August 2026, with employment types broken down into 64% Full Time, 25% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,039 per year, or $22.1 per hour.

Direct Support Professional

Catalight

Honolulu, HI • On-site

$14.75 - $18/hr

Full-time

Re-posted 12 days ago

Job description

Are you a self-motivated and reliable person who can work with adults with disabilities while helping them develop their skills and grow? Then we need you! At Easterseals Hawaii, we are dedicated to serving people with disabilities and building communities of Aloha where everyone has the ability to live independent, fulfilling lives. Our Direct Support Professional promote the individual growth of program participants in a safe and positive learning environment (either in a program, community, or home-based setting) with a focus on increasing the participant's options, opportunities, and community integration with daily life in support of our mission to make a positive difference. Depending on the needs of the program and the candidate's availability, Direct Support Professional are assigned to a facility or in-home based clientele. Our skilled staff will provide you with the training you need to feel comfortable and confident in all aspects of the role.
Core Responsibilities & Essential Job Functions
  • Support participants to achieve the highest level of independence possible in pursuit of their definition of a "good life."
  • Provide input and implement the participant's Individual Plan.
  • Follow organizational guidelines to promote the participant's health and safety.
  • Monitor, respond to and report issues of concern to the Case Coordinator or other supervisor.
  • Provide personal care and assistance with daily living activities (toileting, dressing, feeding, etc.) as needed, while respecting the participant's privacy and confidentiality.
  • Accurately complete all participant-related data and documentation by the assigned deadline via a web-based platform.
  • Accurately submit timesheets, leave requests, required credentialing documents, work related training and other required paperwork by the assigned deadline via the Family of Company's (FoC) web-based platforms.
  • Attend and participate in department meetings and training as required.
  • Other duties as assigned.
  • Assist in maintaining a clean, hygienic, and safe environment.
  • Respond appropriately and immediately to emergencies as defined in the Family of Companies (FoC) Operational procedures.
  • Report any safety concerns to the Program Manager or other supervisor.
  • Handle multiple tasks, adhere to deadlines, and process urgent projects while paying attention to detail.
  • Other duties as assigned.

Qualifications
Minimum Education, Experience & Training Equivalent to:
  • Must be at least 18 years of age.
  • High School diploma, General Equivalency Diploma (GED) or equivalent

Knowledge & Skills:
  • Exercise patience and understanding working with participants of many skill levels and individual needs.
  • Be culturally respectful while working with an ethnically, linguistically, and economically diverse population.
  • Communicate effectively (verbally and written), and read, using the primary language within the workplace.
  • Exercise confidentiality and discretion pertaining to the work environment as required by HIPPA.
  • Be committed to the values of the organization while demonstrating good judgment, flexibility, and discretion when dealing with confidential and sensitive matters.
  • Operating knowledge of a computer, iPad or tablet, applications and software, standard office equipment and Microsoft (Outlook, Word, and Excel). Must be able to use an iPhone or work cell phone if applicable.
  • Ability to work comfortably with individuals at all levels within the organization

Physical Requirements:
  • Frequent bending, reaching, squatting, kneeling, twisting when working with participants.
  • Responsive to audio and visual cues from participants and their families, other staff members, and the environment
  • Work calmly during behavioral and health-related incidents.
  • Use logic and reasoning for anticipating future needs, goals, and events.
  • Stand or sit for extended periods of time, stand for up to 6-8 hours a day.
  • Occasional lifting, carrying, pushing, and loading materials up to and including 50lbs.
  • Aid during transfers when applicable. Some participants may require the use of a Hoyer lift for transfers.
  • Frequent driving (to and from office, the community, and participants' homes) when applicable.
  • Work at participants' homes, community settings, and ESH facility, depending on assignment.

CONDITIONS OF EMPLOYMENT
  • Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position.
  • Reliable transportation needed.
  • (For locations where driving is required) Must have a valid Driver's License with Insurance, proof of current vehicle registration and safety check; maintain a clean driving record.
  • Must pass health screenings, obtain vaccinations and clear TB testing based on company policies. Freedom from any communicable disease or medical conditions that would interfere with the physical requirements of this position.
  • Obtain and maintain clearance through the Office of Inspector General.
  • Obtain and maintain current First Aid and CPR certification.
  • Must attend all required training.

Time Type:
Full time
Compensation:
$17.50-18.50 Hourly
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.
Easterseals Hawaii is an equal opportunity employer.

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