Food Nutrition Lead - Room Service

Day in the Life of a Food Nutrition Lead:

Works as a team member of Food & Nutrition Services.  Assists leadership in supervising and leading Food & Nutrition Services operations.

Why Work at Cheyenne Regional?

• ANCC Magnet Hospital
• 403(b) with 4% employer match
• 21 PTO days per year (increases with tenure)
• Education Assistance Program
• Employer Sponsored Wellness Program
• Employee Assistance program
• Loan Forgiveness Eligible 

Here is what you will be doing:

• Assists leadership in supervising and leading room service activities; aids staff with patient ticket orders and assembling patient trays according to written instructions; ensures accuracy of tray with patient's physician ordered diet; implements cash controls and ensure proper cash handling.

• Assists and leads staff in food prep and side duties as assigned, stock and maintain tray line supplies; aid in retail area including Café 214; assists with tray delivery and pick up and in the dish room when needed.

• Assists with transportation of product to satellite locations.

• Communicates effectively with other members of the kitchen and room service staff ensuring the effective preparation and flow of food production, tray assembly and delivery.

• Reports to management team, keeping leadership informed of daily work-related items.

• Follows Hazard Analysis Critical Control Point (HACCP)/ServSafe procedures ensuring proper sanitation and safety standards.  Records and maintains HACCP records according to established department guidelines.

• Demonstrates stewardship through inventory and food waste control.

• Acts as primary leadership team member when supervisor, manager or director are unavailable.

ROLE SPECIFIC DUTIES

CATERING: Leads a team of employees during on-site and off-site catered events. Collaborates with catering clients leading up to and during events.  Receives and processes catering orders as needed.  Determines needs and delegates tasks as identified by catering software.

Desired skills:

• Excellent verbal, written and interpersonal communication skills

• Ability to read and follow written instructions and recipes

• Ability to use proper phone etiquette, scripting calls and following protocols

• Intermediate computer skills and the ability to operate the food service computer system for meal selection and correction

• Ability to perform basic mathematic calculations

• Knowledge of Point-Of-Sale (POS)/cash register system

• Ability to work independently with excellent organizational skills, sound judgment and attention to detail

• Ability to handle multiple tasks simultaneously

• Ability to work in a high volume and high stress environment with varying hours and shifts

• Knowledge of hospital therapeutic diet orders

Here’s what you will need:

• Associate’s degree or higher

• OR, High school diploma (or Equivalent Certificate from an accredited program) and two (2) or more years of job-related experience

• 90 Days: ServSafe Certification within 90 days of start date

Nice to have:

• Associate’s degree in culinary arts, nutrition, or related field

• Additional credentials/certifications through CDR and/or American Society of Parenteral and Enteral Nutrition (ASPEN) and/or Certified Nutrition Support Clinician (CNSC)

• Experience in a supervisory role

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!