Field Service Technician

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Free uniforms
• Paid time off
• Training & development

Company Overview
HomeSmiles Charlotte is the only single source provider for safe and healthy residential and commercial property maintenance solutions. Our proprietary 18 point maintenance program, at the center of our services, helps reduce operating costs, keeps residences safe, and well maintained helping our clients avoid any costly repairs down the road. We are glad to serve everyone, from homeowners, realtors, to multi-family apartment owners, HOA's, and property management companies. When you partner with us, you can always expect to work with team members that are respectful and dedicated to providing you with best in class services and support. Visit https://northcharlotte.homesmiles.com to learn more.

Job Summary
As the Lead Technician your day to day responsibilities are to respond to scheduled home/property maintenance appointments, field dispatches, on-site customer interaction, completing job estimates, equipment maintenance, van consumable inventory management, and ensuring vehicle safety. Additional duties may include handling routine & scheduled vehicle maintenance visits and ongoing oil changes.

About You
You are a person of principle and discipline.
You enjoy being around people and bring high energy to the field.
You work hard, do not cut corners, and you learn from your mistakes.
Your character means everything to you and you operate with a strong moral compass.

Responsibilities

• You will:
  • Conduct routine service maintenance within defined timeframes.
  • Perform preventive maintenance to the service equipment.
  • Inspect and troubleshoot failures to the service equipment.
  • Install, test, and train on new service equipment.
  • Maintain the van equipment and daily stock of consumables.
  • Use technology (camera, phone, tablet) as part of all work.
  • Train Jr Technicians and be a guide/mentor
• **NOTE**: you will not amend or repair any part of the home/owner's property.

Benefits/Perks

• You get a company vehicle and free uniforms
• We give out bonuses and everyone receives ongoing training
• Youll have year-round stability with available overtime
• Pay is competitive and you get paid time off
• Career Advancement Opportunities

Qualifications

• You're handy and have been working in a maintenance environment.
• You have strong time management skills demonstrating the ability to get work done quickly within a defined timeframe.
• You're great with people, customer focussed, and have strong interpersonal communication skills.
• You recognize most homeowners don't have the time or know how to maintain the critical components of their home and you know the right way to talk to them to convey trust that everything will be taken care of as expected.
• Ability to speak, read, and write fluently in the English language
• High School Diploma or GED