Medical Assistant Apprentice (40 Hours per week) #3143

Position Summary:

The Medical Assistant Apprentice is enrolled in the RAMC Clinical MA Apprenticeship program and is responsible for a variety of patient care, technical, and clerical related functions in the ambulatory setting under the general supervision of the Clinic Lead, preceptor and provider.

The Medical Assistant Apprentice is responsible for clinic patient care as directed by the Provider or RN. As a member of the patient care team, the Medical Assistant Apprentice is also aware of the psychosocial needs of patients and families.

This position could be at Behavioral Health Clinic or Family Medicine

Job Relationships:

Reports to Clinic Services Administrator and Clinic Nurse Manager.
Primary Customer Served:
• Infant (31 days - 1 year)• Pediatric (1 - 12 years)• Adolescent (13 - 18 years)• Adult (19 - 65 years)• Geriatric (> 66 years)• Family/Visitors• Physicians• Community Agencies• Social Work Team
Education and Training Required:
• High School diploma.
Experience:
Special Knowledge, Skills and Abilities:
• Must be able to deal with multiple priorities in a calm way.
• Required decision making and problem solving skills.
Physical Requirements:
• Physical Demands:⚬Frequently sits while performing the tasks of the role (scheduling, developing & reviewing protocols/procedures, job descriptions, etc.)

⚬Occasionally carry objects weighing less than 10 pounds.

⚬Occasionally walk and stand.

⚬Occasionally lift up to 50 pounds while transferring and positioning patients and maneuvering equipment while using gait belts, transfer devices, etc.

⚬Occasionally bend to the floor, squat, kneel, crouch and reach overhead to assist with patient care or retrieve equipment or supplies.⚬Occasionally handle objects, smell, feel, control knobs, switches and levers.
• Sight:

⚬Occasionally use sight capacities, including spatial, peripheral, colors & accommodation & depth perception.

⚬Frequently use near and far vision while reviewing patient records, computer screens, charts, hemoccult results, gauges on patient equipment, monitors, etc.
• Cognition/Communication:

⚬Frequently utilizes simple reading skills and normal conversations.

⚬Occasional exposure to comprehensive speech, both simple and complex writing skills, basic and complex math.⚬Frequently is exposed to low volume of speech with patients and telephone conversations with other members of the healthcare team, physicians, and family members.
• Environmental Conditions:

⚬Continual exposure to an inside, patient environment with occasional unpleasant odors or noises.

⚬Occasional exposure to low light or glare conditions.
• Potential Hazards:

⚬Occasional exposure to infectious blood/body fluids and diseases requiring infection control practices, red infectious waste.

⚬Occasional exposure to needles/syringes/sharps during medication administration, assistance with treatments, invasive procedures.

⚬Occasional exposure to chemical compounds of medications and treatments and cleaning agents such as Cidex

.⚬May handle hazardous drugs.
• Psychological, Situational, Functional Factors:⚬Frequent problem solving, analyzing, use of judgment and critical thinking in regards to changes of patient condition, environmental factors, flexibility.⚬Occasionally be able to rotate shifts, and provide flexibility with work schedule.

⚬Frequently be able to work independently, take initiative, work closely and motivate others.

⚬Continuously plan and direct patient care, manage conflict and/or difficult situations.⚬Occasionally prioritize work flow while maintaining speed, accuracy and consistency.