In-Field Product Tester

Russell Tobin and Associates/Pride Global is currently seeking an In-Field Product Tester to work for our client's team in Washington, DC. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the tech industry. The position is a 6-month contract with the possibility of extension. Apply now, for immediate consideration!

Work Location: Washington, DC
Pay Rate: $30-$41/hourly DOE
Duration: 6-month contract

RESPONSIBILITIES:

• Product Evaluation: Play a critical role in the testing phase of a new grocery delivery process within the app. Execute grocery shopping trips and handoffs according to defined protocols while closely observing the product's performance and providing feedback.
• Feedback Loop: Act as an essential feedback conduit. Thoughtfully document your observations, highlighting challenges, opportunities, and recommendations that can elevate the handoff experience and overall delivery process.
• Timeliness & Accuracy Champion: Ensure precision in every step of the process while maintaining a quick and efficient pace. Thoroughly review and validate order details during pickups, meticulously adhering to instructions and providing feedback for process improvement.
• Seamless Handoff: Collaborate seamlessly with designated couriers to ensure smooth and efficient handoff transitions.
• Communication Hub: Maintain open lines of communication with our operations team. Swiftly report any encountered issues, delays, or factors that could impact the product's performance.

MINIMUM QUALIFICATIONS:

• Must have their cellphone with connection to the internet to connect to the company's app
• Extensive shopping experience with Instacart, Whole Foods or other grocery delivery platform and evidence of top performance (high ratings, number of orders completed, etc) is required
• Punctuality and reliability are essential to maintain the integrity of the testing process.
• Keen attention to detail to uphold data accuracy and execute product evaluations effectively.
• Strong communication skills to work harmoniously with the Operations team and grocery store staff.
• Autonomous and able to manage time-sensitive tasks independently.
• Ability to be on foot and walking throughout a shift to handle trips across the area of operation

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.

We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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