Chief Engineer

The Chief Engineer is responsible for the operation, maintenance and repair of the entire hotel facility, including equipment, tools and facilities to ensure guest service and sustainability standards are achieved and maintained throughout the hotel. This includes oversight of construction, maintenance or repair activities in carpentry, plumbing, masonry, electrical, air conditioning/heating and landscaping areas. Manage duties and functions as it relates to decision making, organizing, planning, controlling, communicating and directing the Engineering department.

Core Responsibilities:

• Meet all operational standards related to the Engineering Department.
• Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the hotel structure, systems and equipment.
• Establish and maintain Rooms and Public Area Preventive Maintenance Program and consistently keep updated records.
• Act in concert with hotel management team and General Manager as well as ownership.
• Hire, train, supervise, coach and counsel staff under its supervision.
• Ensure grounds are maintained to create superior curb appeal.
• Implement hotel’s safety and emergency policies and procedures (i.e., evacuations, first aid, etc.) to including removing all safety hazards, following company’s OSHA Hazcom program and safe lifting techniques.
• Provide adequate inventory of parts, supplies, tools and materials for the department. Establish and maintain an efficient inventory and purchasing system.
• Maintain current permits and licenses for building and physical plant.
• Work and coordinate all activities, as needed, with 3rd party vendors, particularly those needed for physical plant and maintenance functions.
• Run, maintain, and conduct the safety program, including meetings required filings and investigations.
• Communicate with Housekeeping, Front Office Departments regarding guest rooms, requests, and maintenance requests/needs. Collaborates with all areas of the property.
• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter. Ensure staff provides cheerful smart service daily.
• Lead and work in a positive work environment, fostering a culture of integrity, collaboration, and service,
• Able to follow property safety and security procedures.
• Perform other tasks any reasonable requests as assigned or directed.

Knowledge, Skills, and Competencies:

• Previous hotel engineering experience required, including HVAC, electrical, plumbing, commercial kitchen and general building construction
• Vocational training, associate’s degree, certification and/or apprenticeship in one or more area; state certification or licensure where required
• Must be able to read and interpret drawings, diagrams, and blueprints. Read and understand test equipment and measuring devices
• Strong business communication skills verbal and written
• Strong presentation skills and ability to train hourly staff members
• High work ethic and self-initiative
• Strong computer skills in Microsoft Suite
• Some travel may be required
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Proficient with Microsoft Office Suite or related software
• Knowledge of hotel operating systems preferred and/or ability to learn HMS
• Understanding use of computer environment, tablets, mobile devices
• Focus and maintain attention to multiple tasks and priorities, and complete work assignments on time despite frequent interruptions, including in high pressure situations
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Ability to converse calmly with upset associates, superiors and guests in intense emotional situations
• Ability to participate in, and lead departmental and/or hotel team meetings
• Understanding and adherence to Material Safety Data Sheet (MSDS) documents, as well as hotel safety procedures
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

Physical Requirements:

• Sit, stand and walk for varying lengths of time
• Lift approximately fifty (50) pounds
• Good communication skills, both written and verbal
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening, and hearing ability and visual ability
• Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line tone phone, filing cabinets, photocopiers and other office equipment as needed
• Able to manage multiple projects, meet tight deadlines and work calmly under pressure
• Know and be able to administer first aid
• Direct evacuations in an emergency

Minimum Qualifications:

• Previous hotel engineering experience required, including HVAC, electrical, plumbing, commercial kitchen, and general building construction
• Vocational training, associate’s degree, certification and/or apprenticeship in one or more area; state certification or licensure where required
• Must be able to read and interpret drawings, diagrams, and blueprints. Read and understand test equipment and measuring devices
• Highschool degree, related degree preferred or equivalent work experience
• Four years of engineering experience in a supervisory / managerial role
• Hospitality experience strongly preferred
• Proficient with Microsoft Office Suite or related software
• Knowledge of hotel systems preferred
• Excellent communication skills
• Additional languages advantageous

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

International Hotel New Orleans (My Favorite Hotel LLC) is an equal opportunity employer. International Hotel New Orleans celebrates diversity and is committed to creating an equitable and inclusive environment for all employees to ensure they feel a sense of belonging. We do not discriminate and believe every individual should be proud of who they are, where they came from and take pride in who we serve.

International Hotel New Orleans (and its subsidiaries) is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.