Senior LAN Technician

Job Title: Senior LAN Technician

Business Unit: Shared Services

Department: Information Technology

Facility/Location: Gaithersburg, MD and Fort Washington, MD

 

Aitheras LLC is currently seeking qualified candidates for the role of Systems Engineer III to be placed with our client, Adventist Healthcare. If you possess the necessary skills, qualifications, and experience outlined in the job description, we encourage you to apply for this exciting opportunity to join the Adventist Healthcare team.

 

Culture of Care Statement: At Adventist HealthCare, we believe in a Just Culture that promotes accountability and encourages the identification of human error, at-risk behavior, and reckless behavior. We strive to maintain a culture of learning, safe systems, and well-managed behavioral choices to improve patient safety.

Job Summary

As a Senior LAN Technician, you will be responsible for providing on-site support operations as a single point of contact. You will provide in-person support for request fulfillment, incident management, access management related process workflows, and ensure optimal workstation performance by installing, diagnosing, repairing, maintaining, and upgrading all computer hardware and equipment. You will also serve as escalation support for LAN Tech 1 and II positions and provide smart hands support for network and server hardware as requested.

Qualifications:

• Bachelor's degree in computer science or information technology is preferred
• 4+ years of experience supporting workstations, peripherals, and general endpoint devices in an enterprise environment
• A+ Certification or similar certification is required OR (willing to obtain within 1 year of hire date)
• Network + or similar certification is required OR (willing to obtain within 1 year of hire date)
• ITILv3 Foundations is preferred
• An additional industry certification in desktop, mobile, network, or server technology is required; multiple certifications preferred

Work Schedule: Full-time, day shift, Monday-Friday

Benefits

Adventist HealthCare offers comprehensive benefit plans, including health, employer-paid disability and life insurance, PTO, employer retirement contribution, and match after 1-year of eligible employment with 3-year vesting. Ancillary benefits such as flexible spending, legal and pet insurance are also available to meet the needs of employees and their eligible family members. Additionally, Adventist HealthCare provides subsidized childcare at participating childcare centers.

COVID-19 Vaccination: Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if offered, may elect to be vaccinated at a designated Adventist HealthCare location.

Tobacco and Drug Statement: Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity: Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer committed to cultivating a mission-centric culture by attracting, engaging, and developing the best people. We value diversity and strive to maintain a welcoming, equitable, and safe place to work and grow for all employees, regardless of their background. Adventist HealthCare will make reasonable accommodations for applicants with disabilities and endeavor to provide reasonable accommodations for applicants' religious beliefs. If you wish to request accommodations, please contact the Support Center HR Office.

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