Administrative Manager

"Second to None…Since 1901"

The next step in your career as an effective leader starts here at Wolfer’s Home Services! A five-star place to work, this is the company that will transform your career as an Administrative Manager. At Wolfer’s we strive to ensure our employees are taken care of. We are known for stability and offer opportunities for growth.

What's in it for you:

• Get paid biweekly! Every other Friday is payday!
• Medical, Dental, Vision, and Life Insurance benefits.
• Company Matched 401K.
• Paid Time Off!
• Company Phone & Laptop provided.
• Plus, a community. This is last on the list because it is most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You will come to love our company outings; causal office environment and you will build life-long friendships at Wolfer’s…

Who We Are:

Wolfers Home Services, Heating, A/C, Plumbing and Electrical . – “Second to none since 1901”, we cover Portland Metro, SW Washington, Salem & Surrounding areas.

In this role, you will be required to perform and coach a team in the following duties:

• Completing accurate and timely paperwork (i.e., Will Calls, Project Worksheets, etc.)
• Effective coordination of multiple crews
• Scheduling: Direct the install leads on a job specific basis
• Coordinate Permit applications; apply, gather supporting files/specs/drawings, and coordinate inspector meetings.
• Coordinate with Comfort Consultants who sold projects and need Install Team scheduling.
• Coordinate with Warehouse team on Tool and Fleet Asset Management
• Coordinate with Install team lead upon completion of project to begin, invoicing, rebate processing, equipment registration, inventory management, and financial reporting.
• Professionally answering the phone in a polite, friendly manner. Know how to establish customer rapport to ensure the highest level of customer satisfaction both internally and externally.
• Oversee all installation schedules, jobs, and resources
• Completion of weekly, monthly, quarterly, and annual reporting for our vendors.

Desired Skills and Experience

• Business operations experience preferred.
• Exceptional tenacity.
• Possess the ability to inspire both personal and professional growth in our team members.
• Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
• Proficiency using a computer and Microsoft Office applications (Excel - Word - PowerPoint).
• Process mindset and ability to create or improve workflow processes is very important.
• Ability to provide unparalleled customer satisfaction.
• Ability to drive team performance to achieve all business goals and objectives.
• Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.

Additional Benefits include:

• On-going technical and sales development training from the best in the business.
• Professional respect and a great team environment!
• For those who are interested, the position provides the ability to earn a promotion to General Manager either here or at one of our sister companies across the country.

Compensation:

• Competitive salary will be commensurate with experience and education
• Comprehensive benefits package available: (healthcare, vision, dental insurance; 401k plan; paid vacation, sick days, and holidays)
• Compensation $60k-$75k+ depending upon fit for the company and experience.

Why work for Wolfer’s?

You should apply for this job if you are an ambitious individual who loves performance, process, and building teams. You will be given the opportunity to lead an amazing team of dedicated (and FUN) professionals. We have been exceptionally serving the community for over 120 years and we are always striving to cultivate top talent to help us live our key value of customer service first. Come join our team!

If you want to be part of something bigger than just a job –make this career move and find exactly what you are looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Wolfer’s Home Services by visiting https://www.wolfersheating.com/

Minimum Requirements:

• You must have the ability to engage with and actively listen to customers and colleagues.
• Exceptional leadership skills and proven experience.

Education and Experience:

• High school diploma.
• Bachelor’s Degree Preferred but not required.
• Prior trade school or educational background is a plus but not required.
• Proficiency with Microsoft Applications including Excel, PowerPoint, and Word.

Additional Info:

• MUST pass background check and drug screen prior to hire.