Manager, IT Power Platforms

JOB FAMILY & GRADE

REPORTS TO

EXEMPTION STATUS

IT

Director of IT

U.S.-Exempt

Canada-Varies by province and territory: consult HRD

JOB SUMMARY:

As Manager, IT Power Platform (PP), you will play a key role in driving the design and implementation of digital-transformation solutions for our company. Your deep knowledge and hands-on experience with low-code concepts and patterns will enable you to create scalable, robust, and efficient solutions that align with our company’s business objectives. You will collaborate closely with cross-functional teams, including business analysts, developers, and project managers, to ensure successful project delivery. Our mission is to empower businesses to streamline their processes, increase operational efficiency, and drive growth through cutting-edge Low-Code Automation and data-driven solutions. This is a leadership position that requires robust technical capabilities, team spirit, and a customer-centric mindset.

ESSENTIAL DUTIES & RESPONSIBILITIES:

This job description represents only the primary areas of responsibility; specific position assignments will vary depending on the needs of the department.

To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential duties and responsibilities should be listed in the order of importance/majority of time spent.

• Lead discovery and design work sessions to obtain requirements clarity and produce deliverables, such as mock-ups, flow diagrams, and more; manage the Demand items implementation to meet customer needs.
• Create, manage, administer Power Platform solution and capabilities related to governance, administration, and operations management; guide the implementation of Power Platform services and the adoption of approved service and products.
• Work closely with Project Managers, IT, and business management on multiple development projects to identify and translate complex business requirements into architectural design and also accountable for the successful Power Platform Solution implementation.
• Define best practices for all Power Platform services, for Power Apps, and Power Automate; outline operational processes, procedures and standards/best practices, document flowcharts, layouts, diagrams and demonstrate the value of solutions.
• Leverage Dataverse databases and the use of Common Database Models with the Power Platform services also leverage Microsoft Dynamics 365 native configuration and customization tools, including creation of new security roles and assignment of role-based access controls.
• Manage and implement On-Premises Data Gateways used with the Power Platform services; implement, use, and customize the Microsoft Power Platform CoE Starter Kit.
• Lead the development and execution of the organization's BI strategy, aligning it with business goals and objectives.
• Oversee data analysis activities, including data mining, trend analysis, and predictive modeling, to extract actionable insights and support decision-making.
• Manage a global team of Power Platform professionals providing guidance, mentoring, and fostering a culture of continuous improvement.
• Architect, Design, develop, update, and optimize Power BI Dashboards & Scorecards, Power BI Reports, and Semantic models to meet business requirements.
• Design, publish and maintain Power BI data models with multiple interrelated tables which support both the visualization and analysis in Excel features. Document solutions and work with analysts to flesh out details of user stories.
• Responsible for design methodology and product documentation. Should be able to develop tabular and multidimensional models compatible with data warehouse standards.
• Audits security precautions to ensure adequate protection is in place & supports the formal authorization for data access.

EDUCATION AND EXPERIENCE:

• 3-5 years of recent progressive hands-on direct experience with the power platform development life cycle, product and service life cycle management.
• 3-5 years management and hands-on and experience in customizing database forms, fields, views, workflows, and BI reports/dashboards
• Bachelor's degree from an accredited college or university is preferred
• 1-3 years people management experience
• 3+ years of experience with ERP systems
• Advanced working knowledge of MS Office, MS Power Query, Power BI, Power Apps, SQL, and MS SQL Server
• Experience with a Project Management Tool (Preferably Azure DevOps); ability to act as a SCRUM Master; proven experience leading technical teams to deliver results, including task management, technical mentoring, code reviews and issue resolution.
• Previous experience with premium connectors (ISVs) and their implementations; proficient in creating and configuring custom connectors for use with PowerApps and Power Automate services; Experience working with embedding Power BI reports within Power Apps solutions.
• Proficient with SharePoint Online, .Net, Power Platform suite including Power BI, C#, SQL and programing languages; proficient in industry standard best practices, which include but are not limited to Coding Standards, Coding modularity/Re-use, Application Design/Prototypes, Coding analyzer/profiling Toolsets.
• Exceptional verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; demonstrated ability to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; ability to participate in resource planning processes based on defined organizational plans; Knowledge of process governance and improvement methodologies and concepts; able to prioritize issues and deliver high quality, timely results
• Track record of working in Agile environment. Self-starter, ability to work independently. Experience in working in all stages of the SDLC.
• Experience with custom visuals, dynamic reporting, best practices data modeling, row-level security, Analyze in Excel Experience with Power BI Admin functions.

LICENSING/CERTIFICATIONS (Preferred)

• Microsoft Power BI Data Analyst Professional Certificate
• From Excel to Power BI
• Data Modeling in Power BI
• Microsoft Power Platform Fundamentals

COMPETENCIES

KNOWLEDGE:

• Knowledge of Agile software development systems.
• Mathematics-Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• English Language-Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.

COMPETENCIES

SKILL IN:

• Exercising confidentiality, discretion, and sound judgment.

• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

• Relationship building and effective interpersonal interactions. Demonstrating cultural sensitivity to the needs of culturally diverse colleagues.
• Judgment and Decision Making-Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Management of Personnel Resources-Leading, motivating, developing, and directing people as they work, identifying the best people for the job.
• Well-developed ability to multi-task and prioritize with strong attention to details.
• Strong analytical and problem-solving skills; must be able to provide timely and accurate data analysis.

ABILITIES IN:

• Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

• Communication, interpersonal skills as applied to interaction with colleagues, supervisor, and clients, etc. sufficient to exchange or convey information and to receive work direction.
• Mathematical Reasoning-The ability to choose the right mathematical methods or formulas to solve a problem.
• Number Facility-The ability to add, subtract, multiply or divide quickly and correctly.
• Organization and prioritization-The ability to prioritize and organize workload with strong attention to details.

ADA REQUIREMENTS (For U.S. positions only):

Positions in this function typically require typing, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

• Concentrated mental and/or visual attention. The work involves performing complex tasks to very close accuracy and quality specifications, or a high degree of hand and eye coordination for sustained periods.
• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of job. Visits to our manufacturing facility and suppliers’ facilities is required to monitor active projects and address design issues.
• Compliance with company attendance standards.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

TRAVEL REQUIREMENTS:

Occasional travel may be required, as necessary; must have the ability to travel across borders.

NOTE:

The above job description is intended to represent only the primary areas of responsibility; specific position assignments will vary depending on the business needs of the department.

JOB DESCRIPTION HISTORY INFORMATION:

Prepared by Mark Sepulvador; reviewed by Kim Morris

Date: 2024.19 Mar