Fleet Manager

Reports to: Operations Supervisor

Company/Entity Name: CalArk International, Inc.

Location: Little Rock, Arkansas

Department: Operations

Job Type: Full-Time/Hourly (Non-Exempt)

Salary Range: Based on experience

Job Overview:

The Fleet Manager is responsible for monitoring all matters that have an impact on driver productivity, service, and generation of revenue. This includes coordination with other departments and serving as a liaison between the driver and those departments.

The Fleet Manager is a full-time position with typical hours on Monday-Friday from 7:30 A.M. to 5:00 P.M, as well as overtime when required. This is a 100% in-person position based in Little Rock, AR.

Essential Functions:

• Complies with all procedures outlined in CalArk’s Policy Manuals, Department Standard Operating Procedures, FMCSA Regulations, DOT, and OSHA requirements.
• Promote safety first for all areas of dispatch. Ensure that drivers are following all safety policies and procedures including hours of service requirements.
• Answer phones professionally and courteously in order to optimize communication and build strong relationships.
• Answer messages from the Qualcomm in a timely and professional manner.
• Track driver movement to help ensure that customer service standards are met.
• Communicate with planning and customer service team on late loads or issues with shipments.
• Notify drivers of their load assignments.
• Assist drivers in trip planning and troubleshooting when solving for time off and shop routings.
• Ensure drivers are following fuel and route assignments by coding alerts.
• Ensure route lines and extra pay for accessorial items is correct so drivers have corrected paychecks.
• Other duties as assigned by management.

Requirements:

• Working safely is a top Company business objective. Each employee must comply with the safety policies and rules established by the Company or by federal, state, and local occupational health and safety laws.
• Regular and reliable physical attendance.
• Proficiently able to exchange information both verbally and in writing.
• Refrains from gossiping or other unprofessional conduct.
• Excellent attention to detail.
• Complete daily tasks and projects unassisted or with minimal supervision.
• Works in accordance with Federal, State, and Local requirements.
• Constantly works vigilantly and safely.
• Effectively operates standard office equipment e.g., computer (software programs and email), telephone systems, calculators, and copiers.)
• Proficiently utilizes computer skills with Microsoft Office, Word, and Excel.
• Must be able quickly learn and comprehend new software that may be used daily.
• Possesses the ability to communicate and maintain effective working relationships with all levels of the organization, as well as external vendors, customers, and other business contacts.
• Ability to read materials and identify relevant details, judge accuracy, and appropriateness.
• Demonstrates and promotes a spirit of cooperation and teamwork throughout the company.
• Continually looks for ways to improve company processes.
• Effectively assists and serves other CalArk associates.
• Continually strives to improve personal performance.
• Takes an active role in seeking training or other opportunities for growth and development.
• Maintains and protects confidential personnel and/or corporate information.
• Possesses excellent problem-solving skills; ability to easily analyze, observe, and prioritize.
• Ability to seamlessly switch between multiple tasks in a high-volume, fast-paced environment.
• Works in accordance with Federal, State, and Local requirements.
• Ability to constantly work alertly and safely.

Qualifications

• High School Diploma, General Education Degree (GED), or equivalent combination of education and experience.
• Previous experience in transportation and operations is highly encouraged. A working knowledge of the FMCSA Regulations recommended.
• Strong computer skills in a Microsoft Windows environment including Outlook, Excel, Word, and the AS400 system are highly recommended.
• Strong work ethic
• Must be legally authorized to work in the United States.
• Must be able to pass a background check.
• Must have a valid driver’s license.

Benefits:

• Competitive pay.
• CalArk pays a portion of employees’ health insurance.
• CalArk offers additional Voluntary Benefits including dental, vision, short-term disability, critical illness, cancer, accident, and life insurance.
• Six (6) paid holidays per year.
• Accrued PTO (Paid Time Off) after the first full month of employment.
• 401(k) retirement plan with a CalArk match.
• Employee Assistance Program (EAP).

The information contained in this Job Description is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. The duties and responsibilities in this Job Description may be subject to change at any time due to reasonable accommodation or other reasons.

CalArk is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, genetic information, or any other characteristic or factor protected by applicable law.