Office Manager

Description

Are you passionate about organizational efficiency and adept at constructing systems to drive business success? We're seeking a Dental Manager with a growth mindset and strong team leadership skills for an opportunity in a fast-paced, energetic environment. The ideal candidate will possess a minimum of 2 years of dental management experience. In this role, you'll oversee our administrative staff, manage daily operations, and ensure smooth business functioning. If you're a strategic thinker with a zeal for fostering exceptional teams, we encourage you to apply today!

Responsibilities

•Greet incoming patients in a friendly and welcoming manner
•Assist with office tours and explanation of our amenities for all new patients
•Responsible for opening the office and setting up the lobby for patient success
•Turn on and set up front desk equipment, including TVs, iPads, computers, lobby music
•Bringing positivity, encouragement, and motivation to the practice
•Managing overall productivity and profitability for the (rapidly growing!) practice
•Managing all day-to-day operations of assigned territory, including employee relations, patient relations, and achieving operational goals
•Increasing patient growth and retention by supporting sales, marketing, and promotional programs
•Achieving revenue goals by effectively managing the office teams, patient scheduling, staff productivity, and collections and receivables
•Ensuring successful execution of operational standards, including compliance with established company policies and procedures
•Handling all patient service issues to ensure excellent guest satisfaction
•Building team morale to support company culture
•Presenting treatment plans and assisting guests with overcoming financial obstacles as needed
•Completing daily and monthly reporting
•Attending meetings and communicating with other departments as needed
•Creating staff schedules
•Presenting treatment plans and assisting guests with overcoming financial obstacles as needed
•Completing end-of-day and monthly reporting
•Execute other office administration and human resources tasks as assigned
•Facilitate office policies and procedures, ensuring they meet our organization's standards
•Streamline office systems including organizing filing systems, ordering office supplies, maintaining office equipment, scheduling team member meetings, and optimizing the organizational budget
•Oversee our day-to-day operations, manage administrative assistants, and perform secretarial duties
•Liaise with customers, service providers, vendors, and contractors, acting as the main line of communication

Qualifications

•Open Dental experience a plus
•Dental office experience - 1-year minimum required
•Must have graduated high school, received a G.E.D. or equivalent
•Must possess exemplary problem-solving, communication, and time management skills
•Familiarity with Microsoft Office or similar systems
•2+ years of management experience strongly preferred